D’s pet service at Zen Den Pet Spa

07/29/2024

Just a heads up to anyone trying to book an appointment you need to fill out the client submission form. Send it in an email so I know what I am dealing with. I do not take same-day walk-in appointments. Furthermore, I do not take online booking. I don’t have online booking Facebook approved online booking that I do not have and if you book an appointment using the Facebook automated response you will not actually receive a groomer when you show up so please don’t book online because I don’t have grooming booking online. I never approved that option Facebook automatically applied it and unfortunately I’m not available at any of the hours that are listed on that website so don’t book because I will not be here. You’ll have to fill out the client submission form or call the number on the website.Facebook will not allow me to turn off the online booking capabilities but I don’t work those hours because I’m not available at those times. I am currently booking one week out do to high demand and can’t add any more hours to the availability. Please email or message or use 413-345-1744 to schedule

07/29/2024

New bandana fabrics arrived 🙂

07/10/2024

Anyone looking for a dog? Somone is needing to find a home for a 7 month old pup a good dog. Serious inquiries can be forwarded over to the owner. I don’t know many details but it’s a boy dog and a good dog according to my sources he just needs a new home.

07/09/2024

Upcoming openings grab them while you can!
I have one opening Sunday morning this week the 14th mid morning.
I have one opening for the 15th Monday morning and I have one opening for wednasday afternoon the 17th.
Please note as I get back to normal here I’m booking out a little further then I use to. I’m trying my best to try see everyone fur babes in a timely way so please bear with me and if at all possible book in advance so you don’t get off schedule, and so I’m not juggling too many dogs to do a good job 🙂 thanks everyone

07/08/2024

Just a little refresher on our
Policies and Procedures

Zen Den Pet Spa reserves the right to decline services to clients in order to keep all pets in our care safe. Reasons to decline services might be signs of contagious illness, serious medical or health concerns, excessive elderly age or pets too young for vaccines.Please disclose any health or behavioral conditions or accomodations your pet may need previous to the appointment to make sure we can keep yours pts comfortable and safe throughout their services, Other reasons to decline the service may include extreme anxiety or stress to the point of possible injury to the pet that is not able to be resolved by the groomer. Aggression to the groomer, other pets or otherwise aggressive behavior that is not disclosed prior to the service may be subject for immediate removal of the pet from the premises. We strive to create a calm and peaceful environment for your pets and if we feel we cannot provide that we may refer you to the care of your veterinarian to keep everyone safe. Furthermore any aggressive behavior on behalf of the owners will not be tolerated on the premises.

Vaccinations: We require proof of current Rabies vaccination for all pets who enter the shop, please arrive with your up to date copy of your pets rabies vaccine certificate or proof from the vet or send it ahead of the appointment time by email at [email protected] for the safety of your pets we do recommend your pets stay vaccinated and boosted with additional vaccines such as Parvo virus, Bordetella, DHPP( distemper, hepatitis,adenovirus,parainfluenza,parvo) Canine Influenza, Leptospirosis etc.

Drop off and Pick up: Pets are to be dropped off at the time of service and picked up in a timely manner as this salon is a one on one appointment only facility. For grooming and bathing services which take upwards of 30 minutes to 2 hours pets are to be left in the care of the groomer and retrieved once the groomer informs the owners of the completion of services. For standalone services owners are to remain in their vehicles or in the salon as the duration is typically 5-10 minutes and the pets shou;ld not be dropped off and left unattended.

Financial: All sales are final and financial compensation is required for all services by the time of departure from your appointment. Payments can be made via Cash, Credit Card, Checks ( returned checks will incur a $30 fee for non payment), Venmo, Cash app and Paypal.

Health: We reserve the right to enforce policies to protect the health of the general public, our staff and clients alike and will institute indoor masking, social distancing, and no contact policies when recommended by local, state, and federal mandate or when deemed necessary.


Liability: Zen Den Pet Spa cares deeply for the safety of your pets and we cannot be held accountable for injury or illness that may occur during or after the services provided on premise, and all pet owners are responsible for their own vet care needs. It is important to disclose any possible allergies, illness, injuries, health concerns or otherwise important information such as behavioral needs for your pets prior to services in order to keep yours pets and our staff safe and comfortable.

No show/Cancellation/Late arrival and departure policies:
Your time is valuable and so is ours. That is why we schedule all services carefully in advance by appointment only to honor and respect everyone's time. We understand that emergencies do happen and try to remain flexible but we do ask that you respect our time. If you need to cancel an appointment we require that you do so before the time of your scheduled appointment.
Any cancellation must be made by contacting the groomer at least 24 hours in advance to your scheduled service or there may be a cancellation fee of $25 charged electronically. Cancellations will be allowed to reschedule provided they have contacted the groomer in advance to their appointment.
If you do not show up to the scheduled service without contacting the groomer to reschedule or cancel your services then a No Show fee of $35 will be charged electronically and you will not be allowed to rebook any services in the future through Zen Den Pet Spa.
If you arrive more than 10 minutes late to your scheduled service without contacting the groomer a late fee of $10 will be applied to the cost of your service. We reserve the right to decline services if you are more than 20 minutes late to your scheduled service without contacting the groomer for prior approval.
Since we are a one on one salon we cannot provide daycare or boarding services, in order to keep your pets safe and happy please retrieve your pets in a timely manner after completion of their services. Any pets left for an excess of 30 minutes after the groomer contacts the owner for retrieval will incur a fee of $10 per 30 mins that the owners are late for retrieval. Please inform the groomer if you are on any time constraints to ensure that services can be rendered in the appropriate amount of time to allow for prompt arrival, departure and care of your pets.

Matting Procedures:
We are a humanity over vanity salon and we do not provide dematting services to pets who are deeply matted. Shaving is required to keep all pets safe if the matting and neglect are too extensive. We do charge a fee of $20 per pet for severe matting that requires shaving. This is because the removal of mats can be dangerous and cause irritations to pets skin as well as be damaging to their coat, it can be stressful to pets and requires the groomer to spend extra time to remove the mats safely. Oftentimes matted pets coats actually do damage to the groomers tools and so given the time, attention, and needs required to de mat a pet means that we do require an additional fee added to the cost of your grooming. Pets with severely matted coats require more time and special attention. The care provided to matted pets requires skill, care and also puts wear and tear on the groomers equipment. Removal of mats can reveal irritations to the skin caused by the neglect of the mats, also de-matting can cause irritations to the skin underneath the tangled hair such as rash, hematoma and or nicks and scrapes. This is why we encourage all pets to remain in frequent grooming at home or in the salon in order to save your pet from any distress, potential injury, or pain and stress of grooming while dematting.

Fleas and Parasites:
we take all infections, illness and pests seriously. Fleas, Ticks and Parasites such as dermatologic conditions not limited to ringworm, ear and skin mites, and internal parasitic worms are serious issues and will be addressed with care, if your pet is discovered to have fleas or parasites without previously disclosing this info to the groomer in advance we will need to treat your pets immediately as well as the entire salon. Any pets found to have fleas will be subject to a de flea treatment and that will incur an additional cost of $20 to your services. The fee is for the extra time, precautions, and supplies used to remove fleas from your pets and our salon. If parasites such as worms are found your pet will be denied entry and or require prompt pick up and will be referred to a veterinarian for care.

Thanks for choosing us for all your pets grooming needs!

07/08/2024

🙂Updated pricing list🙂

Zen Den Pet Spa
Pricing List 2024

DOGS:
-Standalone Services-
A La Carte services for dogs
Nail Trim $20
Nail grinding $25
Pawdicures $30 includes nail trim or grinding, paw pad shaving and lotion, and trimming around feet
Ear cleaning$15
Ear hair plucking and removal $20
A**l glands expression $25 includes external expression of glands plus rinsing the area clean and dry
Face trimming $25 includes trimming between eyes, around face and ears
Sanitary trimming $25 includes trimming of sanitary areas
De shedding services- add on packages to include brushing, de shedding formulated shampoo and conditioner plus extra time and attention to remove dense overgrown undercoat on dogs who shed in excess + $15 per dog per bath or grooming.
De skunk- skunk smell removal- +$30 per dog additional to cost of grooming or bathing service
De Flea/ Tick removal +$25 per dog for deflea services in addition to cost of grooming or bathing service. +$10 for tick removal services
Deluxe Spa Day Add On Treatment Package +$15 for 25 minutes of energy work with reiki body work, focused energy work with crystals, aromatherapy shampoos, and healing intentions to treat your pets to a royal spa day experience.

- Dog Bathing-
Baths include brushing and drying, nails trimmed and ears cleaned, complementary treat and bandana or bow.
pricing starting at
X-Small $40+
Small $ 45+
Medium $50+
Large $55+
XLarge $65+
Giant $75+
Additional cost for specialized shampoo and conditioner needs such as extreme dirt, skunk odor removal, medicated shampoos, flea and tick removal and deshedding formulas.
Additional cost for removal of fleas, excessive ticks,excessive burrs/burdocks in hair, and removal of excessive matting and de skunking services.

-Dog Grooming-
Grooms include Bathing, drying, brushing, nails trimmed and ears cleaned, complementary treat and bandana or bow provided by NDGAA certified staff
X-Small (under 10 lbs) $55+
Small ( 11-25lbs) $60+
Medium (26-45 Lbs) $65+
Large (46-70 Lbs) $75+
X-Large (71-100 Lbs)$85+
Giant (101+ Lbs) $95+

Additional cost may apply for specialized shampoo and conditioner needs such as extreme dirt, skunk odor removal, medicated shampoos, flea and tick removal and deshedding formulas. Additional cost for removal of fleas, excessive ticks,excessive burrs/burdocks in hair, and removal of excessive matting and de skunking services.

-Hand Stripping-
proper breed standard coat maintanance for all breeds applicable to previously hand stripped clients, dogs in regular stripping maintenance, and young dogs coming into their coat. includes bathing when applicable, brushing, trimming of hair if needed for styling, nails trimmed and ears cleaned, complementary treat and bandana or bow.
Small breeds ( under 40 lbs) $70 per hour per dog
Large breeds (over 45 Lbs ) $85 per hour per dog

-Creative Grooming-
Pet safe dye for fun and festive coloring as well as specialized hairstyles performed by NAPCG certified staff. Creative grooming is only offered in addition to a bath or grooming service and is an additional cost.
Single color for highlights +$15 includes one color on ears, tail, paws or simple design
Multiple colors for highlights +$25 includes multiple colors on ears, tail, paws or simple designs.
Full body styles and dyes +$35 Includes one color on full body or multiple colors in design all over body
Creative styles added to a hairstyle such as a Mohawk or coat carving $5+ additional and or $10 additional for extensive designs.

Cats
-Cat Bathing-
Baths include brushing and drying, nails trimmed and ears cleaned, complementary treat and bandana.
X Small (under 10 Lbs) $40+
Small (11-13 Lbs) $45+
Medium (14-16 Lbs)$50+
Large (16+ Lbs) $55+
Additional cost may apply for specialized shampoo and conditioner needs such as extreme dirt, skunk odor removal, medicated shampoos, flea and tick removal and deshedding formulas.
Additional cost for removal of fleas, excessive ticks,excessive burrs/burdocks in hair, and removal of excessive matting and de skunking services.

-Cat Grooming-
Grooms include Bathing, drying, brushing, nails trimmed and ears cleaned, complementary treat and bandana.
X Small (under 10 Lbs) $50+
Small (11-13 Lbs) $55+
Medium(14-16 Lbs) $60+
Large ( 16 + Lbs)$65+
Additional cost may apply for specialized shampoo and conditioner needs such as extreme dirt, skunk odor removal, medicated shampoos, flea and tick removal and deshedding formulas.
Additional cost for removal of fleas, excessive ticks,excessive burrs/burdocks in hair, and removal of excessive matting and de skunking services.

Standalone Services-
Cat nail trimming $20
Cat soft nail cap application and removal $35( must provide own nail caps or call ahead to ensure we have the proper size on hand)
Cat ear cleaning $15

Exotic pets
Nail trims offered for exotic pets such as guinea pigs, parrots and rabbits
Guinea Pig nail trims $15
Rabbit nail trim and care $20
Parrots nail trimming, beak care and wing trimming $20
all services for exotic pets are express services and owners must remain in the salon or on the premises to collect the pet in a timely manner.

Pet care:
Experienced compassionate pet care for when your away offered in the Belchertown to Chicopee general area
Drop in pet care visits up to 2 visits daily for walking,toileting,feeding et.. when available by reserved appointment in advance
$50 per day for drop in visits in home only unfortunately no overnights and no boarding.
Additional pets $10 each
Additional daily visits $10 each trip.

Thanks for choosing Zen Den for all your pets needs!

07/04/2024

07/03/2024

Happy Fourth of July everyone! Please note as I’m getting back to full time and booking in all your pets spa days I will be posting notice of new pricing. I don’t need to give the speech about costs as your all aware of the ever changing scene we live in and I enjoy taking care of all your fur babies and want to give them the best of the best. Thank you for your patronage and understanding!🐾

06/16/2024

🖤🤍🖤🤍
Wishing the very happiest of First Fathers days to this amazing dad. The Rocky man and I are lucky to have you in our lives. You do so much for not only us but for all the kids you work with and work around. Thanks for being a strong and kind and intelligent role model for your baby and so many others. It’s been amazing over the past decade I’ve watched you grow, you’ve taken good care of all of our fur/fin/and scale babies and now our son is blessed to call you Dad. Wouldn’t want to be on this journey with anyone else thank you for all that you do for us everyday and every year. Thank you for being Derrick’s and Moxies, and Henry’s whole world and mine too! We love you dad!
🤍🖤🤍🖤
HAPPY FIRST FATHERS DAY
🖤🤍🖤🤍

04/29/2024

I do still have a little bit of time left on Saturday the fourth for grooming. I also have time the following week as well.

04/27/2024

Hey folks! This week is getting pretty full(thanks to all my amazing pet parents) I do have limited time next week for grooming and a little time on Saturday the 4th as well. Let me know so we can make sure to try to get to each and every one who needs a spot. Otherwise I’ll be booking for the week of May the 6th and beyond. Thanks for your patience can’t wait to get back to grooming full time asap!

04/17/2024

Family update: now that I’m slowly getting back on my feet and back to work part time I have some spaces in the schedule upcoming to fill in.
I’m starting to book clients again to get back to work slowly but surely. Please bear with me as I work to fit everyone in to get you all back to your normal schedules! I do have some time available this Saturday morning the 20th and so on in the next few weeks. Let me know who needs the spots so I can schedule you and get you booked. Thanks for the continued patience as we raise our little guy and get back to buisness as usual.

02/24/2024

Welcome to the world little man! Thank you everyone for your patience while we embrace a new journey in life learning all about this little rockstar. Welcome to the world Derrick Rocky Casey!

02/04/2024

Who is looking for a dog? This sweet adult girl is looking for a forever home! Let me know if anyone’s interested her foster home is looking to place her asap!

02/02/2024

While our new family member is still not here yet please note I am now on maternity leave to keep my safety and the babies safety my top priority. I look forward to helping groom your pets as soon as I can but I will be out for the month of February and so on until I’m cleared to come back to work. If you haven’t heard back from me recently that is why. Thanks for your patience and understanding, I will update once our bundle of joy arrives.

01/11/2024

As you’re all aware by now I will be going on maternity leave very soon! At 36 weeks it’s almost time to give it a rest for a few weeks while we wait for our new family member to arrive. Please be patient with me while I’m away I may not have access to my business account and phone. Now is the time to get in any last minute grooms and appointments as I will not be taking any appointment’s for February. I do have some last minute openings between now and the end of January to get your pups ready for my absence. The shop will be closed for a few weeks while we are away and I look forward to seeing everyone and their pups once I return from my leave! Thanks in advance for your support and patience while the little guy makes his debut.

01/05/2024

Are any of my followers looking to add new pets to their home? I know of two male guinea pigs who are in search of a home together.

12/18/2023

Happy pawlidays to all!!

Just a friendly reminder again the shop will be closed for maternity leave the month of February so please schedule your grooms ASAP for end of December-early January and or after we get back in the shop after February as I will not be taking any bookings for services through the month of February.
I may not even be checking social media or answering phones through February while I am in the hospital and recovering at home so please be patient if you reach out during that time. As I get closer to my due date I need to take some time off in order to stay safe and help welcome this little one into the world. I will then be taking a few weeks to get back on my feet before it is safe for me to come back to work. And It is possible that may be under restrictions initially in respects to working with large breeds and my high energy rambunctious types of dogs. I will do everything I can to get back to work as quickly as possible but I will I’ll need some time to heal before I can jump back in. Unfortunately I am a one woman show so I do not have resources for other staff to fill in for me during my absence but I appreciate the patience and understanding in this time and look forward to grooming all your fur babies as soon as I can once I’m back up and running.

Thanks for your understanding and may you all have a merry holiday and a happy, bright, and healthy new year!

11/27/2023

Heads up my personal cell phone decided to die and can’t be resuscitated please contact me at +14133451744 to confirm bookings and schedule this week as I lost everything including scheduling access etc, working on that today thanks for the patience. I lost all access to social media so you’ll have to contact me by phone only or I will not be getting your messages.

11/08/2023

As the holidays approach please be mindful of our hours and availability. I want to make sure eveyone is taken care of. Please note the month of Febuary the groomer will be on maternity leave and will not be accepting any appointments for any services at all until after febuary. The salon will be closed the month of February. Unfortunately I am a solo operation so I do not have additional staff to help to care for your pets while I need some time away to welcome our new arrival. So please plan accordingly so eveyone can stay on their proper grooming schedule. I’m happy to book in advance to secure your spot for grooming in December or January and also after febuary. If you need recommendations of groomers in the area for servicies during the duration of Febuary I can offer a few names but please take note they book up even faster then I do so you will need to book several weeks in advance to ensure your spot with those other facilities. And some are only accepting select breeds and apointments. I’m trying to give eveyone enough notice so no dogs get neglected in my absence. Please be patient with us as we welcome a new addition to our salon family and we look forward to helping get your pets cleaned and trimmed after the new year! We appreciate the support and patience while we take this journey. Thanks In advance and happy holidays!

11/02/2023

An attempt was made to take a picture of these beauties yesterday while they were here. This is the best we got they didn’t want to sit far enough away from me to be on camera all at once 😁

10/26/2023

Looking for cute hand made crafts to gift for the holidays or a nice way to feed the locals? 😁 check out The Cheeky Squirrel I think the wreaths are adorable and would look so cute on the Christmas tree inside or outside to attract the birds! These make great gifts for birders and animal enthusiasts

10/24/2023

Had a visit from my new friends Pennie, Oliver and The British Pet Nanny today. I encourage anyone who needs Petcare to check out Sharron’s services she’s local and kind and excited to provide services for your fur babies. With experience and knowledge helping many families and pets she’s the best choice for your pets needs.
Aren’t these two little poodles just so stinkin cute!
🥰 check out the British Pet Nanny for all your pet care needs. Go give her page a like and follow and contact her today!

10/18/2023

I need him 🥹 he’s so cute

10/18/2023

Squad goals 🥰 the cutest little pack visited me today.

10/12/2023

If you know you know

Added to the Etsy shop 🌟

09/28/2023

A crime

When your dad orders french fries and doesn’t offer you a single one

09/26/2023

Tongue out Tuesday!

09/01/2023

Aussie day so many Merle aussies this week even more I didn’t get a photo of

08/21/2023

Just three good dogs from today! Love these guys!! Coco Zeke and butter!!