Caring Hands Veterinary Hospital

06/16/2025

The INDEPENDENCE DAY HOLIDAY or 4th of July is still weeks away but it's never too soon to remind pet owners that your animals likely do not share your enthusiasm for fireworks. In fact every year we see dogs and cats traumatized by the noise and sudden flash of exploding rockets, the repetitive thud of Roman candles, and the shear terror of whistling fiery tops that appear to follow the family dog wherever it goes!

So please keeps pets inside while shooting off fireworks, and alert neighbors so they can do the same. We will be CLOSED all day the 4th of July, but if your pet is especially anxious and your fear they might be adversely affected by the holiday revelry, give us a call ahead of time. Our technicians and receptionist staff can offer some suggestions.

Afterall, we want this to be a safe and fun holiday weekend for everyone!

06/10/2025

JUST A HEADS UP! Our phone provider is having technical issues at the moment but is working to restore services as quickly as possible. We are still open, and if you have an appointment there's no reason to not keep it. It's just that if you call, you may get a recorded message that says the line is down. Thank you for your patience.

06/03/2025

Bigtime KUDOS to our doctors and staff!!!

Yesterday, June 2, we learned that we again met the standards for recertification by the American Animal Hospital Association (AAHA). Over 20 years ago Caring Hands became the first AAHA-certified hospital in Billings (most aren't!) and has now cleared that bar twice under current ownership.

But this isn't a reflection of our moving to a new facility; although new equipment, new practice software, and new protocols for doing things, plus added staff certainly helped. It was a review of whether or not we practice good medicine, whether pricing is fair and inline with industry standards (rising prices make it harder for locally-owned, non-corporate entities like ours), whether we practice appropriate customer care (for pet owners), and whether or not we do everything in our power to assure the best patient care (for their pets) possible.

In other words, we take seriously our responsibility to assure that, no matter the intervention or procedure, we give your pet the absolute best chance for a speedy recovery. After all, we ARE "Caring Hands--where love and good medicine meet!"😊

06/03/2025

HEY, WE'RE SHOPPING FOR BOARDING STAFF!!! Have you ever wanted to try your hand at being a Kennel Attendant, full- (FT) or part-time (PT)? Mornings, evenings, or weekends? Then this might be just the job for you!

While being a KA is an entry level position, you'll certainly get points for any prior boarding or doggie daycare experience. Still, if you have no experience but show promise (i.e., dependability, responsibility, compassion, plus the willingness to work as part of a team) we might be willing to train you. All you have to do is care deeply for animals (cats, dogs, birds, reptiles...anything you might find in a pet store) but a commitment to their receiving the best care available anywhere.

Why? Because people depend on us. We're hoping we might be able to depend on you!

We're scheduling interviews now. So dust off that resume--or drop by the hospital and fill out an application. We won't be offering you a six-figure income--just the promise that it could be the hardest job you ever love! Come see us!

05/20/2025

Just a quick heads-up...we are open Saturday 8:00 to noon but WILL BE CLOSED THIS COMING MONDAY for Memorial Day, our regular hours resuming on Tuesday, May 27th!

05/13/2025

SOMETIMES OUR HEARTS BREAK! On Friday last we said goodbye to Lara. Among those who were carry-over staff when we purchased the hospital from Dr. Kuehn, Lara was one of only three still with us, having started at Caring Hands in 2017.

During that time she worked first as a kennel attendant, then tech assistant, then went on to get her LVT in the Spring of 2024. After that, having mastered new software, she became our pharmacist. Yes, hers was the pleasant voice you encountered when calling about a prescription. She was the one patiently taking however long it took to make sure you understood the med your pet was getting: correct administration, dosage, possible side effects to watch for, and so on. All in the interest of ensuring the best care for your fin, feather, or fur baby.

We will miss her and, frankly, love her too much not to wish her the best! But the rest of our incredible staff--doctors, technicians, and receptionists alike--remain at their posts, ready to assist you in whatever way they can, ready to make going to the vet as painless and stress-free as possible.

Why? Because CARING HANDS VETERINARY HOSPITAL is forever and always "Where love and good medicine meet!" 😊

04/23/2025

Guess what? It's NATIONAL VETERINARY RECEPTIONIST WEEK--all week, from April 20-26, 2025.

And if you know anything about Caring Hands, you know that we are fortunate to have some incredible, incredible humans (Fay, Saige, Tina, sometimes Chris, sometimes Maddi, too often Emmy--and whoever else can wrangle a phone line) staffing our front desk, answering your questions, pulling up your pet's chart, checking you in and checking you out, knowing which doc is best for your particular case.

After all, theirs are the first voices you hear, the first friendly faces you see when you call or step through our doors, and they are bent on supplying you and your pet with the best service and best care possible.

So if you get a moment, send them some love by liking this post. Or better, by thanking them in person and acknowledging the valuable work they do the next time you're in. Your words of encouragement and understanding will be greatly appreciated. P.S. They're also Keepers of the Candy Bowl (but you didn't hear it from me)! 😊

04/09/2025

Our phone system is back up and running!

03/14/2025

With spring not that far away, things start to ramp up the closer we get to summer. That means the number of folks (and their pets) looking to us for veterinary medical care will in all likelihood increase. To prepare for that reality we are posting the following job openings:
-- experienced veterinary technicians and assistants (licensure or certification preferred)
-- kennel attendants (full- or part-time)
-- receptionists.

If interested, drop by and fill out an application or email your resume to [email protected]. Thank you! Caring Hands is locally owned and operated, and is an EOE.

02/24/2025

Now that the snow's melted things have really picked up. And to keep things moving along we've added an important role to our staff. Meet Tina (and Izzy). Tina is our new Customer Service Rep whose entire job is to reach out to our clients, answer any questions they may have, and assist them in any way she can to ensure that every pet, every fin- feather- or fur-baby, is receiving the very best veterinary medical care possible. So if you get a call from Tina, welcome her to the Caring Hands family. And realize that, as someone with more than 35 years in the business, if she can't answer your question herself she'll know who on our staff can! As for Izzy? No. You're not likely to get anything from her. She's a cat. Duh. Total eye candy.

12/23/2024

12/09/2024

This is Maddi, Saige, and Chris, familiar faces to many of you because they are part of our amazing staff, people deeply deeply committed to seeing that your pet/pets receive the best veterinary medical care available. They are also warm hearts and happy faces modeling the holiday shirts we are making available to you, as well.

We have limited sizes in a long-sleeved tee or a sweatshirt, all emblazoned across the front with "IT'S A WONDER-FUR HOWL-IDAY" (corny but loveable) and "Caring Hands Veterinary Hospital, Billings, MT" across the back. Tees are $28, sweatshirts $30. But both are WHILE SUPPLIES LAST ONLY. Drop by and pick one up today!

And while you're here, ask to participate in the holiday drawing that could get you up to $25 off your next purchase or procedure at Caring Hands! It's our way of saying thanks for your loyalty and patronage. 😊