MWI Animal Health

01/04/2024

We’re less than two weeks away from VMX in Orlando! If you’re attending in person, be sure to stop by and see us at booth #1249!

Also, throughout the week, we'll be hosting some amazing sessions in the Learning Theater, where we'll dive into ways to improve your connection with your clients, optimize your practice culture and staff satisfaction, and streamline your practice's operations.

We can't wait to see you there!

01/02/2024

Your capital equipment and assets are some of your practice's biggest financial investments.

Just like routine maintenance on your car helps you avoid an untimely issue when you're out on the road, it's important that you're taking preventive care measures with the equipment in your clinic — so you avoid an untimely issue when caring for a patient.

By ensuring that you're appropriately managing and caring for your practice's major assets, you'll be equally working to ensure the continued health of your patients and the financial health of your business.

Here's why it's important:

✅ Regular maintenance of equipment ensures optimal performance, reduces downtime, and minimizes costly repairs. Avoiding breakdowns will ultimately extend the lifespan of your equipment.

💰 Financially speaking, neglecting equipment upkeep can strain a practice's resources with unexpected expenses. By staying on top of maintenance, you can allocate your funds more effectively and avoid those surprise costs.

❤️ Most importantly, proper asset management allows you to provide top-notch care to your clients' beloved pets. Well-maintained equipment means accurate diagnostics, safe procedures, and reliable treatment outcomes.

🔒 Think about it: by prioritizing equipment management and care, you're not only ensuring quality patient care but also enhancing client satisfaction. Happy clients mean a thriving practice! 🙌

🏆 Plus, when you maintain a positive reputation in the industry through well-managed assets, you attract and retain more clients and build trust among peers.

So make sure you're giving your capital equipment the love it deserves to keep those machines purring! 💪

12/28/2023

Just as food deserts exist in communities without grocery stores, veterinary care deserts are also a reality. Some areas lack accessible animal care options, particularly for residents in poorer or remote zip codes. By implementing solutions to ensure equal access to veterinary care, you can significantly improve pet health outcomes and enhance client satisfaction. Services like telemedicine and remote monitoring technologies are effective ways to address geographical barriers to veterinary care.

Telemedicine and virtual consultations allow veterinarians to connect remotely with pet owners facing geographical challenges such as living in remote areas or lacking transportation options. Through video calls or online platforms, veterinarians can provide advice, diagnose certain conditions, and offer guidance on preventive care without the need for an in-person visit. This saves time and travel costs for pet owners while ensuring access to professional veterinary expertise regardless of their location.

Remote monitoring technologies enable pet owners in remote areas to track their pets' health at home. Wearable trackers or smart collars monitor vitals, activity levels, and behavior patterns that can be shared with veterinarians through online platforms or apps. Remote monitoring allows veterinarians to assess a pet's well-being from a distance, detect potential health issues early on, and provide recommendations for care without requiring a physical clinic visit.

By leveraging these technologies, your veterinary clinic can bridge the gap caused by geographical barriers. Telemedicine, virtual consultations, and remote monitoring facilitate communication, diagnosis, monitoring, and treatment planning remotely—ensuring that pets receive necessary care even if they are located far from a traditional clinic setting. This improves access to veterinary expertise for pet owners who may struggle with distance or limited mobility options when seeking timely care.

12/26/2023

77% of job seekers consider a company's culture before applying.

Happy employees are 12% more productive on average, and companies with high employee engagement are 22% more profitable than their competitors.

The numbers speak for themselves. A positive culture and happy employees actively improve business performance and profitability.

In addition to measuring and improving your practice's financial goals, it's important to measure and improve your practice's culture.

How can you do that? Here are some ways to measure if you're fostering a good culture:

Attrition Rate: The percentage of employees who leave within a specific period. This metric shows employee turnover and helps identify factors like job dissatisfaction or lack of growth opportunities.

Retention Rate: The percentage of employees who stay over time. A high retention rate indicates a positive work culture, competitive compensation, and career development opportunities.

Time to Hire: How long it takes to fill vacant positions from posting to hiring. It reflects recruitment efficiency and streamlined hiring processes.

Average Tenure: The length of time employees stay before leaving or retiring. It shows employee loyalty, engagement levels, and favorable work environments.

Employee Referrals: The number or percentage of new hires recommended by existing employees. It reflects employee satisfaction and the attractiveness of the workplace as a career option.

Employee Satisfaction: Measures overall contentment within the work environment through surveys or feedback mechanisms assessing job satisfaction, work-life balance, compensation, benefits, management support, and career growth opportunities.

Tracking these KPIs alongside financial goals provides insights into workforce well-being, engagement levels, recruitment effectiveness, retention strategies' success rates, and overall organizational health.

12/25/2023

What's the greatest gift you can give yourself and your veterinary staff this Christmas?

The gift of time.

Imagine a Christmas wonderland where technology works behind the scenes, seamlessly reaching out to clients with systematic messages via email, text, or other channels. These automated communications help you engage with your clients and start conversations with your client base that you wouldn't have otherwise initiated or had time to send yourself.

By embracing the power of technology, you're not only fostering more connections with your clients and patients, you're also unlocking the most precious gift of all: time.

With automated processes handling things like routine outreach, you can dedicate more moments to what truly matters — delivering exceptional care to your patients and cherishing quality time with loved ones.

This holiday season, consider how you can embrace the power of technology as Santa's little helper. By automating communication, we create more opportunities for pet parents to ask questions, schedule appointments, and connect on a deeper level. Together, we can make this Christmas merrier than ever before — bringing joy to your clients, patients, and veterinary teams alike.

Merry Christmas from all of us at MWI Animal Health!

12/21/2023

✨Picture this: Amidst the festive cheer and holiday spirit, you can keep your practice running smoothly with the help of the MWI Mobile App. Whether you're out and about or taking a break between festivities, rest assured that efficiency is always within reach.

No matter where you are or what time it is, you can access and shop our extensive catalog of veterinary products, exclusive promotions, and pricing tailored specifically for you. 🐾

With just a few taps on your mobile device, you can effortlessly place orders, track shipments, manage your account, and even initiate returns – all without skipping a beat. Take advantage of our time-saving features, such as scanning labels to view package contents and track shipments with ease. The MWI Mobile App ensures that efficiency is always at your fingertips.

Download the app today! 📲

Join countless other veterinary professionals who are already experiencing the benefits of the MWI Mobile App.

👉To get started, simply search for "MWI Mobile" in the Apple App Store or Google Play store. Use your store.mwiah.com credentials to log in to the app for added convenience.

Wishing you a joyful holiday season filled with happiness and success! 🎊

12/01/2023

We're having an incredible time at AAEP 2023 so far! 🚀 Our team is feeling the Maverick spirit as we soar through this fantastic event. Make sure to stop by our booth #2736 and join in on the excitement!

🐴 While you're here, don't miss out on the opportunity to get a custom caricature drawing! It's just one of the many highlights waiting for you at our booth.

11/29/2023

Welcome to the first day of AAEP 2023! 🐴

Stop by our Booth #2736 to explore our innovative solutions for equine health. From capital equipment to client engagement solutions, we have everything you need to take your practice to the next level.

🌟 And that's not all! Don't miss out on the chance to get a custom caricature drawing when you stop by our booth.

For more information and online resources, visit our virtual booth:
mwiah.com/aaep

11/28/2023

🚚🌱 Step by step, we're building a greener supply chain! In the UK market (and in progress in the US market), our electric delivery vans are making medication and supplies deliveries with a reduced carbon footprint. And with refillable supply totes, we're saying goodbye to cardboard, Styrofoam, and plastic waste.

➕

Add digital communication platforms like AllyDVM’s PetPage® Patient Portal to send out digital notifications – rather than paper mailers – to let pet owners know their medication is ready for pickup, remind them about appointments, share important educational information from their veterinarian and more, and we have a recipe for sustainable success! 🌍🐾

11/27/2023

✨ If you're attending Fetch in Long Beach this coming weekend, check out our CE session on Saturday, December 2nd!

In today's world, pet parents are dedicated to providing the best care for their furry friends. But is your practice keeping up with their expectations? Dr. McGlasson will shed light on how you can leverage technology to streamline operations and create a seamless experience for both clients and staff. 💻🐾

📅Date: Saturday, December 2, 2023
🕘Time: 9:15am - 10:15am
📍 Location: Room 103 C
🎤Speaker: Dr. Matthew McGlasson

We look forward to seeing you there!

11/17/2023

If you're attending Fetch in Long Beach December 1-3, we'd love to see you! 🐶🐱

Find us at Booth #932 and check out our CE session, where we'll dive into how you can retain your clients and staff using technology.

To get more information visit: mwiah.com/fetch

11/14/2023

Have you ever considered how logistics can play a crucial role in promoting sustainability in the animal health industry?

✨We're excited to share that we were recently featured in Today's Veterinary Business, where we unveiled our transformative steps to reduce our environmental impact, one order at a time. Our automatic order consolidation process reduces greenhouse gas emissions from transportation and significantly decreases the amount of packaging waste. 📦

This simple yet effective system saved an astounding 146,424 pounds of cardboard – which is approximately 1,245 trees!
Moreover, it prevented the emission of 315,161 pounds of CO2 – equivalent to the output of 354,724 passenger vehicle miles! 🚗

Discover more about our innovative practices and how they're creating healthier futures for animals while prioritizing sustainability.

Read the full article here:

Order consolidation is one of the many ways MWI Animal Health has transformed its logistical operations to incorporate more sustainable practices.

11/09/2023

📣 Missed our live webinar? No worries! The on-demand recording is now available.

In this insightful session, Dr. Ward shares how technology can revolutionize your veterinary practice, enhancing both client satisfaction and staff loyalty. Discover strategies to cater to the evolving needs of pet owners while managing the workload of an often short-staffed and overburdened team.

What's more? You'll earn 1 hour of RACE-approved CE credit by watching this webinar.

Watch here: https://ow.ly/OIvk50Q56lH

11/07/2023

🚨 Did you know preventive care plans are crucial for your patient's health? 🚨

According to veterinarians.org, 46% of pet owners have had to drop or delay veterinary treatments due to costs, and 28% have cut down on how often they visit their veterinarian.

By offering a preventive care plan to your clients and patients, you can ensure:
✔️ Regular check-ups
✔️ Early diagnosis

These plans provide a solution for clients by allowing them to spread out the cost of care over time. This not only alleviates the burden of upfront expenses but also ensures that pets receive consistent and comprehensive healthcare throughout the year. 🐾

📈 Over time, you will see an increase in revenue as clients bring their pets in more regularly and opt for preventive medications from your clinic rather than seeking cheaper alternatives online.

11/03/2023

📣 Our latest edition of Messenger Focus: Companion Animal is here!

✨Dive into the pages where you will:

✔️ Discover a day in the life of a technology strategist

✔️ Explore the benefits of technology and adapting to modern pet owners' expectations

✔️ Find answers to common practice questions, explore comprehensive preventive care for pets and equipment, and more! 🐶 🐱

Read it here: https://www.mwiah.com/messenger-focus/2023/companion-animal-fall-winter-2023

11/01/2023

We're so proud of the impact that these first-aid kits, provided through our partnership with the Cencora Impact Foundation, have had on the National Search Dog Foundation's (SDF) canine-handler teams! 🐶💪

10/31/2023

🎃 Did you know there's a spooky problem haunting veterinary practices? 🐾 A chilling 22% of pharmacy sales mysteriously vanish into thin air! 😱

👻 Here's how it goes: Pet owners reach out to you (their trusted veterinarian) for prescriptions, and then they sneak away to have them filled by 3rd-party online retailers. 💔 It's like a ghostly apparition stealing revenue right from under your nose!

🐶🐱 This Halloween, let's shine a light on this haunting issue and some tips and solutions to help protect your clinic:

💡 Solution 1: By teaming up with a home delivery pharmacy provider or having your own online store, you can offer convenient refill options for your clients. No more running to big-box retailers or other online outlets – pet parents can purchase products directly from your practice and have them delivered right to their doorstep. It's a win-win solution for everyone involved!

💡 Solution 2: Get proactive and send automated messages to your clients reminding them when it's time for prescription refills. Provide clear instructions on how they can easily refill and pick up their medications at your clinic. This way, you're keeping them in the loop and guiding them back to your practice.

💡 Solution 3: Embrace preventive care plans! Offer subscription-based plans that include preventive treatments like vaccines and flea control. Encourage pet owners to get their medications directly from you as part of the package, ensuring regular visits to your clinic.

Together, we can exorcise those ghostly losses and keep your veterinary practice thriving! 🌟

10/31/2023

Don't let inflationary pressures shake your client loyalty. Embrace technology to navigate these challenging times. Here's why it's crucial for your practice and clients:

💡 Stay ahead of the curve: Ohio State University's College of Veterinary Medicine is revamping its curriculum to equip veterinarians with skills to provide tailored care based on their clients' economic needs. Be proactive in finding ways to support your clients financially.

⚙️ Embrace technological solutions: Instead of immediately raising prices, explore how technology can benefit you and your clients. Start with preventive care plans and robust communications systems that enhance client engagement and satisfaction.

💪 Strengthen relationships: You can foster long-lasting loyalty by meeting your clients where they are. Leverage technology to deliver personalized care and maintain strong connections even during challenging economic times.

Take your practice to the next level! 🚀
Visit mwiah.com/compliance to get started.

10/27/2023

Increase compliance with client communications and boost your bottom line with a robust marketing communications system. Here's why it's the perfect time to make the switch:

✅ Save money: Consolidate your marketing platforms under one umbrella and cut costs significantly. Upgrade to a more robust system while saving those precious dollars.

✅ Improve client satisfaction: Reach your clients through their preferred mode of communication - email, text, or voicemail.

A survey found that 52 percent of pet owners would prefer to get appointment reminders by text; however only 25 percent said their clinic did this. Boost compliance by sending appointment reminders how they want to receive them.

✨ Streamline your operations and enhance client relationships with a communications platform that offers operational efficiency and customizable features. Let technology work for you!

Visit mwiah.com/compliance to learn more!

10/26/2023

Collaboration is at the heart of our sustainability journey. 🌍 Susan Lorenz-Fisher, Cencora's SVP of Global Sustainability & ESG Integration, collaborates with MWI to identify and implement sustainability solutions. We're not just reducing our environmental footprint but actively promoting social sustainability within the veterinary community.

Through direct customer feedback, our sustainability efforts evolve. Lorenz-Fisher says, “Our collaboration with MWI goes beyond a focus on environmental sustainability. Social sustainability, especially in the veterinary practice space, is equally important, specifically geared toward minimizing impact on the veterinary workforce.” 💚

10/25/2023

🚑 Emergency preparedness at its finest! 🐶💪 These vital first-aid kits, equipped through our partnership with the Cencora Impact Foundation, are ensuring our search dog teams are prepared for any challenge. They empower our heroes to navigate rough terrain and fulfill their crucial missions effectively.

🐾✊

10/24/2023

🚫 Don't scare your clients away by significantly raising prices during these inflationary times. Instead, invest in key technological upgrades to lower costs and increase long-term revenue. 💻

Small software tweaks, preventive care plans, and robust client communication systems can keep your revenue stream growing while adapting to a more budget-conscious model. 📈

Get ahead of the curve: Read our tips for navigating inflation!

https://ow.ly/cJ6k50PY5hQ

10/23/2023

🌟 In just ten months, we used 91,515 fewer containers, reducing packaging waste by 19% and using 146,424 fewer pounds of cardboard. This impressive effort saved 1,245 trees and 315,161 pounds of carbon dioxide emissions! 🌳

But the benefits don't stop there. Veterinary practices also experience improved workflows, higher team satisfaction, and reduced turnover when they embrace MWI's sustainable initiatives. Fewer orders and less packaging waste mean more quality time with patients and a positive environmental impact. 💚

Our commitment to sustainability extends beyond the environment; it's about supporting your dedicated workforce and ensuring a brighter future for all.

10/21/2023

One survey found that 34 out of 50 providers found a veterinary practice app "extremely beneficial" for their practice.

A modern app can be a lifeline for an understaffed, over-scheduled veterinary practice. 📅

📞 Say goodbye to unanswered phone calls — the app frees up your staff's valuable time.

In the end, it's a win-win for everyone! 🐾👩‍⚕️

Ready to simplify your practice? Discover how PetPage by AllyDVM can help you achieve just that!

Visit allydvm.com/petpage

10/20/2023

We are excited to share with you our recent feature in Today's Veterinary Business, where our sustainability efforts were spotlighted.

🌱In this article, explore the importance of sustainability, learn from pet owner's preferences, and see our remarkable progress in reducing our environmental footprint with your partnership.

Read the full article to learn more about our current initiatives and how they positively impact your business!

MWI Expands Its Already Robust Sustainability Plan—and Calls for Customer Collaboration

10/19/2023

🐾 Celebrating our Vet Tech Superstars! 🐾

During National Veterinary Technician Week, we want to shine a spotlight on the amazing individuals who keep veterinary clinics running smoothly. Their passion for animal health and unwavering commitment are truly inspiring. Let's show our appreciation by sharing your own messages of thanks using . Together, let's honor these unsung heroes who make a world of difference in animal care!

10/19/2023

Join us TODAY for our free CE webinar!

Hear from Dr. Ward about the power of technology and how it can enhance client and staff satisfaction in veterinary practices. Discover how leveraging technology can cater to the needs of today's pet owners while relieving the workload of understaffed practices.

📅Date: Thursday, October 19
🕖Time: 7:00pm EST | 4:00pm PST
🎤Speaker: Dr. Ernie Ward

Don't miss out on this opportunity!

Register here: https://ow.ly/JgpA50PXLT4

10/17/2023

🎉 Happy National Veterinary Technician Week! 🎉

From assisting with surgeries to providing compassionate patient care, our vet tech teams truly make a difference in the lives of animals every day. Join us as we celebrate and appreciate the incredible dedication of vet techs and the valuable work they do!

10/16/2023

Don't miss our upcoming sponsored CE webinar on October 19th!

🚀Boosting retention in your veterinary clinic: Strategies for keeping your clients and your staff loyal and satisfied.

📅Date: Thursday, October 19
🕖Time: 7:00pm EST | 4:00pm PST
🎤Speaker: Dr. Ernie Ward

Hear from Dr. Ward as he discusses ways technology can help increase the overall satisfaction and loyalty of your clients and your staff by catering to the needs of today’s pet owners while also reducing the workload of short-staffed, overburdened veterinary practices.

Register here: https://ow.ly/9Lzw50PVbvc

10/16/2023

In today's fast-paced world, bridging the digital gap is more important than ever. Are your traditional communication methods keeping up with the times?

The disconnect between owner expectations and veterinary practices' digital capabilities can hinder engagement and compliance. 📉

📱 But there's a solution to boost loyalty, enhance compliance, and improve efficiency — a client-facing app uniquely branded to YOUR practice!

With millennials representing 32% of U.S. pet owners and Gen Z steadily joining the pet parent club, reaching these digital-savvy generations is essential.

Visit allydvm.com/petpage to learn more about how you can connect with these clients more effectively and more meaningfully!

10/13/2023

A veterinary practice app is the key to enhancing the bond between pet owners and your clinic while giving them the self-serve features they desire.

One self-serve feature on many clients' wish lists is a to-do function. 📝 Pet owners can create task lists and set reminders within the app like, "Remind me to give my dog his medicine every day at noon," or "Set an appointment reminder for Tuesday." 🗓️

"To-dos can help drive compliance when they specifically talk about giving a medication. We know pet owners struggle with remembering. I'm guilty of it and I work in the industry," admits Libby Johns, supervisor, customer service, AllyDVM.

But that's not all! A veterinary practice app can offer even more:

✅ Seamless registration and login
✅ In-app notifications and reminders
✅ Appointment requests, even after hours
✅ Prescription refills at your fingertips
✅ Shareable pet ID and contact information
✅ Easy update your information
✅ Customization with your logo and branding

Keep everyone happy — the team, the clients, and the pets with PetPage by AllyDVM! 🐶🐱

Visit allydvm.com/petpage to learn more.

10/10/2023

🐾✨ We're thrilled to share that we recently partnered with the Cencora Impact Foundation to provide essential first-aid kits for the incredible teams at the National Disaster Search Dog Foundation (SDF). MWI Animal Health donated $10,000 worth of products to support the creation of two vital kits for SDF’s 110 canine-handler teams!

🔹 K9 Individual First Aid Kit: A compact, life-saving companion for emergency situations, ensuring our handlers are prepared for any challenge they may face during their missions.

🔹 K9 First Aid Vehicle Kit: A comprehensive solution for treating minor injuries, designed to be kept in vehicles, enhancing our handlers' ability to care for their canine partners.

Together, we're ensuring the safety and well-being of our brave search dog teams. Thank you to everyone involved in this vital initiative! 🐾💙

10/09/2023

We're excited to be a sponsor at the Veterinary Innovation Council this week in Kansas City! 🐾

For nearly five decades, we've been dedicated to connecting you to what's next in animal health. Our solutions, products, and technologies are helping redefine how you deliver care, and our rich history of serving the veterinary industry is a testament to our commitment to enhancing our capabilities — ensuring we can better serve you and your patients.

Curious about what tomorrow holds? Partner with us and witness the future of veterinary care unfold before your eyes. 🌟

✨ 🐶🐱

10/07/2023

Last month, our strategic partnerships team took a leap into action, spreading compassion and care at local rescues and shelters. We devoted our time and shared VetOne products, lending a helping hand to those who need it most — our furry friends! 🐾❤️

Together, we're not just a company; we're a community. Join us in celebrating the spirit of giving and making a difference, one paw at a time. Let's continue to spread love, care, and wagging tails! 🐶🏡

10/06/2023

It's been an amazing week for us and our Micro Technologies team here at World Dairy Expo! 🌟🐄

If you haven't had a chance to stop by and see us, come down to Exhibit Hall #2611-2712 to say hi and discover why Micro Technologies holds the missing ingredient to more profitability in your dairy operation. 🚀🥛

10/04/2023

A growing gap between owner expectations and veterinary practices' digital capabilities can lead to reduced engagement and compliance. With millennials making up 32% of U.S. pet owners and Gen Z steadily joining the ranks, meeting them where they are is crucial.

📲The solution: PetPage by AllyDVM, a client-facing app uniquely branded to your practice!

📚 Read the full article and discover how a client-facing app can revolutionize your veterinary practice!

https://ow.ly/yqer50PRFxc

10/03/2023

In the world of animal care, we know your dedication goes beyond just a job. It's about creating a workplace where safety, belonging, and purpose thrive.

As veterinarian Ross Barnes from Carrollton West Pet Hospital wisely puts it, “The best investment that you will ever make in your life is in people.” Authentic leadership involves keeping your team engaged, listening to their needs, and learning together.

🌟 Make every day at work better, one step at a time.

09/21/2023

🚨🚫💊 A staggering 27% of pet owners have medications prescribed by their veterinarian but filled online by third-party websites. This leaves your clinic with a significant revenue loss, as well as a drain on your staff's overall productivity. 📉😓

It's not just about the bottom line; it disrupts your clinic's workflow and affects the overall care you provide.

But fear not. Solutions are within reach! Join Dr. Ernie Ward as he delves into strategies to turn this situation around, so you can ensure your clinic's success and the highest quality of patient care.

👁️‍🗨️ Watch the full session now: mwiah.com/stressors2success 🎥

09/19/2023

Some in the veterinary profession resist making forward booking (i.e., scheduling your patient's next appointment before they leave your office) a priority because they worry clients won’t like it. However, in a survey with 500 participants, we found that 80 percent of people prefer to forward book because they worry about missing the next needed appointment.

And it's not just a convenience for your clients; it can have huge benefits for your practice as well.

Here's how it can benefit you:

1️⃣ Reduce incoming calls: Streamline your workflow by decreasing the number of appointment calls, allowing you to focus on patient care.

2️⃣ Prevent patient lapses: Ensure your patients receive the care they need when they need it, reducing the risk of missed appointments and gaps in care.

3️⃣ Enhance compliance: Structured appointments support treatment protocols, leading to better patient compliance with preventive care and treatment plans.

4️⃣ Increase revenue: By providing top-notch client service and encouraging regular visits, you can expect a significant boost in revenue for your clinic.

Remember, forward booking isn't just about administrative efficiency; it's about delivering the best care to your patients while also benefiting your practice. 🐶🐱👩‍⚕️