Best Friends Pet Grooming

08/30/2024

PLEASE KEEP IN MIND WE NEED
48 HOURS NOTICE FOR CANCELLATIONS.
LESS THAN 48 HOURS AND THERE WILL BE
A $30 FEE PER DOG.
We have had an abundance of cancellations the day/night before and morning of appointments. This does not give us time to fill those spots and results in loss of income.

08/23/2024

📣📣📣 We have EXTREMELY LIMITED AVAILABILITY for September!!! 📣📣📣

Please be aware that without a bather, we cannot overbook or “squeeze in” even the easiest or smallest of dogs. So, MAKE SURE you pre-book your appointments to avoid having to wait weeks to get in.

Also, remember to call before coming for nail trims! The outgoing voicemail will let you know if we are accommodating and what times. It will be changing daily based on how busy our schedule is.

08/21/2024

📣📣📣📣📣📣 ANNOUNCEMENT 📣📣📣📣📣📣📣

Due to being temporarily (🤞🏼) short staffed for a bit (no more bather for the time being ☹️) WALK-IN NAIL TRIMMING WILL BE LIMITED.

I will try to accommodate as much as I can but hours will be limited. PLEASE CALL (973-335-5843) before coming. The outgoing message will have nail trim information for that day. The sign on the door will also be updated daily.

Some days we will not be able to accommodate due to our heavy schedule. Please call before coming so you are not disappointed if we are not accommodating that day.

07/13/2024

WE ARE CLOSE FOR VACATION 🏖️
We will be back on Tuesday, July 23rd.
I will not be checking or returning voicemails/emails/messages while we are away.
All calls/emails/messages will be returned on MONDAY, JULY 22nd, in the order they are received.

07/09/2024

We close next week for vacation 🥳

We are doing our best to accommodate walk-in nail trims this week but please call day of to confirm before driving over.

FULL FULLL FULLLL WEEK! so if you need a specific pickup time please call to arrange. We will be having FULL DAYS and grooming up until 3pm.

06/26/2024

CANCELLATION REMINDER….
Please give us 48 hours notice if you can’t make your appointment. Same day cancellations or no-shows cannot be filled resulting in loss of income for my groomers. A late cancellation or no-show will be charged a $30 fee.

We also have a growing waitlist of people who would like to get in. We need sufficient time to make calls and fill spots when they open up.

THANK YOU!

06/20/2024

We are booked-up through July! Now booking appointments for August.
We are keeping a waitlist. We do try to accommodate the waitlist but there are no guarantees during this ultra busy time of the year.
REMEMBER TO ALWAYS PRE-BOOK YOUR NEXT APPOINTMENT! It’s the best way to guarantee you get in when you need.

06/18/2024

Summer is here ☀️
We know everyone’s schedules get jumbled up during the summer months.

“We want to get to the shore as soon as possible.”
“We are spending the day at the pool.”
“We are going on vacation.”
“We have a BBQ to get to.”
“I’m taking my kids out for the day.”

If you have plans the day your dog is scheduled and need them ready for pickup at a certain time, please call us at least the day before the scheduled appointment so we can arrange our schedule to accommodate your request.

If you ask at the time of drop off, we may not be able to make it happen. If a pickup time is not requested we will call you as soon as your pup is ready to go home.

06/14/2024

BOOKING UPDATE!!!!!
Only 4 spots left leading up to our vacation. Once those are booked we will not have any openings until the week of 7/29.

06/11/2024

REMINDER… we will be closed for vacation July 15th through July 22nd.

ONLY 12 SPOTS AVAILABLE throughout the next month.
These spots will be gone by next week! We are booked up for LARGE/XL dogs. These spots are available for dogs I get 35 lbs only.

Available spots on…
Friday, June 28
Wednesday, July 3
Friday, July 5
Saturday, July 6

05/17/2024

We will be closed for vacation whole week of July 15th.
Keep in mind the weeks leading up to and the weeks after we come back book up extra fast! Make sure to pre-book your appointments!!

03/01/2024

We require 48 hours notice if you need to cancel or change an appointment. If less than 48 hours notice is given a $30 fee per dog is added to your next groom.

Why?

As the business owner, this fee does not go to me. I still take the hit when someone no shows and the appointment spot is left unfilled. The fee goes directly to the groomer that was scheduled to groom your pup.

Grooming is commission based. If a client does not make it to the appointment, the groomer misses out on the commission from that groom. This causes their paycheck to be short for the week. If this happens multiple times a week (which often it does) their income is significantly affected. The $30 fee does not cover the commission they would make but it does help to ensure their commission is closer to what they anticipate for the week.

I CANNOT SUCCESSFULLY RUN MY BUSINESS WITHOUT MY GROOMERS! If their pay is cut each week because of late cancellations and no-shows I run the risk of them going elsewhere. My crew is like my family and I want to make sure we stay together. This business is my baby and I need to keep it a float.

Over the 9 years I’ve owned the shop, the $30 fee has become necessary and since I started enforcing it over the past 2 years, last minute cancellations and no-shows have reduced. I do understand that emergencies arise that cannot be avoided and I often waive the fee in these circumstances (even though I still pay the groomer out of pocket).

Please call us if you need to cancel or reschedule. If we are not open simply leave a message. This is MUCH appreciated and allows me time to fill the spot or reorganize the day so that I do not have to charge a fee.

02/17/2024

❄️ We WILL be open today, Saturday, 2/17. ❄️

We WILL NOT be able to accommodate walk-in nails trims. Those will resume next week.

02/16/2024

QUICK REMINDER…

We require 48 HOURS notice for a chancellor reschedule of appointment. There is a $30 fee PER DOG for appointments cancelled less than 48 hours in advance.

02/13/2024

Best Friends is having a SNOW DAY!!
We will be back open on Wednesday.
☃️❄️☃️❄️☃️❄️☃️❄️☃️

01/18/2024

NOW ACCEPTING NEW CLIENTS!
Yay!!
(973)335-5843

01/10/2024

JUST A COUPLE REMINDERS…

Winter weather is so unpredictable 🥶. If snow is the forecast 🌨️ I may close up the shop. I always try to make the call the day before but sometimes these storms are tricky. If we close, I will call to reschedule. If I don’t call, we are open!

It’s the season to be… sick 🤒. If one of my team is sick and stays home, we all pitch in extra so we don’t have to cancel anY scheduled grooms. When this happens, all extra time for walk-in nail trims goes bye-bye! PLEASE… ALWAYS CALL 📞 before stopping by for a nail trim. The outgoing voicemail will tell you if we are accommodating them that day.

01/02/2024

We are accepting new clients!
(Dogs under 35lbs and under 12 years old)
Call to book
973-335-584

12/16/2023

🐾Walk-in nail trims cannot be accommodated on Saturdays for the rest of December.

We will be accommodating during the week.
Please CALL TO CHECK BEFORE COMING!

973-335-5943

I hope to be doing them this upcoming week, Tuesday through Friday from 10a-2p but that is subject to change. Please call daily to check.

12/16/2023

We are closed the week between Christmas and new Years. 🎄🥳

I will be out of town that week so I will not be checking or returning voicemails until I return on January 1.

If you need a January appointment, we will be open until Saturday, 12/23. Please call us before then to assure a speedy response.

11/21/2023

We are aware of this mystery respiratory illness that has recently been effecting dogs.
Although NJ hasn’t been effected, it is only a matter of time since so many dogs will be boarded over the next five weeks.

PLEASE be diligent! If you are boarding your dog look for the signs and do not bring them to the shop if they are presenting any symptoms.

We will be doing our part to limit interaction and sanitize surfaces. Please do yours and keep the sick pups home.

Thank you!!!

The illness can include a cough, fever, lethargy and a loss of appetite. Veterinarians recommend that owners avoid boarding their dog if it shows symptoms.

11/15/2023

Hello, Everybody!
We are in holiday full swing at the shop and our daily load is a lot more plump then usual.
Here’s a few reminders during this busy time of year…

📣 Since our days are booked to the max, it may take longer for you to hear from us about pickup. DON’T WORRY! We never forget to call.

📣 Specific pick-up times MUST be discussed and arranged at least 1 day prior to your appointment. If you ask the morning of we may not be able to make it happen. Just give us a ring so we can make sure we can accommodate these requests.
Otherwise, we will call you as soon as your pup is ready.

📣 A plumper schedule means more cars in the parking lot. PLEASE PLEASE PLEASE if you have a dog on a retractable leash make sure it is LOCKED at a reasonable length. We have has some close calls with dogs going rogue and cars coming in hot.

📣 We do need 48 hours notice for any cancellations. $30 no show/late cancellation fee will be strictly enforced this time of year.

📣 Although I wish I could accommodate nail trims consistently, I can’t always because some days are crazy busy or some days I’m short staffed and I don’t have the time to stop for cutting nails. Always call to be
sure we are accommodating that day. The outgoing voicemail will let you know.

11/10/2023

We have very limited appointments speckled throughout December.
If you have not made your holiday appointment yet, call 973-335-5843.

11/01/2023

We are 90% booked for the rest of the year!

Out of approximately 450 available spots from here until Christmas, we only have 45 left!

If you have not booked your holiday appointment, call 973-335-5843.

I anticipate being 100% booked by the end of next week.

10/24/2023

📣📣📣 EXTREMELY LIMITED AVAILABILITY BEFORE THANKSGIVING!!! Only 4 spots available.

There are plenty of openings still available in December but they will fill up fast!

Call to book 973-335-5843

10/11/2023

🤔 DID YOU KNOW…

🦃 Thanksgiving is only 6 weeks away!
🕎 Hanukkah is only 8 weeks away!
🎄 Christmas is only 10 weeks away!

🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯

Appointments are already filling up!
There are only 30 spots left before Thanksgiving.

Call to book those appointments… 973-335-5843.

09/29/2023

I will be working on 2024 standing appointments in October. For those who aren’t aware, I can set up reoccurring appointments for the entire year. This is the best way to stay on schedule and get the exact days that work for you!

If I’ve done this for you in previous years I will confirm that you want to continue and the frequency and days you prefer.

If you have not taken advantage of this in the past but would like to, let me know at your next groom.

Schedules will be worked on in October and handed out in November/December for review.

Also, I have several clients that like to pre-book the year but they give me a list with the dates they’d like and I confirm they all work on my end. I love this too!!

09/22/2023

September is all booked and only 19 spots still available in October!
Remember to pre-book your appointments especially now with the holidays approaching.

UPDATE:October is booked!

09/15/2023

We are already booking holiday appointments!
When you book your next, think about booking the rest of the year. November and December will start booking up fast!

09/06/2023

ONLY 15 appointments left in September!
Call to book.

Update: September is all booked up!