Mountain Mutts Pet Grooming

08/30/2024

08/28/2024

Hissy has the most beautiful eyes!!

08/27/2024

Come on people!! You can do better than this. Melanie and I work very hard to keep our shop and space clean and presentable. If YOU don’t want to clean up your dogs s**t then at least come and tell us it had an oooops and we will be glad to get it up for you.

08/22/2024

To say Lili loved Melanie is an understatement. Puppy sweets at its finest!!!

08/14/2024

Thank you Dennis at Tri-State Signs !!! 😻

08/14/2024

New sign is finally going up today!!!

08/14/2024

These work conditions!! Oh, Lord 😂 just do everyone knows , Melanie is not sitting on him this is just what he does!!!

08/06/2024

We are finally settled in our new place and have all our phone glitches fixed. What a nightmare! But we are back on track. We are also taking new clients. Give us a call 276-591-0877 🐾

08/03/2024

There was a post made last week about an animal being harmed at my establishment. This is a totally false statement as no pet here is in any way, shape or form EVER been harmed by any person that works at my establishment!! We treat everyone’s dogs just like we would treat our own. While people that do not know or ever had a pet at my shop that jumps on the bandwagon and says negative things just because they are “friends” with the lying person who spreads rumors when they do not have any details I would like to say shame on you for being so shallow minded as to judge before finding out the truth!! I do plan on filing for defamation of character and spreading lies about my business. And to my friends that are personal friends with Courtney. Did you step up and say anything in my defense? I have worked with most of you that are friends with her. I could only hope that someone has a backbone and would speak up for me! This is unacceptable that someone would spread lies before knowing if anything occurred.

07/12/2024

We are at our new location finally!!
1241 Volunteer Parkway
Suite 432
Bristol, TN 37620

07/05/2024

Play days at Mountain Mutts are the best!!!

06/27/2024

My silly boy

04/13/2023

Respect for sure ❤️

So I heard my doorbell ring, I checked out my window and I see it was UPS. I noticed he stopped took his hat off and put it over his heart. I was confused. Then I heard the National anthem. I’m not sure where it was coming from, I’m guessing somewhere down the street. I just wanted to say how amazing this simple gesture was for him to do.

Credit: Katie Conway

04/13/2023

Last day to vote!! Please take a minute to vote for us!!!! Thank you

03/28/2023

Voting starts today! You can vote once a day. Please take a moment and vote for us! Thank you!!

03/22/2023

We have made the top 5! Voting begins on the 28th ....you can vote 1 time each day! We know we are the best so let's make it official. Go to Best of Bristol 2023 and vote. We appreciate all of you.

02/23/2023

Found off of Volunteer Parkway near Papa John's. Appears to have been hit by car. Is currently at the Vets receiving medical care. If you know of the owners or someone missing their cat they can call Mountain Mutts Pet Grooming. 276-591-0877

02/19/2023

A CONVERSATION ABOUT PERCEIVED VALUE:
A customer asked a groomer how much it would cost to groom their dog.
The 40 lb dog had some matting. The groomer gave an estimate of $100
The customer responded: That’s seems really high.
The groomer asked: What do you think is a reasonable price for this job?
The customer answered: $60 maximum
Groomer responded: Ok, then I invite you to do it yourself.
The customer answered: I don't know how to.
Groomer responded: Alright, then how about for $60 I'll teach you how to. So besides saving you $40, you'll learn valuable skills that will benefit you in the future.
The customer answered: Sounds good! Let’s do it!
My friend responded: Great! To get started, you are going to need some tools. You will need a slicker brush, a comb, nail clippers, a dremel, ear cleaning solution, cotton balls, hemostats, pet clippers, clipper blades, a dematting tool, dog shampoo and conditioner, a couple different shears, etc..
The customer answered: But I don't have any of those tools and I can't justify buying all of these for one job.
The groomer responded: Ok. Well then for an additional $15 I can rent my tools to you to use for this project.
The customer answered: Okay. That’s fair.
The groomer responded: Great! We will start the project on Monday.
The customer answered: I work Monday through Friday. I’m only available on the weekends.
The groomer responded: If you want to learn from me then you will need to work when I work. This project will take 2+ hours so you will need to take a half day off work.
The customer answered: That means I’m going to have to sacrifice my pay for half a day or use a vacation day!
The groomer responded: That’s true. Remember, when you do a job yourself you need to account for unproductive factors.
The customer answered: What do you mean by that?
The groomer responded: Doing a job completely from start to finish includes time spent to plan the project, set up your tools, wash and fold towels, travel time, gas, set up time, clean up, and waste disposal amongst other things. That’s all in addition to the actual project itself. We will need to walk your dog and expend some of its energy before the groom, that’s where we will start on Monday so I need you to meet me at the park at 7am.
The customer answered: At 7am! My work day doesn’t usually start until 8am!
The groomer responded: Well then you’re in luck! My plan is to start the groom by 8am. But to do so we have to start at 7am to get towels ready and tools prepared.
The customer answered: You know, I’m realizing that a lot more goes in to a job than what a customer sees in the finished project. Your proposal of $100 is very reasonable. I would like you to handle the project.
CONCLUSION:
When you pay for a job, especially a custom job, (whether it’s a physical project or digital project) you pay not only for the material and the work to be completed. You also pay for:
✔️ Knowledge
✔️ Experience
✔️ Custom Skills
✔️ Tools
✔️ Time to plan
✔️ Time to prepare
✔️ Professionalism
✔️ Work Ethic
✔️ Excellence
✔️ Discipline
✔️ Commitment
✔️ Integrity
✔️ Taxes
✔️ Licenses
✔️ Sacrifices
✔️ Liabilities
✔️ Insurance
If you request a proposal for custom work to be done, please don’t disrespect a service provider by trying to get them to lower their prices.
If their proposal exceeds your budget, there’s nothing wrong with getting other proposals.
Just remember.. you get what you pay for.
👉🏼 SERVICE PROVIDERS: Know your worth and be confident in it.
👉🏼 CONSUMERS: Recognize their worth and be respectful of it.
Sharing this to support all my friends, family and clients who are Entrepreneurs, Business Owners and Tradesman.

02/18/2023

Andy is a character.

02/10/2023

https://heraldcourier.com/contests/bristol-readers-choice-2023/

01/25/2023

Another fun play day!!

12/29/2022

My Chess is just beautiful!!

12/05/2022

Mountain Mutts is booked the week of Christmas. Call now if you need in!!!

11/14/2022

Holiday appointments are going fast!! Call today reserve your spot!!

11/10/2022

Mountain Mutts Pet Grooming is looking to hire another groomer as we are continuing to grow. Looking for experience and someone who has their own equipment. Call us at 276-591-0877

10/27/2022

Setting up holiday appointments. Get yours early as they go quickly!