02/20/2023
Lately Iāve been having many no shows and pets not up to date on vaccines. This highly affects the schedule, other client time, and my time. It is hard to find a replacement the day of! I take time away from being a vet tech at the clinic, which is something I love, to follow my grooming passion. If I donāt groom dogs on my days off, I make no money.
- Open communication goes a long way! I understand if something comes up last minute, so please give me the courtesy of letting me know so I can fill your spot.
- Iām also not responsible for making sure your pets are up to date on their distemper and rabies. Please donāt tell me your pet isnāt up to date when you walk into your appointment. Legally, I canāt grooming your dog if they arenāt updated. (No matter how badly I want to)
- To help reduce the amount of no shows, I will be sending reminder texts the night before!
Starting now, I will be highly enforcing my cancellation policy. As said on my release form, āCanceling the day before you will be charged 25% of the groom. Cancellations or no shows the day of the groom will be charged 50% of the groom. Clients are considered no shows 30 minutes late. Hazardous roads and emergencies are the exception.ā
Like I said before, I understand life happens! Please just communicate and Iād be happy to work with you.
Thank you so much for you cooperation and getting your dogs pampered at Wiggle Butts Dog Grooming! I truly love what I do and seeing all of your dogs smiling faces!