01/04/2024
Attention boarding clients:
Beginning January 5 I will be changing the fee schedule for boarding to charging per calendar day (much like a hotel) rather than per night. For example, if you drop off one dog at 8:00 am on Friday and pick up at 5:00 pm on Sunday at my normal rate of $45/night the fee will be $135. In the past I have charged $90 for Friday night and Saturday night, however, this practice has left me uncompensated for the time I spent on Sunday caring for your dog, playing with your dog and cleaning and sanitizing as needed and also prevents me from booking your dogs kennel to anyone else until Monday.
In addition to the above changes I will also be requiring that boarding fees be paid in full prior to or at dropoff. Unfortunately I have had too many people pick their dogs up with a promise to Venmo me when they get home and then I have to spend sometimes up to a week waiting to get paid. This is not sustainable and I employ a kennel tech who expects to be paid on time just like you and I do. Most of you are fantastic about paying me and usually do it before you leave my property but Iāve had several people take advantage of my leniency which has led me to have to make these changes.
A fee reminders of policies I have always had but will be adhering strictly to this year:
1. Drop offs and pickups are between 8:00 am and 6:00 pm only. In the past I have allowed later pickups, however, this impedes on my family time and is disruptive to the other dogs in the kennel who are generally sleeping later in the evenings and late pickups disrupt my familyās sleep schedule as well. If your flight arrives back in Atlanta at 9:00 pm you will have to pick your dog up the following morning rather than expecting me to get out of bed at midnight so you can collect your dog. Iām old, yāall, and need my sleep š
2. No drop offs or pickups on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve (after 2:00 pm) or Christmas Day. As always, your dogs who are my guests on those days are being cared for and played with as usual but I am closed to the public on those days so that I can enjoy some of the holiday with my family as well. I specifically do not travel during these high volume times so that you can enjoy the holidays so please respect that I am closed those days so that I can enjoy mine as much as I can with my family.
Thank you all for your continued support and patronage and I look forward to loving on your pups this year. Happy new year!!!