11/30/2023
WE ARE LOOKING TO ADD A NEW SMILE TO OUR FRONT DESK!
We have a Full-time Client Services Representative/Veterinary Assistant position open!
This position is primarily for a front desk Client Services Representative; however, you wil be asked to assist the doctor at times. We need someone with flexibility who can rotate from the customer service representative position to veterinary assistant position when necessary. We are a busy, fast-paced veterinary office in need of someone with excellent one-on-one interaction skills. Communication with clients and co-workers is extremely important to this job, and Hickman Veterinary Hospital, Inc. expects professionalism and a solid work ethic from all team members. We love and respect each one of our clients. You must always make them feel welcome and understood, so we do need someone with a warm and inviting personality that is also patient and compassionate. We would love to find a new team member that has experience working in a busy veterinary office with a knowledge of routine vaccinations and preventative care. However, we are happily accepting resumes from non-experienced candidates if you have the willingness to learn and the right personality. You must enjoy working with animals and be comfortable interacting with other people. If you feel that you are the person for us, continue to the responsibilities for this position!
Responsibilities for this position are:
• scheduling and confirming appointments, checking patients in and out, creating estimates, reviewing client paperwork;
• reading and interpreting veterinary records;
• answering multiple phone lines, frequent use of email, fax, and scanner, filing, mail,
checking inventory on supplies;
• assisting the veterinarian with the treatment of sick and healthy animals;
• gathering medical history of patients and monitoring their conditions in between appointments;
• instructing interested pet owners on how to care for their animals;
• advising pet owners about medical tests or procedures, proper nutrition, and preventive care;
• preparing surgical areas, assisting with administration of anesthesia, cleaning recovery and prep rooms.
This is a full-time hourly paid position, Monday through Friday, 8am-5pm. Currently we only have one position available. WE WILL NOT BE TAKING PHONE CALLS REGARDING THIS POSITION. Please only respond via email with your resume at [email protected]. After that, we will contact you by email if we are interested in furthering the process.