Creatures Great & Small

Creatures Great & Small We provide caring and professional pet grooming and boarding services in the Charlottesville, VA are

Grooming Clients,We are a full service boarding facility. If you do not show up within our hours of operation, we do tr...
12/17/2024

Grooming Clients,

We are a full service boarding facility. If you do not show up within our hours of operation, we do try to reach you. If you don't answer our calls or call us to tell us that you really are coming, your dog will be checked into boarding and set up to spend the night at your cost. If you call and we are able to wait, there is a $20 after hours pick up fee. This is not a new policy, but it does appear we need to revisit it.

I understand that this may seem strict, but we have to pay these fees for all the appointments we cancel or are late for because you are late. Worse than the money, is the time that our staff and families cannot get back. This time of year they miss events with children and family members as well. If you call us, we can usually make sure our staff can get coverage. Often, we can come back to meet you after we have met our obligations.

We understand traffic is bad this time of year, family emergencies, weather delays, etc. Just pick up the phone and call us.

Abuses of our hours and staff will result in a refusal to offer future services.

(434) 973-4437

Just a reminder, holiday reservations have a 72-hour cancellation policy. There is a two night penalty for cancelling o...
12/17/2024

Just a reminder, holiday reservations have a 72-hour cancellation policy. There is a two night penalty for cancelling or not showing up within the 72-hour window. Due to the number of people that couldn't honor this for Thanksgiving, we will be going to nonrefundable deposits next year. However, we are sticking with the less stringent policy for the rest of the year because it is what was advertised. We were very lenient following COVID, but we feel strongly that our cancellation policy is reasonable. Emailing and calling in the middle of the night the night before your drop off, does not mean there is no penalty.

Merry Christmas,
Katie

Please remember that during the holidays, we do need 72-hours to cancel a reservation without penalty. This is not nego...
12/11/2024

Please remember that during the holidays, we do need 72-hours to cancel a reservation without penalty. This is not negotiable, not based on how long you have been a client. All clients are expected to honor this request.

We still have paper on the floor, but by the end of the day we had something that looked like we were going to survive t...
12/09/2024

We still have paper on the floor, but by the end of the day we had something that looked like we were going to survive this renovation.

Actually, 3/4 of the build is done. We will take more pics tomorrow. We are going to have to pause because my contractor has to travel. So, we will resume the build and be ready to go this weekend. We are on target to be ready for the holidays.

Way to go to everyone that has helped get this huge project as far as it has gotten!

How the day started...
12/09/2024

How the day started...

And because a renovation wasn't enough, this week we also welcomed our latest generation of kids. Alex Danvers graced u...
12/08/2024

And because a renovation wasn't enough, this week we also welcomed our latest generation of kids. Alex Danvers graced us with 8 beautiful babies. Alex probably looks familiar, as Emily has been showing her for the last year. After our trip to the Nationals, Alex and Kurt were successfully bred. We are thankful!

For those of you that don't know ...this is my husband, EJ. He makes sure all noise is outside. He also makes sure to ...
12/08/2024

For those of you that don't know ...this is my husband, EJ. He makes sure all noise is outside. He also makes sure to dot i's and cross it's. He does work a real job, but when not there he is the Creatures make it happen guy!

Elves have been busy upfront, while we work hard on the back
12/08/2024

Elves have been busy upfront, while we work hard on the back

The bedding is starting to find its way home. We will be ready for the holidays!!!
12/08/2024

The bedding is starting to find its way home. We will be ready for the holidays!!!

We are getting there.
12/08/2024

We are getting there.

How are the renovations going?Well, we are not allowed in, but my camera view got this pic this morning. Walls are pain...
12/04/2024

How are the renovations going?

Well, we are not allowed in, but my camera view got this pic this morning. Walls are painted, last night the floor was primed and now the first coat of epoxy is on and drying. The crew is incredibly quiet and no odors are in the building. So far so good! We are excited to be on schedule.

People ask if we stick to our hours. Well, we try to keep the humans on those hours. We are often here well past our h...
12/03/2024

People ask if we stick to our hours. Well, we try to keep the humans on those hours. We are often here well past our hours. Tonight, we are unpacking bedding for the holidays and overseeing painting. We are excited about the upcoming holidays and want to make it as smooth and comfortable as possible.



Well, it's too late to go back now.
12/01/2024

Well, it's too late to go back now.

The teardown began...
12/01/2024

The teardown began...

Rigby says Good Morning!
12/01/2024

Rigby says Good Morning!


Today is Sunday. Our hours for pick up and drop off are from 0900 to 1200. If you are scheduled to pick up today and w...
12/01/2024

Today is Sunday. Our hours for pick up and drop off are from 0900 to 1200. If you are scheduled to pick up today and will not make it, please reach out to us to avoid a rescheduling fee. All you have to do is let us know. If you are not scheduled to pick up today, but have cut your trip short, please call us so we can make those adjustments.

We certainly understand that travel doesn't always go as planned, we just ask that you let us know.

If your flight is delayed or cancelled, we are happy to make adjustments; however, we will not wait for you after hours. We can plan on seeing you the next day. Waiting for flights, often results in continued delays and staff staying for unpredictable lengths of time.

We hope everyone has a safe day!!!

Just a reminder today is Saturday. Our normal hours of operation are from 0800 to 1300. If you are not picking up as s...
11/30/2024

Just a reminder today is Saturday. Our normal hours of operation are from 0800 to 1300. If you are not picking up as scheduled, you need to reach out to us and let us know or there is a $20 rescheduling fee. Also if you are cutting your trip shortz please call us first to avoid this fee. This allows us to make sure we have gathered all of your belongings and updated your reservation in the computer for quick and efficient service. This rescheduling fee should never have to be paid because it is waived if you reach out and tell us your changes.

If you recall we are now asking for you to initial your reservation dates at drop off or the owner is initially on your behalf, only after verifying the dates with you. So, if you can't be nice about this, we will gladly show where you signed that it was correct. We truly want to give you the best service that we can, especially during the holidays.

Please do not fight with my staff over this. They work very hard taking care of your pets and deserve to be treated like humans.

Let's make this a joyous holiday season.

Kindest regards,
Katie

❤️

11/28/2024

We would like to wish everyone a wonderful Thanksgiving and day filled with peace.

Thank you for allowing us to be a part of your lives and supporting us throughout the year.

Address

3036 Berkmar Drive
Charlottesville, VA
22901

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm
Saturday 8am - 1pm
Sunday 9am - 12pm

Telephone

+14349734437

Website

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We are looking forward to a great Christmas. #creaturesgreatandsmallcville #petboardingcville #dogboardingcville #familyownedbusiness #anewcreaturesiscoming

Getting storage back today is very exciting. While this part is probably the least exciting for our customers, this has probably been the most inconvenient for us because we have had stuff everywhere for a week. Looking forward to getting organized. #creaturesgreatandsmallcville #petboardingcville #dogboardingcville #anewcreaturesiscoming #familyownedbusiness

So, I was allowed to walk on the floor this morning. It was very exciting. #creaturesgreatandsmallcville #petboardingcville #dogboardingcville #familyownedbusiness #anewcreaturesiscoming

Happy Thanksgiving! #creaturesgreatandsmallcville #petboardingcville #dogboardingcville #catboardingcville #smallbusiness #welovewhatwedo❤️

For the rest of the year we will be collecting donations for hurricane struck areas. They will need help for a long time, so we will be going down to Western NC after the New Year. Until then, bring your pet-related donations and FILL THE BUS!!!? #creaturesgreatandsmallcville #petboardingcville #dogboardingcville #catboardingcville #smallbusiness #welovewhatwedo❤️

Donations for our local shelter will be accepted until October 31, 2024. You can whether or not we are open. Items can be used, but in usable condition . Starting November 1, 2024, we will be collecting items for shelters in hurricane affected areas. #creaturesgreatandsmallcville #petboardingcville #catboardingcville #dogboardingcville #petgroomingcville #doggroomingcville #petdaycare #smallbusiness #familyownedbusiness

In case you missed it. This past weekend we had a spectacular sighting of the Northern Lights. #creaturesgreatandsmallcville #petboardingcville #petgroomingcville #dogboardingcville #catboardingcville #smallbusiness

Daycare Customers: We may have tried to get some fall photos today. Some kids are more cooperative than others. #creaturesgreatandsmallcville #doggiedaycarecville #petdaycare #dogdaycarecville #smallbusiness

Are you ready? #creaturesgreatandsmallcville #petgroomingcville #catgroomingcville

Hobbles is always happy when I stop videoing him. He prefers to keep his lack of dignity private and not share his life on social media Tomorrow is Cat Day! #creaturesgreatandsmallcville #catgroomingcville #petgroomingcville

Are you ready? It's here. Are you feeling catastic? #creaturesgreatandsmallcville #petgroomingcville #catgroomingcville

It's Here! Cat Day is here! #creaturesgreatandsmallcville #petgroomingcville #catgroomingcville #catcarecville

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