Creatures Great & Small

Creatures Great & Small We provide caring and professional pet grooming and boarding services in the Charlottesville, VA are
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Creatures Great and Small has teamed up with Two Men and a Truck 🚛🚛🚛 to collect donations for the  Help Your Local Shelt...
08/20/2024

Creatures Great and Small has teamed up with Two Men and a Truck 🚛🚛🚛 to collect donations for the Help Your Local Shelter event. Please consider being donations when to pick-up, drop-off or just stop by. We know our customers will make this a success!!!

Faith likes to stretch before her walks.
08/17/2024

Faith likes to stretch before her walks.

We love golden retrievers.
08/17/2024

We love golden retrievers.

Freddy and Duffy were fast asleep until I accidentally woke them taking the picture.
08/17/2024

Freddy and Duffy were fast asleep until I accidentally woke them taking the picture.

Not every dog is equal.  Some are cuter than others.
08/17/2024

Not every dog is equal. Some are cuter than others.

Grooming Clients:Due to the risk of bacteria collecting on used shampoo bottles, we will no longer store your shampoos i...
08/17/2024

Grooming Clients:

Due to the risk of bacteria collecting on used shampoo bottles, we will no longer store your shampoos if they are unused for more than two months. Your shampoos will be dated each use. If it has been more than two months from the last use, we will discard the shampoo bottle. We are happy to give you your bottles back after every use.

Have a great Saturday!

Just a reminder, if you are picking up or dropping off today, we close at 1 pm.  This is our normal  closing time for Sa...
08/10/2024

Just a reminder, if you are picking up or dropping off today, we close at 1 pm. This is our normal closing time for Saturdays. If we haven't heard from you, we will cancel your reservations.

Hope you are enjoying this awesome day!

This doesn't just apply to you.  Are you sick of Pet Professionals telling you that you need to train your dogs?  You ne...
07/30/2024

This doesn't just apply to you. Are you sick of Pet Professionals telling you that you need to train your dogs? You need to do this or that? Well, you do. And so do I. Why?

This morning my precious Green Bean got ahold of something great in my yard. It had a lot of rotten things in it, so I wanted to get it away from him. When I asked him to drop it, he would not and he is too big to fight with, so I went inside to get a trade. That also didn't work. I went back in for a leash and was able to retrieve the gross prize he had found. Time to head back for a refresh on manners for us. Why? Because this time it was rotten food, but it could be something really dangerous and you never want your loved one to get harmed.

Back to the drawing board for me and the Bean.

Teaching your dog to "drop it" is an important behavior and allows you to get that item away from your dog without a chase or fight.

Grooming Clients,Our drop off time for grooming is between 8 and 9 am.   This has been the same since last November.  We...
07/26/2024

Grooming Clients,

Our drop off time for grooming is between 8 and 9 am. This has been the same since last November. We do understand that our long -term clients that are not in very often may still remember the old drop off times. We do believe in Grace, the first time and depending on circumstances the 2nd time. However, if this is a struggle we need you to talk to us so we can schedule you differently to accommodate the time it takes to groom your pets.

Situations where we can offer more grace include elderly clients, elderly dogs, pets where we need to reduce the time in the building due to behavioral problems, etc. Situations that make it harder to give grace include multiple pets being groomed on the same day, large dogs with extensive drying times, any dog labeled as a biter, or hand-strips.

If you are running late, absolutely call us so we know and plan accordingly. Otherwise, we change our staffing to accommodate those that have shown up on time.

No Calls/No Shows. We understand this happens. We are real people; however, we call you and you confirm. So if after we spoke to you, you can't even call us we will track these appointments. If it is your second or third occurrence without a real cause, you will not be able to rebook your appointments with us without paying for the missed appointment.

We are sorry if you feel this is unfair. My staff deserves to have their time respected. I promise we don't force this on the first No Call/No Show. If you have a real reason, we certainly don't apply this rule. Obviously emergencies come up and I do waive this in an emergency.

Thank you for respecting all of us.

Kindest regards,
Katie

Tomorrow is Cat Day here.  If you are scheduled for Cat Day Grooming, remember drop off is between 8 and 9am.  No late c...
07/19/2024

Tomorrow is Cat Day here. If you are scheduled for Cat Day Grooming, remember drop off is between 8 and 9am. No late comers for Cat Day. If you are dropping off or picking up a dog during our peak drop off period, please respect the instructions you are given so that we do not unnecessarily stress the cats. We wish everyone a great Cat Day!

Also, remember we close at 1pm for all dog clients. Cat clients will have until 3pm.

Cinderella is letting you know that our next designated Cat Day will be July 20, 2024.  This will be open to current cli...
07/12/2024

Cinderella is letting you know that our next designated Cat Day will be July 20, 2024. This will be open to current clients only. We will not be accepting new clients for this Cat Day. If you would like to get on our schedule, please call 434.973.4437. Liz did do reach outs today to all of our 'regulars'. If you are a new client and your cat is in need, we recommend calling your veterinarian. Most of the local veterinarians will still perform basic cat grooming services to existing clients.

Just a reminder to all of our customers that yesterday the majority of the construction began on the Hydraulic Rd. Circl...
07/09/2024

Just a reminder to all of our customers that yesterday the majority of the construction began on the Hydraulic Rd. Circle. This means that there is a detour that encompasses one of the major intersections in Charlottesville. If you are coming to us from 250 or 29, be prepared for extended traffic times. Yesterday when leaving traffic was backed up from that intersection all the way back to Mcintre Park on 250. Traffic on 29 was a disaster. I am certain this is because everyone forgot that we were going to have to deal with the upcoming several weeks of detours. So just a reminder, if you're coming up 29, you may want to cross over to Georgetown road. If you're coming down 250, you may want to take the John Warner parkway. Even with using additional Roots around town, you should expect extended traffic times because everyone now has to take different routes around town. This means give yourself extra time. We will offer Grace when we can, but if you don't let us know that you're in traffic, your pets will be set up for boarding an additional evening and you will be charged. You absolutely need to call us and let us know that you are still coming. Further waiting 5 minutes and waiting 20 minutes is not the same. You absolutely need to be honest with my staff. Any abuse of this, will result in the termination of our services.

It's a maze out there. So make sure you've had your caffeine and you're prepared. Unlike the games in an arcade, there is no one chasing you. So give yourself time.

Let's all stay safe.

07/05/2024
Enjoy the fireworks tonight, but remember your pets may not.  Happy 4th of July
07/04/2024

Enjoy the fireworks tonight, but remember your pets may not. Happy 4th of July

07/04/2024

Just a reminder, we are closed today. We are here taking care of your pets, but no humans today. Have a safe holiday.

Trixie wants to remind all Daycare clients that there will be no daycare services Wed- Fri of this week.  We will see al...
07/02/2024

Trixie wants to remind all Daycare clients that there will be no daycare services Wed- Fri of this week. We will see all of you on Monday! This only applies to daycare due to our increased workload over the holiday!

06/27/2024

Hot dog! And cats. Here it is only 8:45am, and the temp outside, although says it’s 80F with the heat index is already over 90F!

No time of day today will be cool enough for our pets to spend anytime outside. Any time paws are spent on asphalt or concrete can burn pup paws very quickly.

So make those potty breaks quick fill up the water bowls (adding ice can be fun!), close the shades and turn on those fans. It’s time to move the furniture and play inside this weekend!




06/27/2024

Embark on exhilarating field trips and explore new environments with your well-behaved pup. We'll take you on a unique adventure each week, from hiking trails to bustling city streets and even a local brewery. Join us getting Out and about in the community, where you'll enhance your dog's skills, conquer challenges, and have an absolute blast!

Prerequisite: Canine 101. This class welcomes all participants, including those preparing for the Therapy Dog Test.

Ready to embark on this wonderful journey with your dog? To register, create an account using our scheduling software ProPet. Remember to have your vaccine information on hand, as your profile must be complete, including documentation for Rabies and DHPP, to access the classes.

Don't miss out on this fantastic opportunity! Reserve your spot by registering here: https://greendogsunleashed.propetware.com/

06/27/2024
What happens after the groom...Harry has a lap reserved for a while.
06/14/2024

What happens after the groom...Harry has a lap reserved for a while.

Rocco poses after stealing the toy.Playcare is daycare.
06/14/2024

Rocco poses after stealing the toy.

Playcare is daycare.

Grooming is better for Bud with toys.
06/14/2024

Grooming is better for Bud with toys.

Faith stole all the toys ... When the old dog outsmarts the young punks.
06/14/2024

Faith stole all the toys ... When the old dog outsmarts the young punks.

Is it boarding or cuddle time?
06/14/2024

Is it boarding or cuddle time?

I sincerely apologize for our slower than normal turn around time today, though was surprised at the lack of understandi...
06/12/2024

I sincerely apologize for our slower than normal turn around time today, though was surprised at the lack of understanding since it was because of my entire staff being seriously affected by the actions of our clients.

What happened? Well, two dogs came in with very strong perfume. It actually wasn' that abnormal. No one was impacted at check in and no other dogs were bothered. This is something that might make us not feel great or sneeze, but today was very different and after discussing with others our reaction was similar to having been pepper sprayed. We all struggled with breathing shortly after these pets were in the building and required Benadryl. The reaction was far from normal. We deskunk dogs and deal with smells all the time without any reaction like this. All of us felt this in our throats, some of us in our eyes. This required us to stop grooming and immediately increase air flow to abnormal rates. Some staff had to leave the building. Doors had to be opened to the outside, which changes how we function to ensure no pet can get loose. While I brushed the one dog, it felt like knives were stabbing my eyes and I couldn't stop coughing. We did get both dogs out of the building as fast as we could , but this wasn't just a minor inconvenience. This significantly impacted the safety and welfare of all of my staff. NO PETS APPEARED TO HAVE BEEN IMPACTED. All of us had to leave the building in shifts to ensure everyone's pets were safe, while relieving our symptoms.

This wasn't a minor event and it was an enormous disruption to our day. While staff members were having trouble, we also had to continue to ensure the safety of all animals in our care. As things started to resume to normal, we posted to let everyone know we were going slower. We worked as hard and as fast as possible today. This was by no means a normal event. I reached out to owners to try to identify the source of exposure. The one owner did report having had a reaction to her pet daily, but did not warn us there was a potential issue.

Again, I am sorry for our slower turn around time, but this was not a normal situation by any means today!

Kindest regards,
Katie

There will be no early outs today.  Unfortunately, we have two dogs so highly perfumed from home that my entire staff is...
06/11/2024

There will be no early outs today. Unfortunately, we have two dogs so highly perfumed from home that my entire staff is struggling. It will be a slow long day. We are all masked to protect us from whatever chemicals you applied at home. Please do not spray your dogs with perfume prior to arrival at Creatures.

My friend, Duffy, is reminding you that our normal Sunday hours for pickup and drop offs are from 9am to noon.  Please l...
06/09/2024

My friend, Duffy, is reminding you that our normal Sunday hours for pickup and drop offs are from 9am to noon. Please let us know if you will not be picking your pets up as scheduled.

Our phone number is (434) 973-4437.

ICYMI:  Jasper outdid himself on this fact.
06/02/2024

ICYMI: Jasper outdid himself on this fact.


Jasper sat down to help Daisy feel at home.  Daisy is precious.
06/02/2024

Jasper sat down to help Daisy feel at home. Daisy is precious.

Address

3036 Berkmar Drive
Charlottesville, VA
22901

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm
Saturday 8am - 1pm
Sunday 9am - 12pm

Telephone

+14349734437

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