02/16/2022
Good morning Cookies Clients! I just wanted to give everyone an update as to what we have been doing these last few months! As some of you know we added 2 new groomers to our team at the beginning of the year. So far we have had great feedback from the work they are producing! Keep up the great job Julie and Evie! 👏🏼👏🏼 Also we brought a new receptionist on board. I personally had to make a choice to continue to groom every day or clear my schedule and just answer the phone and respond to your messages because doing both was no longer an option. You all know grooming dogs everyday is why I started this crazy adventure to begin with and I was not ready to give that up! So if you call or text you will now reach Miss Lisa. She is still learning so please have some patience with her! Lastly I want everyone to be aware that as of March 1st we are having a price increase. This was not an easy decision to make. We held off as long as we could. We truly believe in using top of the line products and paying our groomers above average wages as they are our most valuable asset. The increase is as simple as we could make it $5 per service. We realize that this increase may put some of you over budget for grooming and I sincerely apologize. However in order to off set that cost we will have 10% discount for all active duty military, veterans, first responders and senior citizens- 65 and up. Please understand this choice was in no way up to your groomer. Please do not try and negotiate your price with them personally. They work very hard and it takes time and money to continue to bring the best possible experience for you and your furry friends! Please reach out if you have any questions or concerns! Thank you for your continued support! 🐾