10/27/2025
"Dr. Ballantyne has been an incredible support for both me and my dog, Jin. When we first came to Insight, Jin was well behaved, but hyper-fixated and fearful, especially of noises around our apartment. Lots of anxious barking :) Dr. Ballantyne took the time to truly understand our situation and guided us with patience, compassion, and expertise. Every appointment was as valuable for me as it was for Jin!
Finding the right medication was a journey, but Dr. Ballantyne never gave up and eventually found a solution that worked for us. Now, during stressful moments Jin is able to disconnect from her triggers and engage with me and our training cues instead. To me it's clear she feels better understood, is less frustrated, and is more trusting in my ability to lead her during stressful moments. Challenges still come up, but they are less intense, more predictable, and we now have the tools to work through them together.
Graduating from her care is bittersweet. I have trusted her completely and will truly miss working with her. I cannot recommend Dr. Ballantyne and the Insight team enough!"
Thank you to Jin's human for the amazing words and sharing Jin's story! Because of their dedication, Jin has graduated! 🎓
