Mallard Pointe Kennels

Mallard Pointe Kennels Boarding - Grooming - Daycare

Strong women, strong dogs, and a whole lot of heart! Celebrating the hardworking women who keep our kennel running with ...
03/08/2025

Strong women, strong dogs, and a whole lot of heart! Celebrating the hardworking women who keep our kennel running with care and dedication. Happy International Women’s Day!

Nothing says puppy love like Valentine’s Day cards from our adorable boarders!❤️🐶 Sending tail wags and wet-nose kisses ...
02/14/2025

Nothing says puppy love like Valentine’s Day cards from our adorable boarders!❤️🐶 Sending tail wags and wet-nose kisses to all our fur-ever friends! 🐾

MPK-ers, it’s Blair’s birthday today!If we’ve learned anything, from the hooman side of things in the last year, it is t...
02/12/2025

MPK-ers, it’s Blair’s birthday today!

If we’ve learned anything, from the hooman side of things in the last year, it is to never miss a celebration of another year around the sun!

Happiest of birthdays to my sis, my partner, my best friend, and who my dad says is his favorite daughter (there are only two of us 🙄)!

Love you sis, and the MPK world is lucky to have you!

Alright, MPK-ers! Let’s play CAPTION THIS!!! 📸 Caption this photo of Maple with her Lambchop stuffy! Can’t wait to see w...
01/29/2025

Alright, MPK-ers! Let’s play CAPTION THIS!!! 📸

Caption this photo of Maple with her Lambchop stuffy! Can’t wait to see what you come up with… 🐾🤭

MPK-ers, it’s a big day!Our sweet Grace has found her forever home! ❤️ She was so happy to hop in the truck with her par...
01/25/2025

MPK-ers, it’s a big day!

Our sweet Grace has found her forever home! ❤️ She was so happy to hop in the truck with her parents and new Pyrenees mix brother.

Lots of tears shed around the kennel because we’ve all fallen drastically in love with this gentle girl, but happy tears to her finally getting to be in a home with love, treats, companionship, camping, hiking, and a happy future. 🥹🐶😍

IT’S A SWISSY THING!Most of you know that I have a Greater Swiss Mountain Dog obsession, starting with my own two (well ...
01/24/2025

IT’S A SWISSY THING!

Most of you know that I have a Greater Swiss Mountain Dog obsession, starting with my own two (well Silo because she is perfect, but I’ve thought about trading out Alfie 🤣). Well, obsession other than my husband even though he is the reason my kids are at MPK today! 😆

Ok, so the pic of the trio is Man-ster, Silo (mine), and Alfie (mine). Just so happens that Manny is Alfie’s dad, and it also just so happens that Manny’s hooman family is who got me into the breed. Their first two made me fall in love. Forever indebted.

Ok, so met that family very early on into owning MPK…THEN I met the other two when their family started bringing them! Cash-ton and Hank-erman, both rescues!

THEN last week we had two more (I feel like they tend to do well in pairs, but then again don’t most dogs?!? 😆) come in and stay with us! Loved them, and hope to see them again!

We’ve had two solo Swissys come in in the last year as well. So yeah, when I picture my version of Heaven….all these kids are running to me! They aren’t a super common breed so the fact that we have multiples, and multiples at the same time is just fun to me.

Maybe this is something we’ll do, our MPK staff breed obsession!

01/22/2025

**UPDATE: Wanted to let everyone know that owner did call. We had a fabulous conversation. Apologies were made and accepted. This drives my point home though, person-to-person communication is key, understand that sometimes you need to cool your jets before a conversation!**

YOU guys are the reason we keep going. Blair and I know we shouldn’t let one bad apple get to us, but when an individual has so much hate in their heart…hard to ignore. Accusing someone of animal abuse, aggression, neglect, and whatever else she spew out there is VERY serious. Spreading exaggerated lies to cancel someone is VERY serious. And all over a toenail. We did all we could to resolve OUR mistake, and you all see that. Thank YOU all for having our backs!

Now watch this cute video of some of our senior kiddos!!! ❤️🐶🫶🏻😍 How much we love our forever pups.

**UPDATE: Wanted to let everyone know that owner did call. We had a fabulous conversation. Apologies were made and accep...
01/21/2025

**UPDATE: Wanted to let everyone know that owner did call. We had a fabulous conversation. Apologies were made and accepted. This drives my point home though, person-to-person communication is key, understand that sometimes you need to cool your jets before a conversation!**
Blair and I are very transparent with our business, we want everyone to feel safe bringing their dogs to us. This is a little much and I need to ask for a little maturity.
We had an incident yesterday where one of our groomers ACCIDENTALLY missed a note that a dog’s nails did not need to be trimmed. In cutting his nails (black lab, black nails) she nicked his quick. Y’all have you ever tried to cut your dog’s nails?!?!You hit the slightest part of the quick and it is going to bleed like a head wound. Have you ever cut your own quick? It bleeds! Are you going to lose a finger or die, no. It is a common mishap.
This customer, who didn’t pick up her dog where there was ZERO blood anywhere in our lobby or groom shop, called and screamed so loudly at one of our front desk managers, I could hear it standing a few feet away.
What we did IMMEDIATELY to resolve:
1: Apologized more than a handful of times
2: Paid for the vet visit
3: Refunded the grooming + tip (check in mail)
4: Had a long conversation with the groomer
I spoke with the customer briefly after she finished screaming at the front desk manager, asked HER to call me back after the vet visit…crickets. Called the phone number listed as the main number on the account, got her husband. We had a nice conversation and I told him to have HER call me when she was home from work…crickets. Then we get the scathing email, to which I quickly reply AND attached a video of the groomer doing her dog’s nails, where he sits better than a majority of dogs, and asked HER to reach out for further discussion. No reply to our email, no phone call to discuss. I wake up this morning to an email from the BBB that she has posted a review, so I call her AGAIN…crickets.
Y’all can read through everything we’ve been through in the last 24 hours due to a bloody nail. AND we take fault, there is no denial about the groomer making a MISTAKE in not reading the whole note! As a millennial, no one hates the phone more than me, but I’m mature enough to talk person to person when or if there is a situation that needs discussion. We expect the same respect in return.

This little cutie (the dog y’all, not me) is here to remind you….Today (12/31) open from 8-11am ONLY!Tomorrow (1/1) CLOS...
12/31/2024

This little cutie (the dog y’all, not me) is here to remind you….

Today (12/31) open from 8-11am ONLY!

Tomorrow (1/1) CLOSED all day!

Thursday (1/2) back to regular hours!

Have a fun and safe NYE, MPK-ers!

Last post for Christmas Day, some of sweet kiddos who stayed with us today! Some smiled, and others would have rather hi...
12/25/2024

Last post for Christmas Day, some of sweet kiddos who stayed with us today! Some smiled, and others would have rather hidden under a Christmas Tree! 🎄

(Don’t come at me if you don’t see your dog, it’s Christmas and we did the best we could!)

MERRY CHRISTMAS FROM YOUR MPK, CHRISTMAS DAY CREW!!!We have the best people around!!! Everyone was as genuinely happy as...
12/25/2024

MERRY CHRISTMAS FROM YOUR MPK, CHRISTMAS DAY CREW!!!

We have the best people around!!! Everyone was as genuinely happy as they look in this photo, and when you have to work on a holiday, that is pretty special!

I’ll post some of kiddos a little later on!

Miss Grace is here to tell you to remember….We are only open in the morning for drop-off and pick-up tomorrow from 8-11a...
12/24/2024

Miss Grace is here to tell you to remember….

We are only open in the morning for drop-off and pick-up tomorrow from 8-11am! Don’t miss this time slot.

Closed all day Christmas Day!

Back to regular hours on Thursday!

MPK-ers ~ We’ve had some last-minute holiday cancellations, so there are boarding openings on Christmas Eve & Christmas ...
12/16/2024

MPK-ers ~ We’ve had some last-minute holiday cancellations, so there are boarding openings on Christmas Eve & Christmas Day - as well as New Year’s Eve and New Year’s Day!!!🎄 Give us a call at 309.949.2563 if you’d like to get something booked. Please see the picture for our modified business hours around the holidays.

It may not be a bad idea to get the dog(s) out of the house when you have 37 of your favorite second-cousins over for dinner! 🍽️😉🎁 Just sayin’…

12/05/2024

🎶 Zoom zoom zoom zoom! My zoomies are forever!!!

Maple and Alfie got their first snow zoomies of the season!!! ❄️ ⛄️ 🐾

Hope everyone had a wonderful Thanksgiving! 🦃 Still have so many of our furry friends staying with us at MPK through the...
11/29/2024

Hope everyone had a wonderful Thanksgiving! 🦃 Still have so many of our furry friends staying with us at MPK through the rest of the holiday weekend. Keeping their bellies full and making sure they’re warm & cozy! 🐾

Hey MPK-ers,I hope everyone is gearing up for Thanksgiving and I’m wishing you safe travels to those heading out of town...
11/25/2024

Hey MPK-ers,

I hope everyone is gearing up for Thanksgiving and I’m wishing you safe travels to those heading out of town!

I wanted to hop on here and address my absence over the past few months (I know y’all have missed me 😆😆). First of all, it has ZERO to do with the kennel. I will always tell you how wonderful our staff is, and I can’t even begin to express how grateful Blair and I are to have them around. Between the staff and you guys, MPK is more than I could have ever dreamed of.

Okay, with that out of the way—

To keep it short and sweet, my husband and I have been thrown some of life’s curveballs. This current season for us is both time-consuming and requires quite a bit of travel.

I felt I owed it to you, our loyal clients, to explain why I’m not the one greeting you anymore at drop-off and pick-up. I promise I’m still getting updates from the staff and my sister when I can’t be around. You’ll still see me—just less frequently. Blair is still holding down the desk or the office unless Pieter and I require her presence!

Thank you for your continued love and loyalty to Mallard Pointe!

All my love, Julie

(Picture of Alfie…because how does he not catch your eye?! ❤️)

Address

2377 US Highway 6
Coal Valley, IL
61240

Opening Hours

Monday 8am - 11am
3pm - 6pm
Tuesday 8am - 11am
3pm - 6pm
Wednesday 8am - 11am
3pm - 6pm
Thursday 8am - 11am
3pm - 6pm
Friday 8am - 11am
3pm - 6pm
Saturday 8am - 11am
Sunday 4pm - 6pm

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