07/16/2025
Good morning everyone, let’s discuss pricing and schedules for a minute.
Daily rate:
🐶 Daycare $20 8hrs (roughly)
🐶 Boarding $30 billed by the calendar day, not overnight.
🐶Long term (military) $400-$500
These are lower than anyone who does what we do, yes, we know. This is by design. The bigger shock, we still go lower, work within budgets as much as possible, discount for long term, discount for our daycare crew, discount for teachers, discount for multiples, and many other things.
The point to our pricing is to give the community an affordable option. The goal is to keep families together, pups thriving, and human anxiety to a minimum knowing they are living their lives while you’re away.
There are often periods we don’t charge, randomly discount, or give payment options to split a higher bill. Again, community support, not a growing personal gain.
Payments are due within 1 week unless payment arrangements are discussed. We understand our community has a high percentage of military, and the need to make payments on paydays is something we try to work with. Again, COMMUNICATION.
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Safe Exchanges:
We recognize how much we do, and ask for little in return. The things we require are usually during drop off and pick up.
🐶 Do not arrive more than 5-10 minutes early without communication
🐶 Stay with/in your car. You do not know if someone is coming before you, a vehicle needs to come or go, the dogs you may see are friendly with your pet, and simply out of respect. If your dog is barking IN your car, what happens when you get out with them acting like tornadoes? Chaos. Your pup is bringing the chaos and effecting the safety of others
Do not come to the door. If you need to get out with your pet, please park at the road, not the drive. This allows for space.
🐶 Park in a way that allows others to enter and exit safely if you plan to stay awhile. Employees, family, and other parents, may need to do so.
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Schedules:
🐶 Communication. Communication. Communication. It is never too early to schedule. We already have around 40-50% capacity for the holidays, and it will only increase the closer we get.
🐶If you are scheduled and cancel on a holiday, or cancel daycare/boarding more than twice in a short period of time we will no longer be able to hold your place for future plans without upfront payment, and priority will be given to others. Exceptions made for cancellations more than 2 weeks away.
If cancellation is made within 2 weeks there will be a nonrefundable 20% charge.
If cancellations are within 72 hours, refunds will be made on a case by case basis.
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Now let’s talk about access, business hours, and drop off/pick up
EVERYONE has access to me personally. I prefer you text me vs call, but if you need a phone call please understand I’m not able to drop everything and answer, but I will get back to you. Usually with a quick message to make sure all is well and schedule a time with you within 1-2 hours if it’s not an emergency. (I am even more socially awkward on the phone. You’ve been warned)
You are welcome to text me any time you need, but please understand I will respond in the same manner. I am not superwoman, a robot, or supplementing with medication that would keep me awake on a 24 hour cycle. I am a mother, a partner, and an individual, not just the boss and caregiver. Several people have taken that we are a home based business to mean I have one identity, and make demands as such. As much as we appreciate you here, this is disrespectful and unfortunately we will have to decline future services if it continues.
Hours:
This is the part that may effect everyone the most. After a lot of thought into hours and accessibility, we have determined this is needed.
Monday-Thursday daycare 0600-0900 drop off/pick up
1500-1730 drop off/pick up.
All daycare to be picked up by 1800, or they will be transitioned to boarding. Exceptions made on a case by case basis.
Friday daycare
By appointment only.
We do not do weekend daycare. Occasionally we will make exceptions, but we have never had weekend daycare, and do not plan to in the future.
Boarding:
1100-1400
1700-1900
If you require a different time, please be sure to let us know as soon as possible.
Weekends:
Saturday 0600-1200
1600-1900
Sunday by appointment only.
Every other Thursday is grooming day with the impressive mobile groomer we have partnered with to ensure everyone has their turn. Posh Pups Texas has blown me away with their experience and pricing. If you need to get on that schedule still, let me know. Since Natasha with Gingerly Groomed moved to focus on growth and family, and I have downsized in vehicle while I heal, we have been on the look out for a mobile groomer to meet everyone’s needs. Posh Pups has exceeded every expectation and we are excited to have her with the team. Pricing remains the same as Gingerly Groomed roughly. Payments are still the handled the same way. If you’d like an individual invoice please let me know.
We are still always willing to discuss all things, but we are enforcing some much needed boundaries, as there has been a run on people thinking this is a 24/7 service.
And one final note:
🌈 We are a q***r supporting space as many of you already know this about our family. We are not the typical Texas residents, and often get mistaken for people who excuse bigotry, hatred, and division based solely on looks. This is not the case. We welcome everyone that is able to accept ALL people. If you find yourself unable to extend the same respect, we are not for you and will happily refund any upcoming scheduling.
We are a family of immigrants, with a q***r child, that prioritizes safety for all humans and animals. There will be no hesitation in firing a parent for verbal or physical disrespect toward our child or anyone else. Our priority is for every person to feel comfortable and safe being their authentic self here, but that does not include those who feel comfortable in harming others. You are not welcome here. Period.
Yes, this is very long. I’m long winded and socially awkward, that’s why I work with dogs that can’t judge me 😉
Thanks for reading, and we look forward to continued growth together.
-Casey
