05/17/2024
Our cat spay/neuter wait list is now open. You will still experience a wait, but we hope to keep it to a month or less.
There are some important instructions we would like to make you aware of.
#1 - we make the majority of our return/appointment calls from our personal landline and cell phones. This is necessary because we are not physically at the clinic every day. Over the past 2 months, we have made over 150 calls, left messages, and received no responses. We know you may not answer your phone if you don't recognize the number, but we always leave a message. If we make 2 calls and there is no response within 2 weeks, we archive your request and move on.
#2. If you change your phone number after you get on the wait list, please let us know.
#3 If your phone does not accept messages or your voicemail is full, we can not reach you.
This is a lengthy post, but please know that we want to serve you and your animals, and nothing is more frustrating for us than trying to reach out to you and not receiving a reply. Probably how you feel when you don't hear from us, and it is because of one of the issues noted above.