06/21/2022
Hello everyone! Summer has arrived and our clinic is as busy as ever. Our schedule is currently booked out about two weeks for urgent care, four weeks for routine appointments, and six weeks for surgery. Our commitment is to our current clients whom we value so much. Because of the long wait times to get in for an appointment, we need everyone to please be proactive in your pets care. Please call at least a month in advance of when you need to come in for a general exam, vaccines or a nail trim, etc. If your pet needs a surgery scheduled please call at least six to eight weeks in advance. We do reserve four emergency spaces in our schedule each day for sick pets who need to be seen immediately, but those typically are filled by 10am. If your pet is sick, we advise that you do not wait several days before calling and also please call immediately in the morning instead of waiting until afternoon to try to get squeezed in to the schedule. We have been trying our best to keep up with demand by hiring new staff, scheduling extra squeeze in appointments every day, and offering appointments to current clients only. We understand that you may be frustrated, but we need your help and being proactive in your pets care will help everyone involved. We also appreciate 24 hour advance notice when you need a prescription refilled. Our phone lines have been jammed lately, so if you call and do not get an answer please keep trying. We are simply on the line with another concerned pet owner trying to help them. If you are on our waiting list to become a new client, please know that we are doing our best and will be calling you as soon as any availability opens up. Realistically speaking that will likely be this fall or winter. We greatly appreciate your patience. We are a small clinic with a small support staff, but we love it that way because that’s why we know all of our clients and patients so well. Have patience please, and remember to plan ahead! Happy summer everyone, and keep those pets cool!