12/17/2025
CAUTION: LONG POST ALERT BUT PLEASE READ AS WE HAVE SOME IMPORTANT INFORMATION FOR YOU!!!
Hi clients and friends of BBVC! In case you haven't heard, in the last month we have added TWO exciting new features to make yours and our lives easier!
First, we have a new client pharmacy called Blue Rabbit which we are using to facilitate online prescription refills. Prices on Blue Rabbit should closely match Chewy and other online pharmacies and will more smoothly integrate with our medical record system which will make filling online prescriptions so much easier and save our doctors' time! https://bbvc.bluerabbitrx.com/
Second, we have gone live with PetDesk, a client communication platform. https://petdesk.com/download-app-for-pet-health/
This means several things:
1. You can download the PetDesk App and have instant access to your pet's vaccine records, your upcoming appointments, and your in-house medication refills. You should have gotten an activation email through our system- if you did not receive this, you may need to call us with your active email.
2. WE OFFICIALLY HAVE TEXTING!!!! You can text us at our main hospital line (970)247-4701 and we can text you back. And you can even send us pictures this way! But PLEASE, do not use this service if you need an immediate response or you think your pet is experiencing an emergency. Calling our hospital is still the best way to get ahold of us. Similarly, texting will only work during our regular office hours.
3. We are now sending out confirmation emails and texts and you can confirm your appointments online. This means less bothersome phone calls demanding your reply!
NOTE: We are not allowing online booking of appointments. Depending on your pet, what's going on, and our already busy schedule, allowing you to use the appointment booking features just opens up more doors to problems. So for appointment scheduling, please continue to give us a call.
Also, we are all still learning this system so please be patient with us as we learn how to best utilize these new platforms for everyone's benefit!
Ready to get your free pet app right now? Store everything in one place. Keep your pets healthy. Never miss an appointment with easy booking.