06/15/2026
📢 **IMPORTANT GROOMING POLICY UPDATE** 📢
Effective immediately, the following policies are in place for all grooming appointments:
🐾 **Deposits & New Clients**
A **non-refundable deposit** will be required to secure all new client appointments.
If I previously groomed your cat at a salon or shop location, but it has been **more than one year** since your cat's last groom with me, you will also be required to pay a non-refundable deposit to reserve your appointment. Due to the amount of time that has passed, these appointments will be treated as new client bookings for scheduling purposes.
The deposit will be applied toward the cost of your grooming service.
🐾 **Scheduling**
Appointments will no longer be booked through Facebook Messenger.
Initial inquiries are welcome through Messenger, but once we move forward with scheduling, communication will take place by phone or text. Ongoing appointment discussions will no longer be handled through Messenger or email.
Unfortunately, Facebook notifications are not always reliable, and messages are sometimes missed or delayed. By the time I see a response, that appointment slot may already be filled. Please understand that I am not always on Facebook and do not see messages immediately.
🐾 **Response Times**
I do **not** answer messages, phone calls, texts, or emails while actively grooming or while traveling between appointments. My focus during those times is on the safety and comfort of the cats in my care.
Additionally, my phone is set to **Do Not Disturb from 7:30 PM until 8:00 AM.** Any texts, inquiries, voicemails, emails, or messages received during those hours will not alert me and may not be seen until the following day. I appreciate your patience and understanding.
🐾 **Pricing**
My grooming prices are **non-negotiable**.
Gas is expensive. Grooming products are expensive. Equipment maintenance is expensive. Professional tools are expensive. I have spent years investing in my trade, continuing my education, and refining my skills to provide the highest quality care possible.
In fact, I have not significantly raised my prices since COVID.
I provide a professional grooming service in the comfort of your home, helping to alleviate stress for both you and your cat. If an in-home groom is not the right fit for your budget or schedule, I completely understand, but please do not ask me to lower my prices or become aggressive if a mutually agreeable appointment time cannot be found.
🐾 **Creating a Calm Environment**
Please schedule your appointment for a time when the home will be as calm and quiet as possible.
Summer means children are home, spouses may be working remotely, and households are often busier than usual. Cats are incredibly sensitive to their surroundings and the emotions of those around them. Loud noises, chaos, tension, or stressed family members can make grooming more difficult and create a negative experience for your cat.
A calm environment helps ensure a safer, more comfortable, and less stressful groom.
Please also keep dogs contained and as quiet as possible during the grooming appointment. Even well-behaved dogs can be a distraction and source of stress for some cats while they are being groomed. Keeping dogs separated allows me to focus entirely on your cat and helps create the best possible grooming experience.
🐾 **Payment**
Payment is due at the time of service.
Accepted forms of payment:
✔ Cash
✔ Venmo
✔ Credit/Debit Card
❌ No checks accepted.
Electronic payments will incur a **$3 processing fee**, which is often substantially less than the percentage-based processing fees charged elsewhere.
🐾 **What's Included**
All grooming services are performed in the convenience of your home. All I need is:
✔ A bathroom
✔ Towels
Every full groom includes:
• Bath (price remains the same with or without a bath)
• Nail trim ("disabling the murder mittens")
• Ear cleaning if visibly needed
• Sanitary trim
• Blow drying
• Lots of patience, snuggles, reassurance, and love from me throughout the groom ❤️
✂️ **Lion cuts are available at an additional cost**, as they require specialized clipper work and additional grooming time.
💆♀️ For a limited time, all grooms also include a complimentary Reiki session to help encourage relaxation and reduce stress.
Thank you for your understanding and support. My goal has always been to provide a calm, stress-free grooming experience while treating every cat as if they were my own.
Every cat deserves to feel clean, comfortable, loved, and just a little bit spoiled. ❤️🐾
**— Perfectly Posh Grooming** ✂️🐱