![Dear owners of our furry friends, with the new year we want to remind you of some of our policies! First, we would like ...](https://img4.voofla.com/931/032/630917879310323.jpg)
01/27/2025
Dear owners of our furry friends, with the new year we want to remind you of some of our policies!
First, we would like to thank everyone for your support and trusting us with your fur babies. We really do appreciate all of you! 🩵🐾
Appointment times ⬇️
If your appointment is scheduled for 8am drop off will be allowed from 7:45am to 8am. After 8:10 the appointment will be cancelled and an invoice will be sent. If your appointment is scheduled for 1pm, drop off will be allowed from 12:45 to 1pm. After 1:10, the appointment will be cancelled and an invoice will be sent. All dogs with a 1pm appointment must be picked up before 4pm as we will be closed. We also send reminders the day before to help you remember!
Not accepting new clients ⬇️
We are fully booked out and not accepting new clients at this time. If you have not had an appointment within the last year, you are considered a new client. UNLESS it’s for an appointment on a bath special day. In the future, this may change as we may start looking for an additional groomer and/or bather.
Updated vaccine records ⬇️
We will continue to require vaccination records to keep on file, and their records must be up to date for us to groom your pups. We will not allow your pup to be left under our care without proper paper work.
State law requires all dogs be vaccinated and we have a copy of proof on file. Please be courteous as your pet's records are not our responsibility, but are required for our services. In order for us to stay open and continue to service your pups please make sure to keep up with your fur baby's records. We will send a reminder text if your pup is expired or we need an updated copy prior to your next appointment if needed.
Ways to contact us ⬇️
It has come to our attention that many of you have not been able to contact us. As a reminder, we like to keep our work and personal lives separate to better accommodate you and your pups. To prevent this from happening again, please make sure you’re contacting us during business hours. You can reach us through our page and by calling or texting us at 515-574-9986. We try to respond as we receive messages, but texting is still the fastest way to reach us!
Thank you again for choosing Britt’s Spaw🐾