07/27/2026
🐾 Important Update Regarding Salon Policies🐾
Dear valued clients,
I love pampering your pets and appreciate the trust you place in me.
With a 1 to 1 experience, my schedule is designed to give each pet the dedicated, stress-free attention and time they deserve.
Over the past year, we’ve experienced an increasing number of severe late arrivals and no-shows. While I've always tried to be as understanding and flexible as possible, these situations have impacted my ability to serve everyone smoothly. To ensure we can continue providing timely, high-quality care for all my furry clients, I am introducing updated policies effective moving forward.
I also want to remind everyone that I do send out reminder calls and texts when I have the chance, and these will be planned to go out regularly as we transition into these new guidelines.
Policies below:
🕒 Late / Tardiness
Up to 15 minutes late: A $1 per minute grace period fee will be added to your groom.
Over 30 minutes late: Your appointment will need to be canceled and rescheduled.
📅 Cancellations
We completely understand that unexpected things come up! We kindly ask for at least 48 hours' notice for any changes.
Cancellations made with under 24 hours' notice will incur a $15 rescheduling fee.
🚫 No-Shows
New Clients: A no-call, no-show will result in the inability to schedule future appointments with us.
Current Clients: A no-call, no-show will require a $15 rescheduling fee plus a $40 deposit toward your next appointment.
I truly appreciate your understanding, cooperation, and ongoing support as I implement these changes to keep things running efficiently. If you have any questions, please feel free to reach out.
