08/11/2023
For those who haven't seen yet:
Texas service dog laws are updating!
The new laws will go into effect in September 1st.
The penalties of the misdemeanor for misrepresenting a service dog will be increased to a fine from $300 to $1000 and 30 hours of community service to a nonprofit or government agency service people with disabilities!
Why am I excited about this?
Well, thanks to:
1) the lack of education,
2) scam sites that sell service dog IDs and "registers service dogs" which has absolutely no legal standing (I know someone was actually able to register and get an ID for a jar of Nutella from one of those websites), and
3) people who brings their untrained dogs to non pet friendly places, claiming they're service dogs with one of those IDs;
Many people with disabilities and their trained service dogs have been wrongfully discriminated against and denied entry to many places that they have the legal rights to be in.
I myself have had to educate many places, especially restaurants, on the laws pertaining to service dogs:
1) You cannot request to see an ID or papers.
2) You can only ask the 2 questions: Is the dog a service dog that's required because of a disability? And what work or task is the dog trained to perform? (For the millionth time, the dog's presence providing comfort and emotional support does NOT count.)
3) If the dog is out of control, and the handler does not take effective actions to control it, or if it's not housebroken, you CAN and PLEASE DO kick them out, so that they don't disrupt or harm an actual service dog team (true horror events that happen more often than it should; multiple of my friends' and clients' service dogs have been attacked by untrained dogs in non pet friendly places).
I once was told by a restaurant "the last 'service dog' had an ID and it barked the whole entire dinner they were here. That's why we don't want to let your service dog in without an ID." Fortunately they finally listened, read the laws, saw how well Dexter was behaving, seated us, and thanked me when we were leaving.
Of course, how the laws will be enforced is yet to be seen.
Once, I went to a local restaurant where the manager refused to look at the laws and kicked us out for not having an ID, even though they didn't even see my service dog tucked under the table at first. I called the police non-emergency line, only to receive a call back from the dispatch officer telling me he's not coming because he's a veteran who uses a service dog, IDs are definitely required, and I shouldn't believe what the GOVERNMENT WEBSITE says because it's online š¤¦āāļø I had to leave. I did later ask a recently retired police officer what to do, and he instructed me to call the sheriff to educate the officer, and informed me to call the dispatch line again next time because an officer should at least come document the case. It is also a misdemeanor to wrongly discriminate and deny a service dog under Texas state law.
Wanting to prevent this happening to other service dog handlers, I then reported the incident to the Department of Justice. The response I received was disheartening. They receive too many complaints like this and although they're not discrediting my case, they regretfully couldn't take every case and so cannot do anything unless others reported the restaurant as well. They provided me with a list of local legal aids, who then informed me that although I qualified for financial help, they also regretfully could not take every case.
That is why our missions at Dogs Got Souls include raising awareness and educating as many people as we can.
Thank you for reading this post. I have a favor to ask. If you notice a dog displaying inappropriate behaviors in a non pet friendly place and the handler doesn't try to keep the dog under control (such as barking at people, licking groceries that other customers might buy, riding in a grocery cart where customers put their food, or sitting on a chair at a table inside restaurants which are against FDA Food Code for obvious reasons), please inform the authorities to take actions! š
If enough people voice their concerns for places to educate themselves on the law, and what is appropriate, I believe things will change. Not only will this make the lives of people who truly needs their trained service dog for their disabilities much easier, you'll also have the peace of mind that you're not buying something or eating somewhere that's unsanitary. Let's keep each other safe.
Here is the link to the Texas governor's website pertaining to Texas service dog laws:
https://gov.texas.gov/organization/disabilities/assistance_animals
- Sincerely, a service dog handler/trainer who is sick and tired of being told "the last dog had an ID," being discriminated against, being barked/lunged at by another pet dog, and hearing horror stories of how a service dog got attacked by a fake service dog.
Picture of Dexter tucked under the chair while we were waiting at a clinic. A service dog should be out of the way as much as possible, so this behavior is a must for all service dogs to learn.