07/22/2024
Toxin Ingestion? Why do we ask you to call the Pet Poison Helpline?
If your pet ingests a toxic substance, chemical, or food, our Frontier Vet Urgent Care team may ask you to call the Pet Poison Helpline. This service, available round the clock, every day of the year, provides veterinary toxicology guidance and support. We often get asked why we have them call. We want you to know that our intention in recommending the helpline is to provide the fastest and most accurate treatment for your pet.
1. The Pet Poison Helpline is staffed by veterinary toxicologists. While our team is skilled in emergency medicine, we don't have a dedicated toxin specialist on staff. The Pet Poison Helpline provides specialized knowledge, and it is the fastest way to receive expert, individualized guidance on your pet's care.
2. Rapid and expert triage for your pet's case before you leave home. In some cases, your pet's ingestion may not be harmful. However, toxicities depend on many variables, including pet weight, consumed amount, brand, or active ingredient. By first calling the Pet Poison Helpline, your pet's case will be triaged to determine if medical attention is needed, potentially saving you an unnecessary trip and the time and cost of visiting us.
3. Calling the Pet Poison Helpline may be more cost-effective. We are sensitive to our client's financial and emotional needs. While the Pet Poison Helpline does charge a fee, if the toxicologist decides that your pet does not need veterinary attention, you will save the cost of $165, a visit at Frontier Veterinary Urgent Care.
4. Faster answers about your pet's case. Sometimes we have limited staff handling multiple cases that need varying levels of care. To provide every patient in our hospital with the best possible care, our veterinarians are not available to research toxicology cases, which can be complex and multifaceted. Simply determining what brand types and amounts of a given food, medication, household item, or plant are toxic or not can take a veterinarian a great deal of time. The Pet Poison Helpline specialists have access to references, databases, and their own clinical expertise, leading to a faster, more detailed response.
5. Expert treatment plan advice for your pet. If necessary, the Pet Poison Helpline veterinarians will make follow-up calls directly to your pet's veterinarians at Frontier Vet Urgent Care or your regular veterinarian to provide specific treatment recommendations and advice. This expedites your pet's care by providing expert insight and a wealth of information and eliminating time-consuming research.
Your pet's care is our priority. When clients contact the Pet Poison Helpline, it ensures prompt and accurate treatment for all our patients. This minimizes negative outcomes and unwanted complications.
If you know or suspect your pet has been exposed to a toxin, call the Pet Poison Helpline at (855) 764-7661. For all other emergencies, please contact Frontier Vet Urgent Care at 262-226-2055.