Masters Touch Pet Grooming, LLC

08/23/2024

Wow, what a transformation. Everyone meet Bogie! He’s a Brussels Griffon puppy. He’s the sweetest little boy. He was such a good boy and took his grooming session today like a champ, although we both quickly learned he was not a fan of the blow dryer. He still stole our hearts today! I love what I do. 😍

This is an update to let you guys know that I am now booked until September 19th. My last two days in the salon are next Tuesday & Wednesday.

08/22/2024

Isn’t Tula just the cutest thing ever? 🥹💗

This is your reminder that I’m only in the shop for 3 more days! Make sure you snag an appointment if you need it, if not you’ll have to wait 3 more weeks! Please see my previous post for the remainder of my appointments.

08/20/2024

I still have openings this week! 🫧🐶✂️

08/13/2024

UPDATE: I am officially booked until September 18th

Good evening everyone!

As of Saturday, we are 2 weeks away from our wedding!! 💍 This is your reminder that I will be out of the salon from August 28th- September 18th.

Below I am going to post the remainder of my availability up until I leave. As always, please claim the day and time your would like, along with your pets name. If you are new here, please message us!

07/25/2024

Don’t forget that today is the last day! Winner will be announced tomorrow night!

07/18/2024

🎉 **Free Raffle Alert!** 🎉

Hey everyone! 🌟 We're excited to announce a raffle for a FREE GROOM up for grabs! 🎁

**How to Enter:**
1. **Like** this post
2. **Share** this post
3. **Tag** 3 friends in the comments below

Complete all 3 to get up to 3 entires!

**BONUS ENTRIES:**
1. **Leave a review on our business page
2. **Leave us a review on Google

5 extra entires each! Get up to 10 extra entries.

**Deadline:**
Entries close on [July 24th]. Winner will be announced on [July 26th].

Don't miss out on this fantastic opportunity! Enter now and good luck to everyone! 🐾✨

07/05/2024

Hello everyone. I don’t typically take to social media for incidents like this, but due to the fact of continuous exposure i would like to address the situation with the facts of the event. On June 21st I groomed a yorkie named Lilly. Upon her arrive at drop off, we were discussing the grooming details she just kept stating - “short” I kept asking more detailed questions and she kept stating- “short”, her exact words were “take her all the way down”. When asking about the length of the head, she also stated-“short” but later stated after the dog had been groomed that she claimed to say she wanted “a yorkie cut” which she never stated when discussing the haircut. I also had another client in my business at the time of her drop off. I reached out to verify with just in case I misheard and they verified the same thing with me. The dog also would have needed the short hair cut due to its coat not being properly maintained. The dog had matting in the legs, armpits, stomach and on certain areas of her face. Due to this, the only option was to shave which is also what the owner had requested. When she picked up she had no issues or complaints and was happy and satisfied. She later called me upset, angry and aggressive about her displeasure. I offered her a full refund, the option to bring her back in to fix the groom or a free groom to resolve her displeasure. She stated, “uh no, absolutely not, we will not be back” so instead of trying to resolve and make it right, her intentions were just to slander. She continued to belittle and complain to me just repeating the same things. After several minutes I did stand my ground and say there is nothing I can do for her at this time and that I was done with this conversation, she said she was also done with the conversation and before I could say anything she hung up on me. I am a business owner and professional but I am also human and don’t have to take that kind of treatment after offering every reasonable solution. Later that day she posted on her social media bad mouthing me and my business. I ignored it. There was one photo where there was a patch of hair missing. I looked the dog over before it left and that was not the case. If it was I am truly embarrassed for sending her out looking the way she claimed to look. I may have not noticed and if so I apologize it happens as dogs are not people and they don’t sit still or always cooperate. I ignored her social media slander and just let her vent. Two weeks after her groom she posted and “update” that she took the dog to the vet and they said it had razor burn due to the hair cut. She posted that on social media and continued to slander my business. Razor burn does occur in dogs and is common. Razor burns only last a few days unless a dog has a preexisting skin condition. So if the dog does truly have razor burn it’s not from the hair cut it is due to a preexisting skin condition or it would have already resolved, as razor burn only last a few days. It is also possible that there was some redness & irritation due to the matting. When dogs coats are matted harshly to the skin it restricts airflow and causes the skin to become irritated and unable to breathe when the matting is removed redness and bruising can occur, which I’m sure her vet was not aware of during the pets diagnosis and I’m sure I was also slandered in the vets office, persuading the vet to diagnose as razor burn without knowing the full extent of the dogs coat condition before the groom. I tried to resolve the issue with her but it seems she is more focused on posting complaints on social media. She has not called me back or reached to me personally since she hung up on me. I feel I am not in the wrong. She has continually slandered me on Facebook, so at this time I am removing myself from this situation I feel I have done all I can do. Again, I do apologize for bringing this to social media, but after continuous mentions of the event on the clients social media I wanted to address the facts of the situation. I hope everyone has a great holiday weekend! ❤️🤍💙

07/03/2024

As promised, here is next weeks availability.

If you are new here, please message us first. Please claim the day & time you would like in the comments along with your pets name & breed.

Booked!

07/03/2024

Good morning everyone, sorry I haven’t posted availability for a while. I was out the week before last for back injections and I have been playing catch up trying to get everyone who had to be rescheduled put back on the books. I’m officially caught up and have openings for next week. I will be posting those soon. Today is my last day in the shop until next Tuesday. I’m going to be taking some time off to get some last minute wedding planning done before Brandyn and I get married at the end of August. Speaking of which, that is about 8 weeks away. I am going to post when I will be out of the shop below.

July 4th-July 8th
July 18th-July 22nd
August 23rd-August 26th
August 29th-September 18th

Please keep this in mind when scheduling and booking. ☺️

Everyone have a fun & safe 4th of July weekend! 🎆🎇

06/24/2024

We have Merch!! Make sure to check him out for all your custom needs!

06/09/2024

Happy Sunday everyone! ☀️

Here is this weeks openings! If you are new here, please send us a message first! Please claim the day, and time you would like in the comments along with your pets name.

Thursday, June 13th
12pm
3pm
5pm

05/31/2024

Happy Friday! Here’s next weeks availablity. If you are new here please send us a message first. If not please claim the day & time along with your dogs name.

Wednesday, June 5th
3pm

Friday, June 7th
10am
3pm

05/24/2024

Happy Friday!

Here’s next week’s availability! As always claim in the comments with the day & time you want as well as your pets name.

Friday, May 31st
9am

05/17/2024

Happy Friyay!

Here’s next week’s availability! If you are new here please send us a message first! Please claim the time and day you want and comment your pets name & breed!

Wednesday, May 22nd
4pm

Thursday, May 23rd
3pm
4pm

Friday, May 24th
9am
2pm
3pm

05/09/2024

Good evening! I’m booked for the remainder of the week. Here is next week’s availability. If you are new here please send us a a message first. As usual, please claim the day and time in the comments along with your pets name!

FULL

05/07/2024

Hey pet lovers! 🐾 Are you a local pet store, veterinarian, or another pet-related business in the Hamilton area? I'm the proud owner of Masters Touch Pet Grooming and I'm looking to collaborate with like-minded folks! 🐶🐱 If you're interested in teaming up to provide the best care for our furry friends, let's chat! Drop me a message or tag your favorite pet businesses below. Let's make tails wag together! Please feel free to share! 🐾💖

05/05/2024

Only 5 days left to vote Masters Touch Pet Grooming, LLC best of butler county! If you’d like to see us win or make it into the top 3 make sure to vote everyday! Your support means the world to us. 😊🐾

It’s almost time to vote in the Best of Butler County contest.

05/05/2024

Happy Sunday! Here’s this weeks availability!

As usual, claim in the comments with the date & time you would like along with your pets name.

If you are new here, please send us a message first, once you have spoken with us you can then claim your spot!

Booked!

05/02/2024

YOU GUYS!!!

Exciting news……

WE HAVE A POS SYSTEM again, which means no more manual card entries!

So excited about this!! It’s been a long time coming!

We accept Credit & Debit, Visa, Mastercard, Discover, American Express & More!! 💳💸

05/01/2024

We had a lot of new faces today! Let’s welcome them!

First, we have Mr. Koda the Mini Aussie pup! He was very timid at first, but we bonded over some bubbles and before you know it, we became best friends. 🐾

Next, we had Mr. Serious Black the terrier mix. He’s a reoccurring client with me. I see him about every 6 weeks. Fun fact, him and I use to be neighbors. I sure do miss seeing his little self everyday. 🐾

Then, Mr. Arlo, the Chinese Crested. Today was his first time with me. I wasn’t too sure how him and I were going to bond but we got along great and he can see again so that’s always a plus! 🐾

Next, Mr. Murphy, the Soft Coated Wheaten came to visit. He was also a new face today. He was a very sweet boy, but man was he dramatic for his nails. I’m pretty sure high street heard him screaming this afternoon! 🐾

One of my regulars, Linus the Shih Tzu. Linus has a tumor above his eye this makes him a little different but we still love him, plus he’s the best good boy! 🐾

Then, a new face and unique name Ms. Rychetous the schnauzer mix came to visit today. She was my first of two females I had today! Lots of boy dogs. She was timid at first but when she walked out the door today, she felt brand new!🐾

Another normal, and my second and last female I had for today. Ms. Sugar the Maltese. She is the sweetest and always loves to come in the salon for her 6 week spaw routine. 🐾

Then, a newbie Mr. Remi. He’s a Havapoo. My man was a ball of fluff when he came in. He lost about 10 pounds by time we finished. Also, his ears look extremely uneven, but I promise they aren’t, he’s just holding them weird. He was a curious little man and wanted to explore! 🐾

Lastly, another new fella, Mr. Milo. The Goldendoodle. Man was he full of energy when he came in today. I don’t think any of my clients have ever been so excited to see me. Unfortunately, we had to give him a fresh start he was pretty tangled. But by time we were done he was feeling like 100 bucks! 🐾

04/29/2024

Voting is still open! It would mean so much to us if you could vote us as “best pet groomer” under professional services! Thanks so much!

It’s almost time to vote in the Best of Butler County contest.

04/26/2024

Happy Friday! Here’s next week’s availablilty!

If you are new here, please send us a message! If not please claim the date and time you would like in the comments along with your dogs name and breed!

Tuesday, April 30th
Full

Wednesday, May 1st
Full

Thursday, May 2nd
Full

Friday, May 3rd
Full

04/23/2024

I still have openings!!

04/22/2024

Today I woke up and seen that my business was nominated for best of butler county. You can vote for me once per day, my category is under professional services, best dog groomer. 🐾💗

It’s almost time to vote in the Best of Butler County contest.

04/22/2024

Happy Sunday! ☀️

Here are my openings this week! Please claim in the comments! If you are new here, please send us a message first!

Tuesday, April 23rd
Full

Wednesday, April 24th
Full

Thursday, April 25th
Full

Friday, April 26th
Full

04/08/2024

Keep those babies safe today!
🌕🌖🌗🌘🌞🌑🌒🌓🌔🌕

04/06/2024

Happy Saturday! ☀️

Here’s next weeks openings! Claim in the comments per usual! If you are new here, please send us a message first!

Tuesday, April 9th
Full

Wednesday, April 10th
Full

Thursday, April 11th
Full

Friday, April 12th
Full

04/04/2024

Wanna know the hardest part about my job?

It’s not when I have a cranky client, or all the wear & tear I put on my body. It’s not when a dog bites me, or when I get peed or pooped on, or the a**l glands.. it’s not all the stress, bills or overhead or running a small business by myself.

It’s when I have to say goodbye…

The best good boy Mr. Salem went over the rainbow bridge this afternoon. 🌈💔🐾

Our condolences to Amelia Ramona & her family in their time of grief. Salem definitely lit up the room when he walked in. He will be missed deeply.

04/03/2024

Never throw away those old towels. Between Lauren & I we probably go through 20-30 towels DAILY!

We are always so grateful and accepting of any and all towel donations! Anything helps, even if it’s just a few. 🫶🏼🐾💗

04/02/2024

Masters Touch Pet Grooming will be closed today due to severe weather and tornado warnings. Everyone please be safe. Keep those pets inside! If your pet is scared of storms here are some tips to help! We will be open during normal business hours tomorrow! 🐾☺️