Penny and the Pets Secret Spot

Penny and the Pets Secret Spot Dog and cat grooming services in Irmo, SC
(19)

Permanently closed.
09/20/2023

It’s official! I’m joining the team at Fur on the Mountain in Christiansburg, VA! I’ll be moving in a couple of weeks and shutting down my business here in Irmo, SC. Thank you for allowing me to take care of your pets these past few years! I’ll miss everyone!

08/30/2023

Hi everyone, the MoeGo messaging number
(940) 251-3383
is no longer valid. You can reach me at
(843) 534-8531

Send a message to learn more

Hi friends of Penny and the Pets! You may or may not have heard by now but I was involved in an accident on Friday July ...
07/15/2023

Hi friends of Penny and the Pets!

You may or may not have heard by now but I was involved in an accident on Friday July 7.

My mobile unit is in the process of being evaluated for repair or replacement so this puts a kink in my mobile grooming business as it was.

I appreciate the continued support and well wishes during this rough patch! You all are some of the best people! 💕

I would love to continue to serve my clients at your home or in my groom room at my home. I am partnering with an amazing team at Zoomin Groomin to take care of the pets that prefer mobile appointments. Their fees are a bit higher but I can pick up most of my mobile grooming clients without missing a beat. I’ll be in touch to coordinate and discuss options to keep your pets looking and feeling their best. Please reach out with any questions including a new price quote for mobile appts and scheduling.

Thank you!

Penny Hanson

I am ok but the truck is not. The other driver ran a stop sign.
07/07/2023

I am ok but the truck is not. The other driver ran a stop sign.

I use MoeGo for my scheduling software and they offer a Pet Parent Portal where you can view your appointments. Let me k...
06/12/2023

I use MoeGo for my scheduling software and they offer a Pet Parent Portal where you can view your appointments. Let me know if you would like to utilize this and I’ll send you your personalized link to get all set up!

After the seemingly endless repairs on the truck, Penny and the Pets is back in business and ready to take care of your ...
06/08/2023

After the seemingly endless repairs on the truck, Penny and the Pets is back in business and ready to take care of your munchkins again!

I will be reaching out to schedule clients that I missed while I was shut down. If you don’t hear from me, please text me 843-534-8531. I may not be able to get everyone back on schedule immediately but I’ll try my best.
Thank you for supporting me during these crazy times!
- Penny Hanson

04/17/2023

Penny and the Pets is closed temporarily.
(See truck update post)

04/17/2023

Hello everyone! 🚛Truck update:

I got the truck back from the mechanic on Monday March 20 and have been trying to get everyone I missed back on the schedule.

But… there have been a few hiccups. I apologize to everyone I was not able to find a spot for.

Well, “Murphy” struck again. On Thursday April 6, the on board ONAN generator (that gives me power to run the lights, AC, and blow dryer while I’m grooming your pups in the truck) decided to stop working in the middle of a groom!

I took a beat and pivoted, hooking up my Honda generators while making an appt to get the ONAN fixed.

Guess what… “Murphy” wasn’t done yet!

This past Friday April 14, the truck blew a spark plug again! (I’m not sure if it was the same one as March 15).

The universe is telling me I need to take a break so I think I will listen.

Penny and the Pets will be closed indefinitely.

I apologize for the inconvenience and understand if you may want to go with another groomer while I am unable to travel.

I appreciate the support all of my clients have given me and really hate to disappoint any of you. 💕

I’ll be using this downtime to rest and recharge.

Stay tuned for the comeback! 💪🏼💪🏼

** If you already have a scheduled appt for drop off, I will be keeping those on the schedule.
Mobile is not currently available. - Penny

Penny and the Pets is currently down for repairs. On Wednesday morning a spark plug blew out while I was driving to my f...
03/17/2023

Penny and the Pets is currently down for repairs.

On Wednesday morning a spark plug blew out while I was driving to my first appointment and I took it to the mechanic. I was hoping to get it back quickly and be back on the road to take care of all my furry friends by this morning. They are now saying it will not be ready until maybe the middle of next week.

I’m very sorry for any inconvenience this causes clients 🥺😔

As soon as I’m back up and running, I will let you all know so we can get everyone rescheduled.
- Penny Hanson

*Pic of Hank to cheer us all up*

Margo and Paul with Fur on the Mountain are amazing! I’m beyond stoked for the new location to open soon!!
11/10/2022

Margo and Paul with Fur on the Mountain are amazing! I’m beyond stoked for the new location to open soon!!

Good morning everyone!! I hope that your week is going well so far. I am writing you today because there are a lot of pe...
08/31/2022

Good morning everyone!! I hope that your week is going well so far. I am writing you today because there are a lot of people messaging Penny for appointments this week and next week. As it sits, we are FULLY BOOKED until the second week in November, with a waitlist for any cancellations. If you have the time, head over to the booking site (https://booking.moego.pet/go/?name=PennyandthePets) and request an appointment for soonest available. We have more requests for reoccurring appointments from our clients who are pleased with their service. If you are interested in setting up reoccurring appointments, speak with Penny when she is with you at your appointment for more information. I hope that you have an amazing day and a great week!! - Dustin

To be added

08/08/2022

Hello,

I am writing this message to let you know that I will no longer be servicing the Charleston and John's Island area. I appreciate everyone that has supported my small business over the years. It is a hard decision to make and I will miss every pet and family that I have met there.

There are many factors that led to this decision and I did not come to it lightly. My last Charleston Day is September 5th, 2022. I hope this gives everyone enough time to find other arrangements for your pets.

Thank you for understanding,

Penny Hanson

07/22/2022

Happy Friday Everyone! I wanted to let you know because she is in the process of a move, Margo will be unavailable until further notice. Currently we are booking 7 to 10 weeks out, with a list of people waiting for cancellations to occur. Long story short, if you are looking to have your pets groomed, and you don't have an appointment, we will most likely be unable to get you in before then. If you want, schedule an appointment for a future date with us now, and then when the time comes, we can get you on a reoccurring schedule. Thank you for your patience. We hope that you have an amazing weekend! - Dustin

06/14/2022

Happy Tuesday everyone! I know that some of you who are mobile are looking to get your appointment done at an earlier date. I wanted to let you know that dropping off is always an option. We can get you in as early as next week. Please message me for details. I hope this week is treating you wonderfully! - Dustin

A client of mine is looking to re-home her adult GoldenDoodle. She is 1.5 yr old black F1. Please let me know if you’re ...
06/05/2022

A client of mine is looking to re-home her adult GoldenDoodle. She is 1.5 yr old black F1. Please let me know if you’re interested and I will get you her contact info 🙂

06/03/2022

Happy Friday everyone! I hope you are all well and ready for the weekend. Just as a heads up, Penny and I are on vacation starting today until the 10th of June, for some much needed rest. I will be periodically checking MoeGo for appointment requests and will be answering messages when we find time. I hope that you all have a great weekend!

Good morning everyone! We are pleased to announce that we are welcoming another groomer to our team on June 14th! This i...
06/02/2022

Good morning everyone! We are pleased to announce that we are welcoming another groomer to our team on June 14th! This is Margo! Margo has been a groomer for seven years and she enjoys the creativity and artistry of her craft, while putting the safety and comfort of the animal first. She is going to be a valuable addition to the staff here at Penny and the Pets.!

05/23/2022

Happy Monday y'all! I was just looking at the schedule and wanted to let you know that we are booking a few weeks out at this point. If you are looking to keep your pups and kitties on a regular schedule, that it would probably be best to become reoccurring. I hope you all have a great week!!

05/19/2022

Happy Thursday everyone! I am reaching out to you to let you know that online booking is now active. After going through our business model and looking at our competition, as well as taking inflation into account, we will be raising the prices for our haircut services. We feel that the quality of our work deserves more, so we are trying to push closer to the market average. The price of haircuts will see a ten-dollar increase, with our other services remaining at the price they are now. Thank you for being understanding and as always, thank you for choosing Penny and the Pets.

05/13/2022

Happy Friday everyone! I was looking to add more pictures of your fur babies to Instagram. Do you have any post groom photos that you took that we can post? :)

04/29/2022

Happy Friday everyone! I wanted to let you know that we are currently revising our business model, as well as optimizing the scheduling system, and our grooming trailer. As of right now, until we get this settled, we aren't taking any new appointments. If you are on the schedule currently, your appointment will remain, but there won't be any additions. We will let you know when we have implemented a more effective system and open booking in the future. Thank you for your patience and understanding! I hope that you all have a great weekend.

04/14/2022

Happy Wednesday! I was just wanting to let you know that we are still accepting new clients. Refer your friends and their pets if you want to receive a discount on your next appointment! I hope you enjoy the rest of the week. The weekend is almost upon us!

Hello everyone! Happy Tuesday! I wanted to let you all know that we are officially shutting down our Square Appointment ...
03/29/2022

Hello everyone! Happy Tuesday! I wanted to let you all know that we are officially shutting down our Square Appointment site today. We have Square Payments fully integrated into our Moego Scheduling App, so it is no longer needed. What this means is we will no longer be able to reply through Square Appointments. So, if you have any questions, feel free to message us on Facebook, Instagram, MoeGo, or our Discord. Thank you for your time and I hope that you enjoy the rest of your day. :D

MoeGo: https://booking.moego.pet/go/?name=PennyandthePets
Discord: https://discord.gg/8y3EXEVvVa
Facebook: https://www.facebook.com/pennyandthepetscola
Instagram:https://www.instagram.com/pennyandthepetscolumbia

To be added

03/14/2022
03/14/2022
Hi! This is Dustin. If you are looking to make an appointment, I will provide you with two links so that we can get this...
03/08/2022

Hi! This is Dustin. If you are looking to make an appointment, I will provide you with two links so that we can get this set up. The first is our client registration form. Make sure you fill out all the information for yourself and your pet. Once it is filled out, you won't have to fill it out again. You will be in our system. The second, is our booking site which will allow you to request an appointment. Let me know if you have any questions.

Registration form: https://form.moego.pet/go/form?formId=63b5fdf5f2ce4aa89e3dd5844532b4bf

Booking site: https://booking.moego.pet/go/?name=PennyandthePets

Thank you for choosing Penny and the Pets!

To be added

Good morning everyone! I was wanting to let you know that if you are interested, I will be attaching a link to our Penny...
03/02/2022

Good morning everyone! I was wanting to let you know that if you are interested, I will be attaching a link to our Penny and the Pets channel on Discord. If you have never used Discord before, it is a voice and forum app that allows you to communicate with us directly during our business hours 9 AM to 5 PM. I am available to you at any moment during those hours for questions you may have about appointments, talk about rescheduling, or just to chat in general if you have other questions. There are also text channels where you can share pictures of your fur babies that we can post on our social media, leave recommendations on how we can improve, and it is a platform for all of your other interests as well. There are categories for any interests for you to explore and take part in discussions regarding that topic. I will still be available through our messengers on our scheduling site, but I thought that you might want this opportunity to talk to me directly. Thanks for your consideration. I hope to see you become a part of our growing community. Also, this invite never expires, so feel free to share it with your friends.
https://discord.gg/kYvJYwzJ4w

Check out the Penny and the Pets community on Discord - hang out with 5 other members and enjoy free voice and text chat.

01/26/2022
Wilson and Sammy had a little transformation! I just love to see a sharp looking terrier!
12/13/2021

Wilson and Sammy had a little transformation! I just love to see a sharp looking terrier!

Which do you prefer? Goofy or serious Bella?
12/13/2021

Which do you prefer? Goofy or serious Bella?

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Irmo, SC

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