07/14/2025
Dear friends,
Sometimes, even when we’re doing our best, life throws us a little curveball. This week, we lost our 5-star Google rating because of a negative review. It’s a small setback, but it stings. For 13 years, since starting this house call business after the birth of my son, my goal has always been to make life easier for busy pet owners—because I know firsthand how hectic things can get.
Recently, someone I hadn’t worked with before requested a nail trim for their cat. Unfortunately, the date I offered wasn’t soon enough, and they left feeling disappointed. I get it—it’s frustrating when things don’t line up as planned. The truth is, thanks to your incredible support, we’re now booking 1-2 months in advance, which means we can’t always be as available as we’d like.
If you’ve had a good experience with us, it would mean the world if you could leave a review. Your kind words not only help us continue serving this wonderful community but also balance out moments like these. We’re so grateful for your trust over the years—it’s what keeps us going, even on the tougher days.
With heartfelt thanks,
HealMobile Team
You can leave a review here: https://g.page/r/CZ8gJPTt578oEAI/review
