Foxy Locks Pet Grooming & Doggie Daycare

Foxy Locks Pet Grooming & Doggie Daycare KNOXVILLE'S #1 PET GROOMER/SALON FOR THE PAST 7 YEARS AND KNOXVILLE'S #1 DOGGIE DAYCARE FOR 3 YEARS. Leave a message if we are unable to answer.
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CANCELLATION/LATE/NO SHOW FEES


LATE POLICY

Please call if running late to drop off your pet to avoid fees and to make sure we can still accommodate your appointment. The scheduled is set based on drop-off and pick-up times, and arriving late not only delays your pet’s appointment but can also affect other client’s appointments. We understand things happen and we will do our best to work with y

ou.

$5 for every 15 mins past appointment time.

*Each pet is counted as one appointment and the late fee is charged per pet.

*Any appointment 30 mins late or more will be charged a late fee regardless of calling.

*Providing we can still accommodate your appointment if late, the pick-up time might be delayed to prevent other clients’ appointments from being affected. If we cannot accommodate you being late to your appointment or you choose to take your pet home because of the later pick-up time, you may be assessed a NO SHOW fee, as it is too late to get the appointment slot filled. Any appointment 30 mins late or later will be treated as a Call Pick-Up and completion time will be based on the schedule already set for the day, which could result in an end-of-day pick-up regardless of when you drop-off. LAST MINUTE CANCELLATION POLICY

Appointments not canceled the day before can prevent other clients from getting in for an appointment and can cause loss of income to the salon and groomers. Please leave a message if we are unable to answer or after hours. We understand things come up unexpectedly and we will do our best to work with you depending on the situation.

$10 if appointment is not canceled by 1pm the previous day.

*Fees will be added to your next visit

*Each pet is counted as one appointment and the fees will be added to each pet



NO SHOW POLICY

Appointments must be cancelled at least 1 hour prior to your scheduled time to prevent being counted as a NO SHOW. NO SHOWS prevent lost revenue to the salon and groomers, and also prevent other clients from getting in to get their pet groomed. We understand things come up and we will do our best to work with you depending on the situation.

1 NO SHOW – 50% Due

2 NO SHOWS – 100% Due

3 NO SHOWS – 100% Due and all appointments will have to be pre-paid at time of scheduling.

*Any appointment that is not canceled at least 1 hour prior to scheduled appointment time will be counted as a NO SHOW. If not canceled by that time, the $10 Last Minute Cancellation fee will be added.

*Each pet is counted as one appointment. If multiple pets are booked, each pet will count as a NO SHOW.

*Fees will be based on the standard package price, as dematting and handling fees cannot be determined ahead of time.

*Fees will be added to your next visit and are non-refundable including pre-paid appointments spots. AFTER HOURS POLICY

Please give us a call if you do not think you will be able to pick up your pet by closing to avoid any fees. Leave a message if we are not able to answer. Pets staying after close incur additional man-hours and cost towards the salon. As much as we love your furbabies, we would like to go home too! We understand things happen and will do our best to work with you. Up to 15 mins late - $10

Over 15 mins late - $1 per minute added to the original $10 fee

Overnight - $100

*If the after-hours pick-up is because we are running behind, no fee will be charged.

*Each pet is counted as one appointment and the fees will be added to each pet

*WE DO NOT PROVIDE OVERNIGHT BOARDING, but in case your furbaby has not been picked-up we will have to charge to provide your furbaby with proper care while it stays with us, including food and extra man-hours to accommodate the situation. Pets not picked up by opening the following day will be turned over to animal control with a detailed report including cost owed to the salon.

08/28/2024
08/21/2024

We are currently experiencing technical difficulties with our email. 😞 We are sorry for any inconvenience this has caused and hopefully our technical a**lysts can get us back up and running soon! We thank you for your patience!
Here is our temporary email address in the meantime! [email protected]

LAST DAY TO VOTE!!!! 😳WE ARE SO EXCITED!!!😁. VOTING HAS BEGUN!!!We're nominated in Pet Groomer AND Dog Daycare!☺️Help us...
07/17/2024

LAST DAY TO VOTE!!!! 😳

WE ARE SO EXCITED!!!😁. VOTING HAS BEGUN!!!
We're nominated in Pet Groomer AND Dog Daycare!☺️Help us win our 8th year in a row!! 🥰 We cannot do this without you!❤️

It's that time of year again and we cannot contain our excitement!😁 Why you ask?🤔 It's because of you! 🫵
We are beyond blessed to have such amazing clientele that loves and supports us as much as you do 💞, and we know this year is no exception!!🥰

Please vote for 35 of your favorite businesses to make sure your votes count! Voting will end August 22nd at 11:59pm.

Thank you so much for your votes!! We love you all!🥰

Happy 4th of July!! Keep those sweet fur babies safe, we can't wait to see them again!
07/04/2024

Happy 4th of July!! Keep those sweet fur babies safe, we can't wait to see them again!

We will be closed July 4th and 5th so our staff and clients can spend time with their families celebrating our Independe...
07/04/2024

We will be closed July 4th and 5th so our staff and clients can spend time with their families celebrating our Independence Day. We will reopen for normal business hours Saturday, July 6th.

We love our big boys! 😍
06/15/2024

We love our big boys! 😍

We did not write this, but not a truer word could be spoken!  This applies to groomers of all genders. So proud of our g...
05/20/2024

We did not write this, but not a truer word could be spoken! This applies to groomers of all genders. So proud of our grooming team and all that they do for your pets! ❤️

Happy Mother's Day! 💓
05/12/2024

Happy Mother's Day! 💓

Let's see those adorable cuties!!!😍🐕🐈🦜🐀🐇
04/11/2024

Let's see those adorable cuties!!!😍🐕🐈🦜🐀🐇

Is your furbaby in need of a good full service bath? 🐕 Spoil your best friend with a bath, brush, blowout, ears, nails, ...
04/01/2024

Is your furbaby in need of a good full service bath? 🐕
Spoil your best friend with a bath, brush, blowout, ears, nails, a**l glands, bandana, and cologne!
We have availability this week to get your sweet pup pampered with a full service bath!

Want to give them the All Star treatment? Ask to compliment their spa day with any of these add ons that will sure make them feel extra Foxy!

🦊Teethbrushing
🦊Nail Polish
🦊Deep Sea Mineral Mud Bath
🦊De-shedding and Conditioning Treatment
🦊White Tea Tree Paw Fizz Soak
🦊Color (must be booked in advance)

Don't forget about our accessories if your pet needs to have that "something special" to finish off their desired look!

🦊 Adjustable Bow Ties
🦊Adjustable Bow Collars
🦊Feather Extensions
🦊Giant Bows
🦊Ribbon Collars

Want to spoil your fur baby at home? You can even get the products and tools we use at the salon to pamper them at home!

🦊Cologne
🦊Detangling/Brushing Sprays
🦊Brushes
🦊Combs
🦊Undercoat Rakes
🦊Paw/Nose Cream
🦊Shampoo
🦊Conditioner
🦊Deodorizer
🦊Anti-Itch Spray
🦊First Aid Spray
🦊Bowls/Dishes

We are located in West Knoxville, off Cedar Bluff and Kingston Pike.
Give us a call at 865-247-7712 to book your bath appointment. We look forward to hearing from you!❤️

Finnegan and Eli just want to remind you that we will be closing early tomorrow, Friday, March 29th @ 5:00pm for Good Fr...
03/28/2024

Finnegan and Eli just want to remind you that we will be closing early tomorrow, Friday, March 29th @ 5:00pm for Good Friday! Have a great day!

Latte loves coming in for her purrfect spa day and relaxing catnaps♥️
03/28/2024

Latte loves coming in for her purrfect spa day and relaxing catnaps♥️

03/18/2024
01/21/2024

WE WILL BE OPEN TOMORROW, MONDAY, JANUARY 22ND!!!😁.
Not all staff may be able to get back in, but we are slowly working to get things back up and running again. We appreciate your understanding and patience during this time, especially now that we have the arduous task of getting the past week's appointments rescheduled. We will get everyone's appointments rescheduled in the order of when they were originally scheduled.
Thank you for everything and we can't wait to see you!

❤️
01/20/2024

❤️

Address

9309B Kingston Pike
Knoxville, TN
37922

Opening Hours

Monday 7am - 6pm
Tuesday 7am - 6pm
Wednesday 7am - 6pm
Thursday 7am - 6pm
Friday 7am - 6pm
Saturday 7am - 6pm

Telephone

+18652477712

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