Clickstart Dog Training Academy

Clickstart Dog Training Academy Where positive relationships begin. Clickstart is co-owned by Cassie Pestana BA, KPA-CTP, CBCC-KA and Liv Healy MA, CBCC-KA, FFTP.
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Both Cassie and Liv are certified professional trainers with over 15 years combined experience. They are dedicated to providing both dogs and their guardians with ethical & effective training. Change your dog's life by starting training with Clickstart!

Did you know, dogs can smell up to 100,000 times better than humans? The proportion of their brain devoted to processing...
05/13/2024

Did you know, dogs can smell up to 100,000 times better than humans? The proportion of their brain devoted to processing olfactory information is 40 times bigger than ours!

You have likely noticed that your dog enjoys sniffing, tracking, or scavenging. One of the best enrichment activities you can provide is one that satisfies their strongest sense.

If you want to watch your dog get to know their nose and strengthen their ability to identify and search for odor, then a Nose Work class is the place to do so!

Facts about our Nose Work classes:

• Mara from is our experienced instructor

• Classes take place on our campus in Lake Forest

• We offer 4 levels of class designed to get you ready for NACSW trials and your first Odor Recognition Test.

• Nose Work is reactive dog friendly! As long as your dog can wait their turn comfortably in the car and can be comfortable in the presence of the instructor, then they’re welcome and encouraged to join!

• We cap classes at 4-5 dogs so that your pup gets plenty of search time. You’ll also have the opportunity to watch other student’s searches to make the most of every minute of class.

• You’ll receive wrap up emails with instructions and recommendations for how to continue your Nose Work practice at home.

Not only will your dog learn how to trust their sense of smell, but they’ll learn how to work independently and how to focus on a single task at hand and ignore distractions. They’ll grow in confidence as they are tasked with new challenges. You’ll learn how to read your dog’s body language and bond with your dog by entering their world.

It’s an amazing sport that allows your dog to be in the driver seat while you sit back, impressed and in awe of your their super power.

If you’re interested in more information,
comment NOSEWORK for a link to our waitlist! 📧

📸 : .photographs

Look at this handsome STAR Puppy! 🤩
04/30/2024

Look at this handsome STAR Puppy! 🤩

Proud to announce our supawstar has officially graduated Elementary School from Clickstart Dog Training Academy and passed his American Kennel Club S.T.A.R. Puppy test! 🥳

We're looking forward to continuing his training in preparation for his Canine Good Citizen, Canine Good Citizen Advanced, and Canine Good Citizen Urban titles. 🏅

03/25/2024

LIVE, today at NOON, on OC Talk Radio🎙️We'll be joined by Cassie Pestana of Clickstart Dog Training Academy 🐕‍🦺 Tune in as we chat about her journey with the SBDC and small business ownership 💼
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When, Why, and How do you socialize a puppy safely?We know safety is a concern for young pups but you don’t want to miss...
01/29/2024

When, Why, and How do you socialize a puppy safely?

We know safety is a concern for young pups but you don’t want to miss out on your chance to socialize! Find out the compromise at the link below.

When and why should you socialize your puppy, and how do you do it safely? Here's what to look for in a puppy socialization class.

01/29/2024
🐾 Are you *expecting a puppy* soon? Then you won’t want to miss our upcoming Puppy Prep Seminar! 🐾This hands-on workshop...
01/03/2024

🐾 Are you *expecting a puppy* soon? Then you won’t want to miss our upcoming Puppy Prep Seminar! 🐾

This hands-on workshop will answer all of your questions and cover the puppy prep essentials so the whole family is ready for your new four-legged addition. You will learn the do’s and dont’s of creating the perfect puppy raising space, how to establish schedules and routines that set everyone up for success, along with expert tips on potty training, puppy biting, home alone training, socialization and so much more.

This seminar is 90 minutes, takes place at our Clickstart Campus in Lake Forest, and is for humans only.

Click the link below to save your spot!

Schedule your appointment online Clickstart Dog Training Academy

Have you ever wanted to invest in Clickstart? Well now is your chance! Check out our latest newsletter for more informat...
09/04/2023

Have you ever wanted to invest in Clickstart? Well now is your chance! Check out our latest newsletter for more information about opportunities to fund our dream and be reinforced for your support.

Access the newsletter by clicking below 👇🏽

Hello and happy September from Clickstart! We have so many exciting updates to share with you. Don't miss our Clickstart Campus announcement, new investment opportunities, & upcoming classes (starting as early as next weekend!).

Dreams do come true! We just signed the lease on this beautiful building!Wow. What a journey. It’s been 7 years since I ...
08/09/2023

Dreams do come true! We just signed the lease on this beautiful building!

Wow. What a journey.

It’s been 7 years since I told Liv we need to open our own training space.

It’s been 4 years since we sat down with our first business consultant and went over our first business plan.

It’s been 2 years since we started looking for a space and 6 months of working the deal for this one.

Orange County doesn’t make it easy but nothing was going to stop us.

Clickstart’s first campus will be opening soon! 🥳

Come hike with us! Link to save your spot is below. See you on the trails. 🐾
01/04/2023

Come hike with us! Link to save your spot is below. See you on the trails. 🐾

Schedule your appointment online Clickstart Dog Training Academy

The reason we don’t advocate for tools and training techniques that incorporate coercion, fear, discomfort or pain isn’t...
09/15/2022

The reason we don’t advocate for tools and training techniques that incorporate coercion, fear, discomfort or pain isn’t because those things don’t work to change behavior. We can recognize that something like a prong collar /could/ reduce pulling on leash, while also recognizing that there are so many better, less risky, less aversive and more effective ways to teach a dog to walk on leash.

Leave it to the brilliant Dr. Susan Friedman in her 2008 article “What’s wrong with this picture? Effectiveness is not enough” to summarize:

“Effectiveness is not enough when it comes to choosing and applying behavior-change interventions with animals... Without this ethical standard, interventions are likely to be selected on the basis of convenience, familiarity, speed, or blind authority, and may inadvertently produce the detrimental side effects of punishment and learned helplessness in our [animals].

The commitment to using the most positive, least intrusive, effective interventions slows us down so that we think before we act, and make choices about the means by which we accomplish our behavior goals. In this way, we can be both effective and humane, a minimum standard of care we should rise to meet on behalf of the welfare of captive animals and caregivers alike.”

You and your dogs deserve trainers and behavior consultants who don’t guarantee results by any means necessary. There is room in this dialogue for human welfare alongside animal welfare, and neither end of the leash needs punishment to accomplish that.

If you are working through reactivity (barky lungey behaviors) with your dogs, we highly recommend checking the followin...
09/05/2022

If you are working through reactivity (barky lungey behaviors) with your dogs, we highly recommend checking the following books:

📒 “Canine Enrichment for the Real World” by Allie Bender and Emily Strong

📕 “Plenty in Life is Free” by Kathy Sdao

📗“Control Unleashed. Reactive to Relaxed” by Leslie McDevitt

📙“Chill out Fido!” by Nan Arthur

📔“Fired Up, Frantic, and Freaked Out” by Laura VanArendonk Baugh

📘“The New Click to Calm” and “Teaching a Reactive Dog Class” by Emma Parsons

📓“Behavior Adjustment Training 2.0” by Grisha Stewart

For more information on why we recommend each book for reactivity specifically, check out our new blog (link in bio)!

If you’re not a reader or are struggling to implement these exercises and concepts on your own then you’re in luck ⬇️

The next round of our cost-effective Reactive Rover Recovery class begins soon! We pull from all 7 of these books and more to provide our learners with a comprehensive approach to working through reactive behaviors.

This 6-week class takes place LIVE on Zoom with two certified behavior consultants. You’ll have opportunities to ask questions and submit homework assignments for feedback. Complete all of your homework satisfactorily and you’ll receive a 20% discount on virtual or in-person private coaching! Because we all deserve some R+ for our hard work.

What are your favorite responses to people asking about your dog’s muzzle?If your dog wears a muzzle in public, for what...
08/24/2022

What are your favorite responses to people asking about your dog’s muzzle?

If your dog wears a muzzle in public, for whatever reason, you’re bound to get the occasional question or comment on it. We’ve heard everything on the spectrum from sincere curiosity to totally nasty and unwarranted judgment.

You definitely don’t need to respond at all, especially if stopping to chat would trigger your pup, but we like to have a few phrases locked and loaded. Here’s a short collection of some of our go-to replies to common questions. Honorable mentions (that didn’t fit the format of this post) to go:

✨We’re planning a trip to Catalina and muzzles are required on the ferry.
✨We’re practicing to make the muzzle fun just in case of emergency.
✨We’re working on a Hannibal Lecter cosplay.

We love to pepper in a little public education if and when we have the opportunity and bandwidth to do so. Sometimes a little clarification, or even just humor, can change someone’s perspective.

We cover fighting muzzle stigma and so much more in our Muzzle Magic eCourse, which is now officially live and available for purchase ($19.99 for lifetime access to the self-paced course)! Link in bio.

pinned in comments 📌

Thanks to our new 🪄 Muzzle Magic 🪄 self-paced eCoursegone are the days of:❌ wrestling a dog into a muzzle❌ watching a do...
08/14/2022

Thanks to our new
🪄 Muzzle Magic 🪄
self-paced eCourse
gone are the days of:

❌ wrestling a dog into a muzzle

❌ watching a dog endlessly paw at their muzzle

❌ paying hundreds of dollars to muzzle train your pup

❌ using a muzzle that’s too small or ill-fitted

❌ flooding a muzzled dog

❌ avoiding muzzle training due to the stigma

❌ feeling lost and giving up on muzzle training

Join the waitlist (link in bio) to be the first notified of the course’s launch on 8/15. The notification email will include a discount code! 💰

If you’d like a chance to win FREE access to the course please tag us in a story, picture or video sharing how muzzle training and this course will help enhance you and your pup’s life. We’ll announce two winners on 8/15.

to be pinned in comments 📌

We have clients ask us frequently about what we do with our own animals, and the answers might surprise you! A lot of ou...
08/09/2022

We have clients ask us frequently about what we do with our own animals, and the answers might surprise you! A lot of our goals involve making like as easy and enjoyable for all parties as we can.

We don’t ask our dogs to heel every second on a walk, we don’t have them on their “place” 24/7, and we’re not too hung up on generic arbitrary “rules” about dog behavior or training. We got dogs in the first place because we love them and all of the behaviors that come along for the ride.

What /do/ we do to ensure a smooth and enjoyable life together? Swipe through to see some of our top habits, and check the link in our bio to read our latest blog all about it!

will be pinned in comments 📌

You may have heard trainers say that good training is “a combination of art and science.” While the laws of learning and...
07/26/2022

You may have heard trainers say that good training is “a combination of art and science.” While the laws of learning and behavior apply across the board to every species and individual, we also know that behavior is “a study of one.”

This means that we work within a science-based framework, and simultaneously we recognize the unique genetics, environment, and learning history of our individual learners. We know that positive reinforcement is effective for all animals by definition, and we sometimes need to get creative and artful in our application of that science!

Creative thinking is one of a trainer’s best skills. We love seeing our colleagues’ brilliant and outside-of-the-box thinking to solve behavior puzzles! What have some of your favorite, most creative behavior solutions been for your dogs? Tag us in your posts (old and new) so we can share all of your genius ideas!

For even more inspiration, definitely check out The Bitey End of the Dog episode with Michael Shikashio and Leslie McDevitt.

We know plenty of pet parents dread vet visits almost as much as their animals do. It can be such a stressful experience...
07/19/2022

We know plenty of pet parents dread vet visits almost as much as their animals do. It can be such a stressful experience, especially if there are any painful or uncomfortable procedures. But did you know there are easy ways we can reduce fear, anxiety and stress for our animals during their care?

Swipe through to learn some of our favorite ways to make vet visits go as smoothly as possible, for your pets, for your veterinary team, and for you! We are super passionate about cooperative care, and we have some projects and collaborations in the works that we’re excited to share with you all soon.

In the meanwhile, we can always help you in-person or virtually on private coaching for cooperative care skills! Whether you want to work on trimming your pup’s nails at home, or fear-free procedures in the office with your vet, we’re happy to be on your team.

📌 pinned in comments!

Dogs are so good at adapting to life with humans that it can be easy to forget they’re animals with their own unique eth...
07/06/2022

Dogs are so good at adapting to life with humans that it can be easy to forget they’re animals with their own unique ethologies.

If you brought a cougar into your home, and she was destructive or disruptive, would you be surprised? Of course not, she’s a wild animal! It’s no wonder she tore up the couch, ate my pet goldfish, and growled at me when I approached her food. Obviously a domesticated dog is going to be more suited to life as a house pet than a wild cat. But even though they’re no longer wild, they still are animals and they will always do animal things.

Many “behavior problems” we’re called about are 100% normal and species-appropriate things! Barking, jumping, shredding, chewing, digging, and sniffing serve our dogs’ needs, they just don’t mesh with our human needs in a human environment.

There are still many interventions we can take to help reduce the tension between dogs and people in the home, don’t get us wrong. But we think it’s SO important to recognize the gravity of altering normal, healthy dog behaviors for our own benefit and convenience.

Like with any social relationship, some element of compromise is necessary. We can’t remove a dog’s need to chew, but we CAN teach them to chew on their toys and not the furniture. Our dogs will always want to sniff on walks (and we should let them!), but we can teach them how to access interesting areas without pulling on leash.

All of our behavior modification plans include some element of management, enrichment and training. It’s important to meet the needs of the dogs AND the people. Sometimes it just take a little creativity!

Pride month may be coming to an end, but we want to share ways we can use our positive reinforcement mindsets to benefit...
06/29/2022

Pride month may be coming to an end, but we want to share ways we can use our positive reinforcement mindsets to benefit the LGBTQ+ community ✨every✨ month.

One actionable thing everybody can do is use gender inclusive language. This is something that may be overlooked by a cisgender individual, but it can mean the world to our trans and gender nonconforming siblings.

But let’s not lump criteria! We know that not everybody has had the opportunity to practice these skills to fluency, and we know that lots of people are nervous about making mistakes while learning. Swipe through to read more about how we can use R+ principles to split down criteria for success.

From all of us here at Clickstart, a very happy and VERY late pride to you all. 🏳️‍🌈🏳️‍⚧️

There are a lot of incredible things we can say about our R+ dog community, and there is also a lot of room for growth. ...
06/04/2022

There are a lot of incredible things we can say about our R+ dog community, and there is also a lot of room for growth. We strongly believe that learning is a process, sometimes a messy one, and it’s so rarely linear for any species. One thing that I’d love to see more of on social media is sincerely celebrating approximations, for dogs and for people.

In a ClickerExpo seminar years ago, Theresa McKeon of TAG teach made the observations that instructors are often excellent at giving very specific criticism, while their positive feedback tends to be generic or vague. I’ve definitely had laser-focused negative teacher commentary from kindergarten through graduate school, but I can’t say the same for positive feedback. This is a pattern I’ve been noticing more and more in dog training social media circles. It’s so easy to nitpick and criticize (punishment reinforces the punisher), but I worry that will only make the R+ community feel less welcoming to people who are sincerely interested in learning and doing better.

We already know that our animal learners don’t need to know what they’ve done “wrong” to learn what’s “right.” Correcting and nitpicking our dogs over small errors only makes the learning process less enjoyable. So why aren’t we applying the science that we know so well to pet parents, our fellow professionals, or ourselves?

So let’s start to right here, right now. We’ll start in the comments below!

Do you have an approximation or tiny victory that you don’t think anyone else will care about? Or do you want to celebrate a pet parent or other dog pro? We want to hear about it. 💛

In the science world, we know that “do this or else” is not the most effective way to teach. We know that coercion leads...
05/27/2022

In the science world, we know that “do this or else” is not the most effective way to teach. We know that coercion leads to rebellion, aggression, suppression and other fallout. So why do we continue to govern this way? Design our laws this way? Run businesses, education, and countries this way? Because we, as a society, don’t know how to do anything else. We haven’t been taught. It hasn’t been modeled. It hasn’t been embraced.

Most importantly, coercion hasn’t been held accountable for the atrocities our communities face.

If you’re interested in learning more, “Coercion and its Fallout” is available for purchase at the link in our bio.

Guess what y’all? Clickstart will officially be 3 years old on Wednesday, June 1st! To celebrate this milestone for our ...
05/25/2022

Guess what y’all? Clickstart will officially be 3 years old on Wednesday, June 1st! To celebrate this milestone for our small business, we wanted to take a minute to introduce our awesome growing team. We know that every toxic corporate environment says stuff like “we’re a family,” but we actually mean it. (And we promise we provide proper living wages and benefits, and not just pizza parties.) We’re so grateful to have a talented, unified team of trainers on our side, and we can’t wait to share more updates with you all soon!

What would an internet birthday celebration be without a giveaway and fabulous prizes? Here’s all the info you need to help us celebrate:

3 Winners will receive their choice of the following:
★ 1 $50 gift card
★ 1 $50 gift card
★ 1 $50 gift card

How to enter:
➊ Follow
➋ Like this post
➌ Tag friends (1 entry per tag)

Bonus entries:
☻ Share to say happy birthday! (2 entries) (don’t forget to tag us so we see it!)
☻ Comment a service or content you’d like us to see more of from us! (3 entries)

Logistics:
❋ Ends on 6/1/22
❋ Winners will be announced in our stories at 8pm PST on Wednesday June 1st!
❋ Open to international entries but note that only ships internationally

It’s somebody’s birthday today. 👀As a celebration, I have a question for our friends, clients, and colleagues: what’s th...
03/17/2022

It’s somebody’s birthday today. 👀

As a celebration, I have a question for our friends, clients, and colleagues: what’s the best thing Cassie has taught you (actively or passively)?

I’ll go first: Cassie has taught me about not just making a plan, but ✨trusting✨ that plan enough to stick to it. I tend to err on the side of pessimism. It’s easy for me to quickly feel like things are failing and abandon ship. Luckily, Cassie is the optimist to my pessimist and has taught me to relinquish control (😰) enough to trust the process.

Case in point: Cassie has been working on a counter-conditioning protocol with me to change my Scrooge-adjacent feelings about the holiday season by offering me coffee (a powerful reinforcer) exclusively in Christmas-themed mugs. We’re at least 4 years into this procedure and I’ll reluctantly admit her ability to trust the process is winning. 😅

Share your best Cassie lessons in the comments! It could be a training protocol, behavior concept, or anything else under the sun that you’re better for knowing.

Our Puppy Homeschool Program is a new service we’ve been offering as of February 2022 and we’re so excited about it!So f...
02/23/2022

Our Puppy Homeschool Program is a new service we’ve been offering as of February 2022 and we’re so excited about it!

So far, every puppy homeschooler has been an apricot doodle 😂

Should we re-name the program to School for Doods? 🤪

Everyone meet Charlie, Fendi, Koa, and Molly 🐾

Each puppy is set up for maximum success with this all-inclusive program. Each puppy schooler gets:

🤩 Private coaching sessions before and after their week of homeschool

🤩 3hrs per day of one-on-one in-home puppy training M-F

🤩 4-6 weeks of puppy kindergarten classes

We’re amazed at how much learning, socializing, and routine building we’re able to squeeze into one week. We absolutely love working with puppies especially in the comfort of their own homes. 🙌🏽

We’ve decided to start doing some Flashback Fridays to highlight how far the members of our little team have come!This w...
02/05/2022

We’ve decided to start doing some Flashback Fridays to highlight how far the members of our little team have come!

This week, I (Liv) am taking us back to 2011 in Torre Alfina, Italy. As part of a work exchange program, I tended livestock, poultry and livestock guardian dogs, harvested eggs, and assisted with olive oil production for several months.

Working with the animals was by far my favorite part, including the featured abandoned lamb (who we named Morning Star) from a neighboring farm. We had just lost a newborn goat, and were hopeful that the mama goat would take in this little baby. After a few unsuccessful attempts to pair her with the mama, we decided to bottle feed her ourselves. It was so cold at nights that we had her stay in the heated barn with the new chicks. I remember that she would only accept the bottle if she was pressed ho against us. 💛

Working with the eight LGDs was especially interesting. They lived outdoors with the poultry, and despite having no formal “training,” they did their jobs perfectly to protect the flocks. It was so impressive seeing these dogs do exactly what they were bred for as they patrolled property lines and warded off predators. I only wish I had photos of the puppies (who in retrospect were probably about 8 months old), who would slink away during feeding and come back with bright yellow egg-stained faces.

I’m so grateful for the learning experiences these great animal learners gave me!

This weekend we took our whole team on a trip to scenic Joshua Tree for ClickerExpo Live! Even though the conference was...
01/31/2022

This weekend we took our whole team on a trip to scenic Joshua Tree for ClickerExpo Live! Even though the conference was virtual this year, we got to experience the camaraderie and team-building that we miss from the in-person events. Being in a new environment primed us for learning new things and staying focused on the presentations without the distractions of being at home.

Cassie and I started out in the dog training industry working as independent contractors for a larger company. There weren’t many educational opportunities or ways to connect with other professionals. It often felt like we were thrown in the deep end. We found ourselves feeling very isolated and craving the support that a team of like-minded trainers could provide.

That’s why when we founded Clickstart two and a half years ago, we wanted to create something very different. We wanted to build sustainable careers, not just jobs, for our employees. We wanted to provide the benefits and opportunities for advancement that they deserve. It was so important to us to provide that community and support we were missing when we first started.

We are so unbelievably grateful for our whole team and their dedication to being lifelong learners. This weekend full of questions, conversations and discoveries made our hearts so full. We’re so excited to continue growing as individual trainers and as a company. 🖤

-Liv

Thinking about when Rugby was running around in the snow less than two weeks ago. Now he’s on his third night at the eme...
01/15/2022

Thinking about when Rugby was running around in the snow less than two weeks ago. Now he’s on his third night at the emergency vet. 😔

Long story short, I came home from work on Wednesday to an over-excited, wobbly legged, uncomfortable Rugby. I took him to the Emergency Vet and he tested positive for THC toxicity. He must have consumed something on our walk without me noticing.

The neurologist says he‘s also experiencing spinal pain so it’s possible he has a herniated disc but they can’t know for sure without an MRI. He did slip down the stairs while wobbly legged from the THC toxicity.

He can’t come home until tomorrow night so they can wean him onto the oral pain meds I’ll be giving him. The plan is to give him 2 weeks to improve on his own and then reassess with the neurologist and schedule the MRI if not.

Navigating the vet process has always been a struggle for me - as I’m sure most of you can relate. Balancing being polite with being firm. Asking lots of questions while trusting the professionals. Making some of the hardest choices without a full understanding. Wanting him home with me more than anything but knowing I can’t provide the care he needs. Handling all of this with the added post traumatic stress from losing Ange at the emergency vet just 8 months ago. Dealing the finances because, holy moly, emergency vets add up fast.

Hug your babies. Be careful on your walks. Please keep Rugby in your thoughts. 🤍

- Cassie

01/05/2022

This year we are excited to launch a brand new service, our comprehensive Puppy Homeschool program! 🥳 Your puppy deserves a comfortable and safe environment to learn and grow. That’s why our Puppy Homeschool program happens right in your home!

Traditional “board and train” programs involve shipping your new puppy off for weeks or months at a time, but here at Clickstart, we value having you involved in the process to learn and bond with your puppy while our certified trainers do the heavy lifting. While you’re busy working and running your household, our trainers will “Clickstart” your puppy’s socialization, potty training, bite inhibition, and so much more!

Every Puppy Homeschool package comes with:

✨An initial session to meet you, your puppy, and establish a custom training plan.

✨5 days a week of one-on-one learning with a certified trainer in your home.

✨A follow-up session to help transfer all of your puppy’s new skills so you can keep up the good work on your own.

✨Access to 4 weeks of our Puppy Kindergarten classes.

Check out our website (link in bio) for more information! Have any questions? Ask away in the comment section! ☺️

Address

22485 El Toro Road
Lake Forest, CA
92630

Opening Hours

Monday 12pm - 8pm
Tuesday 10am - 8pm
Wednesday 10am - 8pm
Thursday 10am - 8pm
Friday 10am - 5pm
Saturday 10am - 5pm
Sunday 10am - 5pm

Telephone

+19493956358

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Our Story

Cassie and Olivia began training dogs together back in 2015. Their values and priorities have always lined up perfectly. While Olivia completed her Masters in Fine Art from LCAD, Cassie opened Cassie’s Dog Training in Laguna Niguel in 2017. After years of working and learning together, Olivia and Cassie finally made their teamwork official in 2018. Cassie’s Dog Training became the co-owned Clickstart Dog Training Academy.

They now service all of Orange County, as well as parts of the Inland Empire. Between the two of them they hold 3 different certifications: KPA-CTP, CPDT-KA, and FFTP. They value continuing education and training based on science. They work hard together to ensure you get the best possible training and outcome for your new puppy, new rescue, or long-time family member.

This is where positive relationships begin.


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