
03/07/2025
POLICY REMINDER - PLEASE READ!
CLOCKS SPRING FORWARD THIS WEEKEND AND MUD SEASON IS HERE!
As such our appointment books are chock full of muddy dogs! We love being busy, but here are some reminders about appointments -
-We do not take walk ins. You must have an appointment. Yes, even for nail trims. Call or text 224-643-7792 for an appointment.
-Your dog must be current on their rabies vaccination and you must provide us with proof of such. This is the law and we are unable to take any dogs that are not current.
-Your appointment is specific to YOUR DOG. Our daily schedule is carefully crafted to accommodate the dogs for that specific day.
We have over 2,000 clients of all sizes, ages and temperaments. Your scheduled time for drop off is customized to accommodate the needs of YOUR dog, and the other clients that we are working with that day. If you need to cancel or reschedule, please let us know AS SOON AS POSSIBLE.
If you advise us less than 48 hours from your appointment time, there will be a $40 charge ($20 for nail trims). We will definitely work with you in the event of an emergency, but please don't make every reschedule an emergency.
If you arrive more than 5 minute before your appointment time, please do not drop your dog off early, wait to ring the bell to come in.
Our groomers know when to expect you, and up until your arrival, they are working with the other dogs that are here.
If you arrive more than 10 minutes late, we may not be able to take you for your appointment, and the $40 cancellation fee will stand.
If you need to change your appointment times, CALL US AS SOON AS POSSIBLE. We will do everything we can to work with your schedule, but surprises are are hard to work around.
HAPPY SPRING! (pic of Yeti with a Yeti)