Posh Paws Luxury Pet Spa LLC

02/27/2025

Please show your groomers some grace when we don't get back to you right away like we normally do. We are human and deal with the hardships of life too.

If you decide to read this long post, please know that no matter what I'm going through, I will always put your pets before myself when they are in my care. I've been grooming professionally for 13 years this July 2025, and that is something that comes naturally when you've been grooming pets for so long, and love your babies as much as you do and love the profession as much as I do.

Please understand we are closed Sundays and Mondays. I need that personal time to rest. But, I've been working some Sundays (a partial day) to catch up with grooms for both me and Drew.

Right now I'm working solo as the only groomer in the shop. It's only me answering messages right now for two groomers, both with full clientele base. Due to me being the only one available and trying to groom your wonderful furry family members, please be aware I may not be able to get back to you right away. It's just me and I can only do so much as one person.

Due to the high volume of spam calls, and also working solo, please text. I can't promise I will get back to you in a day or two. But I will when I'm able.

If I sound like I have an attitude on the phone, please do not think it's toward you and this is just how my voice sounds and I'm tired. All the time. No matter what I do. I try to sound chipper as much as possible. But sometimes life won't allow that. I'm only human.

Grooming is also a difficult and very manual labored career that requires not only skill, but my full attention and patience. It's hard to answer calls on normal days, but also when dogs are not cooperative, biting, pooping/peeing, my hands wet from bathing them, checking them in and out from their pet parents, taking them out to potty, etc. We just cannot always answer your call.

Drew has not been working for about 6 weeks, with the exception of a couple of days. He is currently in the hospital. Unfortunately, he is dealing with an illness and has been sick for about 5 months now off and on. More on than off. I don't know if and when he will be back. He has tried to come back, but just couldn't. He attempted to come back the weekend before and even took the business phone home to get back to clients and was unable to return.

For those who've tried to reach me, the shop for appointments, I haven't had the business phone for about a week and a half, and just got it back a few days ago.

My dad had a stroke a month ago. My brother was killed in December due to a hit and run accident on Thanksgiving Eve. I'm dealing with all sorts of emotions from both. Sometimes I don't have good mental and emotional days, especially on my days off because I can allow myself to not hold it in and be able to grieve. I have to keep my emotions in check at work as much as possible. And I'm good at doing that. But it may not always show in my demeanor.

Due to my brother's death and the court hearings I have future dates I cannot work to attend those meetings. I'll try to let everyone know in advance.

I've also been dealing with stress and anxiety due to all of this going on. Some may think I shouldn't air our personal lives, but when it effects business I think it's necessary to show everyone...."Hey, I'm only human. I'm doing the best I can."

If you find it in yourself to be upset with me for being human, and not getting back to you in a timely manner because I normally have in the past, then going somewhere else is ok! I will not apologize for my life being difficult. And having only so many hours in the day to do so many things. I will not apologize for working hard all the time and dealing with what life throws my way the best I can.

Thanks for reading and thanks for your understanding!

-Rebeca (shop owner/groomer)

01/31/2025

Hi there! Please be aware that yes the shop is still open. But, I have been running myself thin with time. And it's been hard to get back with clients. Especially, answering phone calls. If you call Tuesday through Saturday, and I don't answer it's either because I'm with a client (human or pet), or I'm gone for the day and helping my dad with things. We are by appointment and our hours vary. If I don't answer, please send a text. It may take a few days to get back. With that being said, you're more than welcome to prebook at your next appointment so your pet is already on the books. BUT, I know some can't do that with a busy lifestyle. And that's ok. Just know it may take time for me to get back to you. It is easier for me to get texts and know who's messaged.

Also, my dad had a stroke a week and a half ago. So I've been keeping an Eagle's eye on him!!! As far as my family of 4, my dad is all I have left of us. My mom and brother are now gone. Also, he has doctor's appointments and been staying with me since my brother passed in December. But that means I have more time taken up with not only my own personal life, but his errands and appointments. Until it's safe for him to drive himself. I hope you all understand!

Once I get into this new routine, it will be easier for me to get back into getting back with clients sooner. Please know we appreciate you and your pets!

Rebeca

01/12/2025

01/12/2025

Archie says punk rock is the only way.

Groomed by Rebeca

01/12/2025

Sweet sweet Lilly. Groomed by Rebeca

01/11/2025

Chapparo the Frenchie and Juanito the shih tzu lookin handsomes. Groomed by Rebeca

01/09/2025

We have openings tomorrow and Saturday!
Text Posh Paws at 618-889-4403

12/21/2024

Drew has an opening this afternoon of anyone wants a last minute Christmas appointment!!
Other than that we are pretty booked!

Send a message to learn more

12/21/2024

We've not been able to answer a lot of calls. We are trying. It's busy during the holidays, and it's hard to answer the phone when you're working on a dog/cat, especially of they aren't cooperating well. Also, we may be checking out a client and we are unable to answer the phone at that time.

Also, please know we always try to get back with everyone in a timely manner. But, due to illness as well as the passing of my brother and with the busy time of year in grooming that can be exhausting, along with grief and illness that has been very hard to do.

Please be understanding during this time.

Also, please send a text over voicemail if possible. During this time we have not been able to listen to any voicemail. Texts are easier to accommodate.

We also always suggest pre-booking for the important holidays in advance. The schedule gets booked up pretty quickly and it can be difficult to get everyone in that wants in.

Thank you for understanding!

Rebeca

12/07/2024

I don't understand what kind of person would talk to someone so hateful the day their brother dies and are told that he died and then leave a bad review the day before his funeral because of impatience and won't give vet information as I asked them to because we can only discuss medical info with vet to get the full picture. Also dog was matted, not cooperative and was told the haircut was going to be uneven as well and is mad almost a month later that the haircut is uneven. Because they didn't want it cut short enough to be even due to the mats. And their dog isn't on flea prevention (Nov 8th groomed) and upset their dog got a flea the next morning and blaming us. There is no telling where the flea came from. It is pet parents responsibility to be on prevention. Which the person stated they aren't on any. Fleas come from grass. Due to strays and wildlife. Frankie is at the shop everyday and doesn't get fleas. And we get pets all the time on a rotation every 2 to 8 weeks and never get fleas. Blaming us with no idea is very unreasonable! And harassing my business when I told this person I would talk to her in a few days. Drew groomed her dog and many people are happy with his work. But you can't bring a dog in only 3 times, April 18th (bath service), September 10th (bath service) and November 8th (groom) and not expect them to be not only matted, but expect them to cooperate with the groomer. The person didn't want her dog shaved and wanted her left as long as possible. But some areas that wasn't possible. And now threatening to go to court because she wants to harrass and name call. She told Drew to eat s**t during a text.

Everyone who knows us knows we would tell her if her dog was knicked. But she didn't even find anything until later. The dog could have cut it on anything. Now threatening to sue! People are ridiculous!

And says no fleas in a fenced yard. But everyone knows fences don't stop wildlife and strays from coming into your yard. Fences aren't a flea prevention!

12/07/2024

Anyone is welcome to come show their support and love.

It's going to be like no other service. Because that's what Jose would want. He marched at the beat of his own drum. Had a hard looking exterior, and edgy look. But was the kindest and most loving man. He made friends with everyone he met. And was always smiling. We are going to miss every bit of my brother. Even his oneriness. Fly high my big brother. We love and miss you so much. See ya later. I love you 🕯🕊💓💔

12/04/2024

Good afternoon friends and family this is Drew. Rebeca will be taking an unknown time leave of absence from the shop as we have heard of her brothers passing. It's a very difficult time for her and her family and I'll be running things and answering questions the best I can. Also with Christmas around the corner, dozens of calls have been pouring in so I have been stretched very thin. If you haven't heard anything within 48 hours, please feel free to call or text (texting is preferred as it is easier for me to respond and keep track).

12/03/2024

At 11:32 am today, we lost my brother, Jose Bautista. This is is still new and we're in shock. We will be in the process of arrangements for his services. Thank you to everyone for reaching out, family and friends. We will update everyone when we can.

We are truly grateful for all the love, support, thoughts, prayers and everyone fighting along with him.

See ya later big bro. We are going to miss you so much. I have no words to express how much this hurts.

🕯🕊💔 Fly high and tell mom we love and miss her.

Rebeca

12/01/2024

This is my brother's GoFund Me for those who have asked. Please donate if you are able, and if not that is ok. Please share!

In the early morning hours of Thanksgiving Eve, Wednesday, No… Rebeca Bautista needs your support for Support Jose's Fight: Traumatic Brain Injury from Hit & Run

11/29/2024

At about 2:08 pm Jose got taken down to surgery to remove the left side of his skull to remove the pressure. It was in the 30 to 33 range.

They want it in the 8 to 22 range. The lower numbers being the better.

They did catch it early and the neurosurgeon has hope that Jose will be here with us. But, we have to remember that this is a major surgery and we don't know what the outcome will be. We are here for him. Loving him. Giving good vibes and prayers. We gave him words of encouragement. Told him how much he means to us and how much we love him and need him here. Please do the same with yourself for him and us today. Even if you don't know him. Please say something nice or pray. Whatever you can do. We appreciate it so much.

Rebeca ❤️

11/29/2024

A big big thank you to the person/people who recognized the truck last night at the E. Deyoung Casey's in Marion and called the authorities. We appreciate you more than you know.

I was kept in the loop and told before the press release was given. I'm glad the police worked hard for my brother and it paid off. Including all the prayers, thoughts, shares and outpouring of love from the community, family, and friends. We are truly grateful.

Rebeca

❤️

11/28/2024

This is the truck and person that is of interest in my brother's hit and run. If you know this person, please encourage them to do the right thing. Or if you could do the right thing. Our family would appreciate it.

Rebeca

https://www.facebook.com/share/1AxtLygoQc/

11/27/2024

Please keep my family in your thoughts, prayers, good vibes. Anything you can do.

My brother was involved in a hit and run this morning in Williamson County on his way to work in Marion. It's all over the local news. If you know anything please contact the authorities.

He was life flighted to St. Louis with life threatening injuries and is in critical condition. I'm on my way to STL now. He is undergoing numerous procedures and tests to help save his life.

I don't see how anyone could just leave him lying there. I hope they come forward. Luckily someone stopped and called 911 and helped him. I and his family and friends are grateful to that person. And hopefully he was saved in time and will be ok.

I will not be answering calls/texts on the business side of things.

Please keep your loved ones close and give them hugs and let them know how much they mean to you.

Thanks to everyone for their understanding.

Rebeca