12/21/2024
We've not been able to answer a lot of calls. We are trying. It's busy during the holidays, and it's hard to answer the phone when you're working on a dog/cat, especially of they aren't cooperating well. Also, we may be checking out a client and we are unable to answer the phone at that time.
Also, please know we always try to get back with everyone in a timely manner. But, due to illness as well as the passing of my brother and with the busy time of year in grooming that can be exhausting, along with grief and illness that has been very hard to do.
Please be understanding during this time.
Also, please send a text over voicemail if possible. During this time we have not been able to listen to any voicemail. Texts are easier to accommodate.
We also always suggest pre-booking for the important holidays in advance. The schedule gets booked up pretty quickly and it can be difficult to get everyone in that wants in.
Thank you for understanding!
Rebeca