12/19/2024
Time spent talking to clients in the exam room can be difficult. Between the interruptions, the focus on documenting on the computer, cell phone use and language barriers, is it any wonder conversation can occur? However, there is another communication barrier to be aware of. This one is often “silent,” but it can easily affect over 36% of your clients.1 It is called “health literacy,” and it changes how you communicate with your clients.
Time spent talking to clients in the exam room can be difficult.