10/17/2022
Dear Alder Creek Family,
I am excited to share the news that Alder Creek Veterinary Hospital has partnered with Petco, which will give us the resources to move the practice forward with a renewed commitment to help you care for your pets’ physical, mental, social, and emotional needs. The strengths that both Alder Creek and Petco are bringing to this partnership will complement one another well.
My role as your veterinarian will remain the same. The staff you have come to know and trust will still be here, joining me in this adventure. Please know this was not a decision that I took lightly. I have been searching for years for the right opportunity to grow and develop this practice and feel that partnering with Petco is the best decision for you, our clients, and for your pets, as well as for our team.
Petco’s goal is to provide high quality healthcare, exceptional client care and education, and to work together with us as a team for the best interests of our patients. Joining Petco will provide our team with excellent resources and support, allowing us to focus on what we do best – building relationships with our clients and caring for their furry (or sometimes feathered!) family members.
This partnership allows me to provide my current staff with better benefits, including medical insurance and retirement plans, as well as development and career opportunities. These benefits also allow me to recruit the best team members out there as we grow. Rest assured, we will continue to deliver the same exceptional care you have become accustomed to receiving with the same trusted, compassionate team.
We will make every effort to ensure a seamless transition with minimal disruption to our clients as well as our team as we integrate with Petco, their systems, and their programs. From October 17 – October 30th we will not be seeing patients as we update and train our team on a new IT system. We will reopen our doors ready to see your pets on October 31st!
We will continue to use our same location until we transition to the brand new Petco Pet Care Center at 75 Rossanley Dr, in Medford, which is scheduled to open in early 2024. We clearly have some time here, but the Pet Care Center will give you convenient access to high quality food, treats, supplies, and other pet services.
Being part of a health and wellness company like Petco provides many additional benefits, including:
- PAL rewards
- Vital Care
- Grooming and training
- Food, treats, supplies and everything else your pet needs at great prices
- Repeat delivery, curbside service, and same day delivery
If you are interested in exploring these or have additional questions, visit Petco.com to check out everything they have to offer!
Change can be a little scary, but we are here to make this transition as smooth as possible for you. If you have any questions, please don’t hesitate to reach out. We are excited to be making this transition and look forward to our continued relationship with you and your furry family!
Sincerely,
Beth Gurney, DVM
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