Pampered Paws Mobile Peticures LLC

Pampered Paws Mobile Peticures LLC We’re a mobile in-home business servicing the Treasure Valley and surrounding areas in Idaho.
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We service Boise, Meridian, Eagle, Garden City, Kuna, Nampa, Caldwell, Star and Middleton.

208-600-4952
[email protected]

We have openings tomorrow (Friday) for Boise, Garden City, Meridian, Eagle, Kuna, Star, Nampa, Caldwell & Middleton. 🐾🐕🐈...
01/23/2025

We have openings tomorrow (Friday) for Boise, Garden City, Meridian, Eagle, Kuna, Star, Nampa, Caldwell & Middleton.
🐾🐕🐈‍⬛🐢🐇🦜🐾

This is our regular menu and discounted membership menu. Membership info:

Perks:
🔹Discounted prices
🔹The same groomers each visit to help reduce anxiety & stress.
🔹A yearly 2, 4 or 8 week schedule with priority booking.
🔹A maintenance schedule that will improve over all nail health.
🔹Locked in rates for the year.

How does this work?
After paying an annual membership fee members can choose a 2, 4 or 8 week schedule & their preferred groomers. The yearly membership fee is $35 for one or two pet households and $70 for 3+ pet
households. This would cover all of 2025. We will then send a list of dates to review and will go over times & routing before finalizing your yearly schedule. Payment for each appointment would be done at the time of service throughout the year.

We have openings tomorrow (Friday) and Saturday for Boise, Garden City, Meridian, Kuna, Eagle, Star, Nampa, Caldwell & M...
01/16/2025

We have openings tomorrow (Friday) and Saturday for Boise, Garden City, Meridian, Kuna, Eagle, Star, Nampa, Caldwell & Middleton.
🐾🐕🐈‍⬛🦜🐇🐢🐾
To book call or text 208-600-4952 or send us a direct message 😊

Happy New Year 🐾
01/01/2025

Happy New Year 🐾

YES.

*Public Statement* Edit to add: He is also publicly claiming that he asked repeatedly to speak to the owner and for my n...
12/23/2024

*Public Statement*

Edit to add: He is also publicly claiming that he asked repeatedly to speak to the owner and for my name and was ignored and then blocked. He was answered each time that he WAS speaking with the owner and I provided my name yet he continued to ask….

We have unfortunately been put in the position to need to make a public statement regarding an appointment we completed on Wed. 12/18. All of the proof regarding vet records and screenshots is attached.

This is a long post but the safety and well-being of the pets entrusted to our care is our top priority and we feel the need to address this issue in full. Our team is highly trained, experienced, and dedicated to providing the highest quality service, ensuring every pet feels safe, loved, and comfortable. Our whole goal is to turn grooming into a positive experience for pets which is why we allow owners to be involved, stop at critical signs of stress, and offer treasure box to change the way pets feel about nail time. Over the last 10 years we have worked with thousands of pets in the treasure valley and have many fellow groomers and veterinarians that refer aggressive, anxious and fearful pets to us.

Recently, a claim was made suggesting that two of our team members caused serious injuries to a client’s pet. We take any such claims very seriously and immediately investigated the matter. After thorough review, including obtaining professional input from a veterinarian, it has been confirmed that the reported issue did not occur under our care and was caused by an underlying blood disorder.

On Wednesday 12/18 Mr. Tucker had an appointment and left a comment afterwards (attached below) stating how professionally and kindly we handled his pet even after the pet became aggressive. On Friday 12/20 at 10pm he reached out claiming that he thought we had broken his dogs back left leg and asking if we were insured. He sent a photo that showed quite a bit of swelling in the back left leg. But stated that no pain, swelling or symptoms were present until the following day. At 2 am he began posting in multiple places on our page that we had broken his pets leg, and that multiple employees had aggressively pinned his pet down with excessive force. Despite the fact that that he was holding Dunkin’s head/upper body and one employee was sitting next to him holding his back end. The other employee was doing the nails and in no way restraining. He admitted to holding his dog multiple times but later claimed that wasn’t the case. I immediately reached out (outside of our normal business hours) and assured him that we are both licensed and insured. He was informed that after taking his pet to the vet he would need to give them permission to speak with us regarding diagnosis if it was deemed our fault so we could submit it to our insurance and fully reimburse both his medical bill and grooming bill. Despite explaining the process to him multiple times and letting him know that we could not send money ahead of time for an unknown injury or cause and would need that vet release for insurance he proceeded to send us over 70 messages in a two day period cursing us, threatening lawsuits and threatening to destroy our business. After hours of back and forth we finally convinced him to seek medical attention for his pet on Saturday 12/21 who at this point had been left for over 72+ hours with what he claimed was a broken leg.

Following his appointment he sent us only an invoice and not the vets full report that he was emailed or pictures of his dogs other health conditions. The invoice showed testing for bloodwork including autoimmune diseases and blood clotting factors and an antibiotic. Along with a story that didn’t match the results of the invoice claiming we were responsible for the injuries and that we had somehow caused internal bleeding, anemia and bruising to his pets stomach with our excessive force. I informed him that I would follow up with his vet on Monday 12/23 (the next day they were open) and would be in contact with him then. He escalated and became more aggressive claiming that we said if he sent us a picture of the invoice we would happily pay, although he was informed multiple times that we would need to confirm the findings with the vet. He continued posting slanderous information all over our page and sending us numerous messages and threats and finally after leaving us a bad review full of untrue information we banned him from the page. Despite that we have stayed in contact throughout the whole ordeal and kept our word of calling him today after speaking with his vet. We have not heard back from him.

The vet records attached below show that Dunkin has many underlying health conditions none of which are related to the nail grinding he received with us. Despite being made aware of that by his vet he has continued to threaten us that we will be paying his pets vet bills either way. He has since posted in a local group of almost 100k people that he admins that we are the cause of his pets injuries and that we were aggressive with his pet despite his presence during the entire appointment and previous review claiming we handled his pet kindly and professionally. We can not post any evidence or proof showing otherwise in that group because he has deleted our comments and banned us from the group.

He is also publicly claiming that we blamed him for his own pets injuries which is not the case. We stated to Mr.Tucker that we found it concerning that he was accusing us of being aggressive with his pet when he in fact was the one showing aggression. When we switched to the front paws Dunkin tried to bite him. At which point he open hand smacked Dunkin in the muzzle loud enough to make a noise that made both groomers uncomfortable. We then put on a muzzle for his and our safety and to prevent him from using any more excessive force. After the muzzle was on he grabbed a fistful of Dunkin’s scruff for the duration of his two front feet. We do not condone using any type of physical punishment or force especially during an already stressful process for pets and made Mr. Tucker aware of that. We will not accept unfounded accusations or attempts to disparage our reputation, especially when those claims are inconsistent with our track record and the evidence presented by professionals.

We appreciate the ongoing trust and support of our valued clients who have trusted us with their animals for years and know our hearts and our passion for pets. We truly love our jobs and getting to help pets feel more comfortable physically and emotionally every day. If you have any questions or concerns about our services, please don’t hesitate to reach out to us directly.

To end this post on a positive note we want to host a New Year, New Toy event. We would love to hear your honest feedback about your Pampered Paws experience. In return for your time we will provide a toy for each Facebook and Google review (linked at the bottom) we receive for the cats and dogs at the Idaho Humane Society.

We are super excited to see you all in the New Year. Merry Christmas and Happy Holidays 🎄

-Pampered Paws 🐾

Google Review: https://www.google.com/search?sca_esv=68ec65aa43e9a02c&q=pampered+paws+mobile+peticures&uds=ADvngMhEKogu8nsy9yhr4-VfK8a2OkqORjTycUE5cW0OZqezjtpRCWcgjLoTKelQpSKKtHKukSbmolANPIHt2FF_pdoHA6EkX2zrBpNTCia-YU4dcGnmvgcPd4q7irz9ahrvyfk8vI6YXB0cv1u-s9PcMcsZccmqxq3sT7Vb7_u8UCnz9vj9DKBoZuX8fqCMjGNaHHlU9n3GBLI2KRRYecv06JV01DBZCT8pn-Bi1-GQDwLx-V6WCOCNwwjNC8Egso-DomFpyDuy7cfc6BSlPxJ1JCjK70Kxc2ZtrNiaTNGBrSsWvA19QJtX5ZOq4W2vNEJm99wlPsrI9UE4zvED55GTc8HmoKzt8fw59egZc8quKzRbrEc96r538JE4UxWWr9EYIngoqdZSGENzA7rsI9mxxHpkU7EQqsDDPAkCObyh_OkokXmhMy9fbZ56v8Yre9hnGyhQg95yb9gLZuHYGlxPm83TtSS2uw&si=ACC90nyLlcElEvb2bNLvGYvz3qiAcpG8o-5i2yZlV8nB7U3FBbYfzQ9x2e11fRa6r1Qi6qGOp6ocGxKJovBoTKb1LrQq7MfazQPfo3f4ipQTIKzh70V6RlG_Tx7YJVQ-vN5dZ7pMvMSm&sa=X&ved=2ahUKEwiA2Z_y576KAxWoJjQIHQIGNLoQk8gLegQIJhAB&ictx=1&biw=390&bih=669&dpr=3 =0

12/19/2024

Edit: Closed for routing

We have openings tomorrow (Friday) for Boise, Meridian, Kuna, Eagle, Star, Nampa, Caldwell & Middleton 🐾

We have openings tomorrow (Saturday) for Boise, Meridian, Kuna, Eagle, Star, Nampa, Caldwell & Middleton. We offer in ho...
11/01/2024

We have openings tomorrow (Saturday) for Boise, Meridian, Kuna, Eagle, Star, Nampa, Caldwell & Middleton.

We offer in home nail grinding/clipping, ear cleaning, teeth brushing, gland expression, paw pad shaves, and other in between grooming services for dogs, cats, small animals, birds and reptiles. 🐾

🎃🐾 We’re dying to see your furry friends all dressed up for Halloween! Whether they’re rocking a spooky costume, a cute ...
10/31/2024

🎃🐾 We’re dying to see your furry friends all dressed up for Halloween! Whether they’re rocking a spooky costume, a cute getup, or just a fun accessory, share your festive pet pics with us! 🐱👻🐶

10/10/2024

Edit: closed for routing. We have last minute openings for tomorrow if anyone needs their pets nails, ears, teeth or glands done 🐾

Look at this cutie patootie! 💕
10/10/2024

Look at this cutie patootie! 💕

"Experts say cheese should be left on the counter… but when the ‘experts’ are dogs, you know there's a cheesy plot twist...
09/15/2024

"Experts say cheese should be left on the counter… but when the ‘experts’ are dogs, you know there's a cheesy plot twist 🧀🐶. Don't blame them though—who could resist that perfect snack at eye level? 😋 "

Let her win  ♥️
09/06/2024

Let her win ♥️

🎉 Exciting News! 🎉We’re thrilled to announce that our new menu of pet services will officially roll out on September 15t...
09/06/2024

🎉 Exciting News! 🎉

We’re thrilled to announce that our new menu of pet services will officially roll out on September 15th! 🐾 We’re adding some fantastic new services to keep your furry friends looking, smelling, and feeling their best!

✨Pooph Treatments for Odor– Say goodbye to those pesky pet smells with our specialized pooph treatments! Prices start at $5.

🐕Doggy Cologne & Bandanas– Keep your pup smelling fresh and looking stylish! Prices start at $3.

🐶Ear Plucking– Ensuring clean and healthy ears for your pup.

🐾Paw Pad Shaving– Keep those paws clean and comfy with our paw pad shaving service.

We are also making a few updates to better serve you and your pets:

💳New! Card-on-File System– To streamline your experience and make your visits even smoother, we will be keeping cards on file for all clients. Your card will only be charged if you choose to pay with the card on file or in the event of a last-minute cancellation or no-show. For those who prefer not to keep a card on file, we offer an alternative: a fully refundable deposit that can be kept on account. This deposit can be refunded at any time and is only used to cover any last-minute cancellations or no-shows. This system allows us to provide more convenient and efficient service, ensuring your furry family members get the care they deserve with ease!

🟢A Little Update on Pricing– To continue providing the high-quality care and services you’ve come to expect from us, there will be some small price adjustments on select services due to rising costs and inflation. We’re committed to keeping our rates as affordable as possible while ensuring your pets receive the best care and attention they deserve. We truly appreciate your understanding and support!

⭐️Membership Perks– If you’re currently a member, we’ve got great news! You’re locked in at your current pricing until the end of the year. Not a member yet? Now’s the perfect time to join! Our memberships are half price for the rest of 2024 and offer set schedules and discounted pricing, so you can plan ahead and guarantee your pet’s spot on our calendar with your favorite groomers. We will be working over the next couple weeks to finish getting membership dates out to anyone who recently signed up.

What are the perks?
🔹Discounted prices
🔹The same groomers each visit to help reduce anxiety and stress for pets.
🔹Consistent appointments booked through the year on a 2, 4 or 8 week schedule with priority booking.
🔹A maintenance schedule that will improve over all nail health.
🔹Locked in rates for the year regardless of any price increases that year.

How does this work?
After paying an annual membership fee members can choose a 2, 4 or 8 week schedule and their preferred groomers. The yearly membership fee is $25 ($12.50 for the rest of 2024) for one or two pet households and $50 ($25 for the rest of 2024) for 3+ pet households. You will then be sent a list of dates to review and we will go over times and routing before finalizing your yearly schedule. Payment for each appointment would be done at the time of service throughout the year.

Thank you for your continued support! 😊

Address

Meridian, ID

Opening Hours

Monday 9am - 6pm
Tuesday 9:30am - 7:30pm
Wednesday 9am - 7:30pm
Thursday 9:30am - 7:30pm
Friday 9:30am - 7:30pm
Saturday 9:30am - 3:45pm

Telephone

+12086004952

Website

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FAQ’s:

Q: How much is it?

A: It's $20 for the first pet and $15 for any additional cats or dogs. Small animals (bunnies ferrets, guinea pigs etc) are only $10 for additional pets instead of $15. If you have 5+ pets the 5th pet is FREE!

Q: Do you come to me?

A: Yes we are a mobile in-home service that services Boise, Meridian, Eagle, Kuna, Garden City, Nampa, Caldwell, Star and Middleton.