08/27/2024
It is unfortunate that we have to post about this, but we are going to crack down on our cancelation/no shows. We have always tried to be lenient because we know things come up, and life happens. But with the excessive amount of them lately, (and especially as a small business) we really need to enforce the policies. We always allow you to cancel or reschedule an appointment, we just ask for 24HRS notice. If you reschedule less than 24 hours or do not show up for an appointment there will be a $25 fee per dog that will need to be paid prior to being put back on the schedule. We are hoping to avoid taking deposits at time of booking, but that and keeping a card on file are the next steps. We do appreciate all of you!
🩷Pic of Bailey for attention because she is cute and deserves it!🩷