09/18/2025
Good afternoon,
Just wanted to go over a few changes we are making to Escatawpa Animal Clinic’s appointment policies.
We are now REQUIRING a $100 deposit for ALL surgeries upon being scheduled. Estimates for surgeries are available upon request!
We are now REQUIRING a $100 deposit for ALL Large Animal farm calls. We will message client paperwork and our financial agreement to you to update for us via text or Ottoflow if it has not been updated within a calendar year.
We are now REQUIRING a $57 deposit for any client who no shows an appointment or has a same day cancellation 3 times within a calendar year.
ALL DEPOSITS WILL BE PUT TOWARDS APPOINTMENT/SURGERY TOTAL. DEPOSITS ARE NON-REFUNDABLE IF A NO SHOW/CANCELLATION OCCURS WITHIN 24 HRS!
We have had multiple non-payments recently after services were rendered, which called for a change for EVERYONE with our normal policies. We are sorry that this impacts everyone, but to remain fair what must be done for one…must be done for all.
If you would like estimates for services, our staff will be more than happy to make one and update them along the way. Just let them know!!
Thank you for your understanding and continued support!