Veterinary care promoting pet wellness in Lake County. "Life's Just Better When Done With Pets"
Quality healthcare for those VIPs (Very Important Pets) in your life.
12/05/2024
**OPERATING HOURS UPDATE**
Please note that Shamrock Animal Hospital will be closed on Saturday, December 7th in order to allow our staff to attend our annual holiday outing.
We will reopen on Monday, December 9th at 8am.
12/03/2024
Happy Tuesday nation! If you have spent enough time with any member of the Shamrock Animal Hospital family, you know that we operate in three different areas that compose our mission statement:
DO GREAT WORK
HAVE FUN
GIVE BACK
We hope that the first two are evident every time you come to visit us. And we hope that our mission of giving back is evident - especially the work we do with Patriot Service Dogs.
The other area that is very important to so many of us in the veterinary industry is the very serious topic of mental health. There is one organization locally that focuses on the mental health of our school-aged community member, the MIKE foundation.
So, on this Giving Tuesday, we ask that you consider donating (any amount) to one (or both) of these fantastic organizations so that they can continue their missions within our community.
Thank you for your consideration and we wish you and your families a very joyous holiday season.
Sincerely,
Dr. Fagan, Jeff and the entire team
11/10/2024
We have been working for the last six years with Patriot Service Dogs and the work has been wildly fulfilling. We have also had the opportunity to learn even more about the history and legacy of the various branches of our armed services.
One of the more interesting things that we have learned is that, while tomorrow is Veteran’s Day, November 10th is the recognized birthday of one of the fiercest and most revered military divisions the world has ever seen.
The first dog we ever directly placed into the PSD program, Everlove, has provided amazing support to Shawn and his family. So today, we are sure that Evv will be in the middle of a CRAZY celebration of the birthday of the United States Marine Corp.
Shamrock Animal Hospital and the entire team wants to thank Shawn and all of his Marine Corps brothers a very happy Corps birthday!
Semper Fi
11/08/2024
We know that the human-animal bond is something to be not only respected, but cherished.
Here in the South, where football is akin to religion, we share in the incredible loss of a canine personality that has reminded us of the incredible importance of the relationship that we all have with our pets.
Kirk Herbstreit, for the last few years, has demonstrated the importance and power of pets to make our lives whole.
Here at Shamrock Animal Hospital, our hope is that Kirk will know that the incredible loss that he is feeling today will slowly be replaced by the memory of better times with Ben.
We know that, when the time comes, they will be reunited without the stress and sorrow that Kirk is feeling tonight.
Kirk Herbstreit announced the passing of Ben, his dog who accompanied him to many college and pro football games.
10/31/2024
WE ARE BACK UP AND RUNNING!!!
As of 11am today, we have had our phone and internet services restored.
We thank you all for your patience and understanding.
Sincerely,
The Shamrock Living Team
10/30/2024
**Communication Update**
We understand that it is difficult to get in touch with our office right now. Our internet and phone provider (we won't name names!) has been slow to respond to our connectivity outage and we are not expecting service back until tomorrow or Friday at the current time.
We thought that we would give you a couple of options to reach out to us, and we thank you in advance for your patience.
1) If you would like to schedule an appointment, food, medication refills or have a request for records, the most efficient way to do that is to use the Shamrock Animal Hospital app.
2) If you have a question about your pet, its treatment or other items, you can also email us at: [email protected]
3) If you don't have access to the app or email, please call the office at 352-483-2999 and follow the voicemail prompts. We have a tremendous backlog of voicemail messages that we have retrieved and we are working diligently to respond to everyone in the order that their messages were received.
4) If your pet is having a health emergency, you can bring your pet in to the hospital and we will do our very best to accommodate you in the fastest fashion possible.
We know and understand the frustration that this is causing for our clients and please know that we are likely more frustrated with the situation.
As we said above, we ask for your patience and understanding as it is a situation that is out of our control and we are doing our best to work around the challenges we are facing.
We will continue to keep you all updated on the status of our situation daily until it is resolved.
Sincerely,
Your Shamrock Living Team!
10/29/2024
Happy Tuesday Nation!
We are currently experiencing an internet outage which is also affecting our phone service.
Please bear with us while we correct he issue and get back up and operating.
10/15/2024
How do I even begin to discuss how amazing my staff is. To only have 1 week to celebrate them is just not enough!! “My girls” as I call them help me be the best I can be every day!! They are compassionate, loving, hard working, funny, sweet, and would do anything for any animal or client who walks in the door!! Please to all my clients coming in this week give a special shout out to my wonderful staff, Liz, Mary, Chelsea, Lacie, Marlee, Megan, Lila, Shyanne, Emily, and certainly not last Mikayla!! You guys make coming to work and being your boss so much better. If you love what you do and work with amazing people you will never work a day in your life!!!❤️🥰🌠🐶🐱☘️
~ Dr Fagan
10/10/2024
**HAPPY POST-MILTON THURSDAY** OPENING AT 2PM
Here's Atlas, aka "Stinky". He weathered the storm with the Fagans along with 5 dogs and another cat - oh - and five humans.
First of all, we hope that everyone in our community weathered the storm well. A short drive from home to the office saw a lot of limbs down and a couple of trees that didn't fair so well, but we are sure that there is more significant damage in our community that we did not come across.
We were also very encouraged by the fact that we saw crews out and about clearing drains and working to bring local travel back to some sort of normalcy.
We have just done an inspection of the hospital. We are running on generator power through the entire building and have a few tree limbs down in the parking lot. We will be monitoring the app, Facebook and email if you need to reach us.
We will have multiple staff members here from 2pm-6pm today if anyone has any need to be seen. We are also available to check microchips on any pets that may have been separated from their families due to the storm.
If you don't have the app or access to email, please call the office and leave a voicemail message and we will make every attempt to get back to you before the end of the day.
If there is anything you need, Shamrock is here to assist. Only a phone call away!
10/09/2024
We were looking for some ideas to kill time while we all wait for the storm to arrive. Chahlee had the best idea. A family game of Monopoly!
**SHAMROCK ANIMAL HOSPITAL IS CLOSED AT THIS TIME**
As we begin to see the rain falling a bit harder and anticipate the wind to kick up at some point in the next couple of hours, we have closed the hospital for the safety of our staff members.
Based on the current information we have, we will be closed on Thursday morning, October 10th.
PROVIDED THAT IT IS SAFE FOR OUR STAFF TO GET TO THE HOSPITAL, WE WILL EXPECT TO BE RE-OPENING AT 2PM ON THURSDAY.
Please note that we posted information for the new location of the Veterinary Emergency Clinic in Fruitland Park. We have been informed that they will not be open during the storm due to the fact that they have not yet installed a generator at their new facility.
For those of you who require urgent/emergency care for your pet prior to re-opening, we wanted to update the emergency care facilities that are available to you:
Animal Emergency Hospital - Deland
3100 E New York Ave
DeLand, FL 32724
386-252-0337
Depending on your location, you may also consider:
Veterinary Emergency Group
1490 West Fairbanks Ave
Winter Park, FL 32789
407-992-7753
We have had a number of clients use this new facility in Winter Park and have gotten very positive feedback on the service they provide.
We hope that everyone is prepared and we encourage you to stay safe.
In the event that you would like to reach out to us during the storm, we will be monitoring messages on the Shamrock Animal Hospital App and our general email: [email protected]
All the best~
Dr. Fagan and the team
Veterinary care promoting pet wellness in Lake County. "Life's Just Better When Done With Pets"
10/08/2024
Mixing up the photos here today. Lacie loves all of our clients so can you imagine how much love this pack of dogs gets?!?!?!?
**OPERATING HOURS WEDNESDAY, OCTOBER 9TH**
It seems that Milton is potentially slowing down but, as we all know, timing and severity of storms can change almost by the hour.
We will be open Wednesday morning at our normal opening time of 8am. We will remain open until we anticipate that the conditions are predicted to become unsafe. We definitely suggest getting in touch with us in the morning if you have anything that needs to be addressed with your pets.
Our hospital is supported by a backup generator so all of our boarding pets will be safe and sound. If you have a last minute boarding need, please give us a call and we can try to accommodate your pets.
If you are wondering whether or not we are still open, please check this page as that seems to be the most effective way to communicate with everyone in real time.
As we roll through the day tomorrow, we hope to have a better idea as to what Thursday will hold for us in terms of operating hours. Once we have determined that it is safe for our staff members, clients and community members to be on the roads, we will open the hospital.
NOTE: For those of you who have used the Veterinary Emergency Clinic in Leesburg, please note that they have moved into a new facility in Fruitland Park. The address is:
913 Village Park Drive
Fruitland Park, FL 34731
Phone: 407-644-4449
Alternately, 24 hour emergency care is also available at the Animal Emergency Hospital of Deland. That address is:
2100 E New York Avenue
Deland, FL 32724
Phone: 386-252-0337
Whenever possible, we will be available here at the office during our normal operating hours. The safety and welfare of our staff and clients is always the first priority.
In the event that you have a question or concern, the two best ways to reach us during the storm is either through the Shamrock Animal Hospital App or via email at: [email protected]
We will also be checking our voicemail regularly if you call and don't get to speak to us directly.
Please stay safe everyone!
10/07/2024
Hey everyone! It's me, Reagan Fagan! My mom just wanted me to let everyone know that Shamrock Animal Hospital expects to be open all day with a full staff tomorrow, Tuesday October 8th.
She also suggested that everyone check and make sure you have everything that you might need for your pets for the rest of the week. If you are considering taking your pets to an animal-friendly shelter during the storm, make sure that you have all of their vaccine records - you can request them through the Shamrock Animal Hospital App or by sending us an email at [email protected] and we will turn it around for you.
Currently we are expecting to be open on Wednesday as well until weather conditions dictate that we need to get everyone home safe and sound.
In the event that you need to get in touch with us, please leave a message on our office voicemail and we will return your call as soon as possible.
Please stay tuned to our page for any operations updates. The hospital is equipped with a generator so we will be back up and running post-storm as soon as it is safe for our staff to get here.
Stay safe and let us know if you need anything!
09/26/2024
***OPERATING HOURS UPDATE***
Thursday, September 26th 2:30 pm
We will be closing the office at 4:30 pm today to allow all of our staff members to get home safely. The office will reopen tomorrow morning at 8am and we will be open during our normal operating hours on Friday and Saturday.
The best way to get in touch with us is either via email ([email protected]) or through the Shamrock Animal Hospital App - available in the Apple App Store or Google Play Store.
WE WILL CONTINUE TO UPDATE YOU ON OUR OPERATIONS VIA FACEBOOK AND MESSAGES THROUGH THE SHAMROCK ANIMAL HOSPITAL APP
As always, we are closely monitoring the approach of Hurricane Helene. Currently, we are planning on being open during our normal operating hours for the rest of today and all day on Thursday. In the event that there are power outages in the area and you cannot reach us via telephone, please use our general email address, [email protected] or use the Shamrock App which can be downloaded on the Apple App Store or Google Play Store.
The app is also a great way to have all of your vaccine history as vaccine reminders can be found in each pet’s profile.
If you need vaccine records or microchip information for your pet, please feel free to send us a message in the App or via the email address listed above.
Based on the most current information, we do not expect any evacuation orders in our area. In the event that this changes, please make sure that you have enough food and water on-hand for your pets.
If there is anything else that you need from us, we are here to help!
Sincerely,
Dr. Fagan and the Staff of Shamrock Animal Hospital
09/24/2024
Hey nation! It time to potentially plan for another storm. We are hoping that it stays to the west, but better safe than sorry. Here is our recommended checklist to prepare for these types of storms:
1) Do you have a copy of your pet's vaccine records? Most shelters that do accept pets will require up to date vaccines.
2) Make sure that you have enough water and food for your pets. If the weather makes travel difficult, we often see the stores that will not open until they know it is safe for customers.
3) Is your pet microchipped? If so, make sure that you have the number. If you don't know it or would like to verify that it is still in place, feel free to stop by Shamrock Animal Hospital and we can run the scanner over your pet's coat to verify that it is still there.
4) Please note that, in the event of a power outage, Shamrock Animal Hospital has a backup generator so, provided we can get into the office, we will be here to support your pet's healthcare needs.
5) Even with a generator, our internet service and phone service do not always operate properly during storms. We will post any necessary operating updates here on Facebook and we also have the ability to send important info our to our clients via text and email. If you haven't already downloaded our FREE Shamrock Animal Hospital App, we strongly encourage you to register as soon as possible as it normally takes about 24 hours for your account to become active. You can also send us direct messages through the App.
Most important however is safety of our pets, our families and our staff members.
As we mentioned, we hope that this is only a precautionary message and that the impact of the storm will not be severe.
Give your pets a kiss and a hug from Dr. Fagan and remember, "Life's Just Better When Done With Pets"
09/18/2024
Give4Marion Update!! We have raised 88% of our $20,000 goal!! Wow!
There are still time to participate. The minimum donation is just $10 and every dollar helps! You can also share Patriot Service Dogs’ Give4Marion link and encourage others to chip in $10.
****SEPTEMBER IS NATIONAL SERVICE DOGS AWARENESS MONTH****
Since 2018, Shamrock Animal Hospital has been supporting Patriot Service Dogs. This amazing organization, led by Julie Sanderson, works tirelessly to provide well trained service dogs to disabled United States Veterans, Law Enforcement and First Responders to enhance their lives and the communities that they live in.
In conjunction with IDEXX and Zoetis, Dr. Fagan is proud to be able to provide all of the care, vaccines, flea/tick/heartworm prevention to Patriot Service Dogs at no cost to the organization.
In this video, you can learn the story of retired Marine, Shawn George and Everlove - the first dog that we ever donated to the program. We are so proud of the profound impact that Ev has had on Shawn and his family.
In 2022, PSD was not recognized by Land Rover with their annual Defender Service Award. Land Rover donated a fully equipped Land Rover Defender and $25,000 toward PSD's efforts.
In addition, we are so proud that Dr. Fagan was recognized in a nationwide vote as the American Humane 2022 Hero Vet for Shamrock's contributions to ensuring that the dogs in the program are kept healthy to ensure that they are providing optimal support to their deserving Veterans upon placement.
We encourage you to visit the Patriot Service Dogs website (www.patriotservicedogs.org) to learn more about the mission of the organization which also includes links for Central Florida families to volunteer in the raising of these amazing creatures as well as opportunities to contribute to the our shared mission to support US Veterans in recognition of their service to our country.
We are extremely proud of the dogs that have been placed and providing the support to these individuals who served our Country so bravely and helping them to overcome the hurdles that they experience as they reenter our communities following their service.
We always say that "Life's Just Better When Done With Pets" and there is no better proof of this than the dogs that we have supported over the last 6 years.
We also want to thank all of our Veterans who have so proudly served our country in the mission to keep all of us safe and secure.
Be the first to know and let us send you an email when Shamrock Animal Hospital posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
What do you do when you combine a Floridian (and huge Florida Gator fan), a New Englander (who lives and dies by where the Red Sox are in the standings), 6 kids, 4 dogs, 1 cat, a large number of colorful fish and a pocket full of dreams for the future?
You become the owners of Shamrock Animal Hospital, of course.
Having met in 2014 and married in 2015, there was always something “more” in our marriage. As we moved along in time, we realized that Raquel’s dream of owning her own animal hospital, and more than 20 years as a veterinarian, where she could do it “her way” and Jeff’s background in customer service, hospitality, sales & marketing and real estate were a very interesting blend. When we started putting it all together, we developed our own recipe for not only delivering great veterinary care, but also for enhancing people’s lives by enjoying it with their pets.
We spent dozens of late nights discussing what we thought our version of a “pet lifestyle” would be.
What kind of facility we would want to build?
How would we want our employees to interact with our clients?
How would we want our clients to interact with us?
Where would our hospital even be?
Then it happened…online…the same way we met in 2014!
It started as a simple little email saying that there was an animal hospital for sale in Central Florida. The next piece of information told us that it was in Mount Dora – one of our favorite day-trip towns. Next, we saw the facility and talked to people about the hospital. AND, it was called Shamrock! What could be luckier than that for an Irishman like Jeff? The match could not have been more perfect.
Within 8 weeks, we had both quit our jobs and started our new journey of #shamrockliving. We both checked items off our professional bucket list. Raquel had a practice that she could call her very own and Jeff had a job where he could bring his dog to work everyday! There hasn’t been a single day that we have ever looked back.
You see, in the grand scheme of things, we really think that our pets have it right.
Play, eat, sleep, love…repeat everyday. We could all probably take a few lessons from them!
Until we see you next – give your dog a hug or your cat a kiss from us! And please remember what we say, “Life’s Just Better When Done With Pets”.