10/11/2024
Dear clients…. This is a very much needed topic that needs to be touched!
From today October 11th 2024 forward….
There will be no exceptions for late drop offs!!! Drop off is between 8:30-9 for a reason!!!! That gives a 30 minute time frame for you to drop your pet off. At 9:00 I start my day with the pets. Meaning the door is locked and WILL NOT be opened until I call you to let you know your pet is ready!
I clearly state when everyone drops their pet off that I will call you when they are ready to be picked up. Calling continuously asking if your pet is ready for pick up and even showing up to the shop to ask if your pet is ready makes it take me longer to get your pet ready to go!!!!!
Also I will start closing from 12-1 for lunch!!!!!
I’m sorry if this causes any inconvenience… But my niceness has been taken advantage of for way too long! Hope you all have a great day!