02/13/2023
Whew, it's been a while since we've reached out to all of our friends here. Here's what we've been up to:
1) We're happy to announce that our Palm Desert location is now a fully-owned, fully-managed Bones-N-Scones store. This means that your history and preferences are available across all of our locations, and the same is true for rewards, returns and exchanges. Ray Nocera will be a shareholder, along with Kathy Hart, and both will remain engaged with the company and share in the future as we expand the Bones-N-Scones love to more locations across the greater Palm Springs area. Yay!
2) Our nutrition consultants will soon be trained to an even higher standard that is unmatched by any other pet food/pet supply company. Soon, you'll be able to easily identify our Bones-N-Scones Certified Nutrition Consultants who will each be trained to standards of the North American Veterinary Community (NAVC), and still provide the "best in the industry" nutrition advice and guidance that you've come to expect at Bones-N-Scones, Inc., and absolutely won't find anywhere else.
3) We're proud to announce that you've -- once again -- awarded us the "Best in the Coachella Valley" for 2023. We won't let you down.
4) We've made it our mission, in past years, to fight misinformation. We're now ramping up that fight on your behalf because we take your trust in us so seriously. This is done in an acknowledgement of the reality behind issues like grain-in or grain-free kibbles and the understanding that the truth about diet-related worry about spotlight issues like Dilated Cardiomyopathy (DCM) are the best way to arm ourselves with truth and dispel fears that are sometimes more about giant corporations' sales results than medical facts. We've made the decision to reaffirm our commitment to put you and your companions' interests first -- always.
5) We're committed to keeping your costs for feeding right and best under the best control possible. So we'll do a mixed-food analysis for every customer once a month -- free. This mixed-food analysis is way to include lower-cost kibbles with higher-quality frozen and canned foods to help you meet a budget limit with a more limited impact on the nutritional advantages of feeding the best available. Call or drop by any store and ask about a mixed-food diet plan and we'll schedule time to create a free plan for you.
There's more coming... So we'll close with a big "thank you!"
