03/21/2020
Hello customers and friends, I wanted to post an update on current operations.
This is a challenging time for everyone, and we are doing our best to stay open for you and to keep our shelves stocked. While there are a few products missing, weekly deliveries are still coming and most products are available. If conditions worsen, we may transition to phone orders and pickup. A few key points and thoughts:
THANK YOU - for continuing to shop with us. We truly appreciate it.
If a product you need is out of stock, please ask us and we will do our best to provide information. We reorder every week, so sometimes we have to wait until our distributors get their deliveries. The supply chain is running, and with a few exceptions products will continue to be available.
Be considerate of your fellow pet lovers - by all means pick up supplies for 2-3 weeks to minimize going out, but there is no need to stockpile large amounts. If a particular item does become unavailable, talk to us and we will try to find you a close substitute.
We are sanitizing and cleaning everything frequently - but if you do need to go out for essential supplies, don't forget to mind your personal space, wash up, and avoid touching your face or eating with unwashed hands.
And most of all - take care of yourselves and your furry friends, and we will all get through this crazy time!