Pet Food Experts

Pet Food Experts A people-first approach to pet. At PFX, we invest in the relationships that build businesses, support people and grow our industry.
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With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do because we know that when we do right by people, we ultimately do right by pets.

Honoring all veterans today, including our own PFX family members who have served. Thank you for your courage and dedica...
11/11/2024

Honoring all veterans today, including our own PFX family members who have served. Thank you for your courage and dedication. 🇺🇸

10/23/2024

Please join us in celebrating Alex, Remy, and Jenn, whose unwavering commitment to providing outstanding service has earned a little extra recognition after Customer Service Appreciation Week, thanks to nominations from their colleagues and customers. We're incredibly grateful for their hard work and dedication to continuously enhancing each customer's experience with PFX. Congratulations Alex, Remy, and Jenn! Your exceptional service is the cornerstone of our success. 💙

Three days. One powerhouse PFX team. 💥✈️ Our sales crew jetted in from everywhere to meet the man of the hour—our new CE...
10/19/2024

Three days. One powerhouse PFX team. 💥✈️ Our sales crew jetted in from everywhere to meet the man of the hour—our new CEO, Greg Cyr— and to sharpen our skills with some serious product training. 🐾 Between fresh ideas, new strategies, and a whole lot of team energy, we’re officially geared up to take it to the next level! 🚀

10/18/2024

While every one of our PFX drivers showcases reliability, care, and commitment, we're elated to announce that Dennis Paton of RI, Doug Potts of PA, Clinton Young of IL, Lorenzo Gonzalez of CO, Alan Poulin of WA, and Eddie Frausto of CA have been nominated as our Superstars for Truck Driver Appreciation Week! 🎉 We extend our deepest gratitude to our dedicated drivers who tirelessly propel PFX towards excellence.

In honor of Breast Cancer Awareness Month, we are committed to supporting those affected by this life-changing diagnosis...
10/16/2024

In honor of Breast Cancer Awareness Month, we are committed to supporting those affected by this life-changing diagnosis by offering a suite of free resources designed to empower and educate. Join us in spreading awareness and access to these invaluable tools, as we unite in the fight against breast cancer and advocate for a future where no one faces this journey alone. 💕
https://hubs.ly/Q02TtkMN0

10/11/2024

✨ Customer Service Appreciation Week Spotlight ✨
🐶 Jaclyn Bernstein
🐕 Remy DeRoma
🐾 Nicole Pachico
🐱 Erica Reyes

Don't forget to nominate a Customer Experience Rep who goes above & beyond and they'll be entered for a chance to win a $100 gift card! Whether it's your Customer Service Rep, Order & Claims Processing Rep, or National Accounts Rep, we want to show them your appreciation. ➡️ https://hubs.ly/Q02S_hgH0

✨ Customer Service Appreciation Week Spotlight ✨🦄 Sarah Plants🐕 Alex Chase💫 Amanda Brown💕 Krystal DiasDon't forget to no...
10/10/2024

✨ Customer Service Appreciation Week Spotlight ✨
🦄 Sarah Plants
🐕 Alex Chase
💫 Amanda Brown
💕 Krystal Dias

Don't forget to nominate a Customer Experience Rep who goes above & beyond and they'll be entered for a chance to win a $100 gift card! Whether it's your Customer Service Rep, Order & Claims Processing Rep, or National Accounts Rep, we want to show them your appreciation. ➡️ https://hubs.ly/Q02SWHvx0

10/09/2024

✨ Customer Service Appreciation Week Spotlight ✨
🐹 Emily Lyons
🐾 McKinley Fleck
🐎 Maddy Byrd
🐈 Amanda Tatro

Don't forget to nominate a Customer Experience Rep who goes above & beyond and they'll be entered for a chance to win a $100 gift card! Whether it's your Customer Service Rep, Order & Claims Processing Rep, or National Accounts Rep, we want to show them your appreciation. ➡️ https://hubs.ly/Q02SP44C0

10/08/2024

✨ Customer Service Appreciation Week Spotlight ✨
🐹 Molly Murray
🐾 Jenna Murante
🐶 Emily Mulcahy
🐈 Nick Desrosiers

Reminder: Nominate a CX Rep who goes above & beyond and they'll be entered for a chance to win a $100 gift card! ➡️ https://hubs.ly/Q02SCqpx0

📣We’re proud to introduce Greg Cyr as our new Chief Executive Officer. After 25 years at the helm, Michael Baker will tr...
10/07/2024

📣We’re proud to introduce Greg Cyr as our new Chief Executive Officer. After 25 years at the helm, Michael Baker will transition into the role of Vice Chair of the Board of Directors, continuing to shape the company’s vision. This leadership change marks an inspiring new chapter as the company builds on its legacy of partnership and growth. Read more ➡️ https://bit.ly/PFXCEOTransition

✨🚀 Customer Service Appreciation Week Giveaway 🚀✨Do you have an amazing PFX CX Rep that goes above and beyond for you? N...
10/07/2024

✨🚀 Customer Service Appreciation Week Giveaway 🚀✨
Do you have an amazing PFX CX Rep that goes above and beyond for you? Now’s your chance to show them some love! 💙 Nominate your CX Rep for a chance to win a $100 Visa gift card ➡️ https://hubs.ly/Q02SlZY_0
🗓 Deadline: Saturday, October 12
Let’s celebrate those who make your experience exceptional 🎉

Make the most of Neighborhood Pet Store Day with Astro Loyalty! Get your promos ready, grab downloadable marketing asset...
09/25/2024

Make the most of Neighborhood Pet Store Day with Astro Loyalty! Get your promos ready, grab downloadable marketing assets from the latest edition of The PFX Dish, and let's celebrate the power of our local pet stores together! 🎉

Another reason to celebrate: In 2023, Astro offer redemptions during Neighborhood Pet Store Day were higher than those on Black Friday and Small Business Saturday combined!

🚚💙 Celebrate Our Road Warriors! 💙🚚Great news, everyone! We're keeping the love rolling for  ! You have until October 1st...
09/24/2024

🚚💙 Celebrate Our Road Warriors! 💙🚚
Great news, everyone! We're keeping the love rolling for ! You have until October 1st to show some serious appreciation for our amazing PFX drivers!
Here’s how you can join the fun:
1️⃣ Snap a selfie with your PFX driver! 📸
2️⃣ Upload it and tag with !
Your driver will be entered to win a $100 Visa gift card! 💵 Let’s make their day as awesome as they make ours!
Show your love and let’s keep those wheels turning!

Huge shoutout to Sarah Daniels our superstar National Sales Director for shining bright in   Leading Women in Pet! Her p...
09/19/2024

Huge shoutout to Sarah Daniels our superstar National Sales Director for shining bright in Leading Women in Pet! Her passion, leadership, and love for the pet industry make waves, and we couldn’t be prouder to have her represent Pet Food Experts. Here’s to celebrating Sarah and all the women breaking barriers and leading with heart! Read more ➡️ https://pet-insight.com/magazine/ 🥳🌟

Join Polkadog in their inspiring collaboration with 1% for the Planet! Choose your preferred nonprofits from the list be...
09/19/2024

Join Polkadog in their inspiring collaboration with 1% for the Planet! Choose your preferred nonprofits from the list below, or suggest a new one. Together, we can pave the way for a cleaner, happier, and healthier world. ➡️ https://hubs.ly/Q02Qv0c90

Address

175 Main Street
Pawtucket, RI
02860

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

(401) 334-8535

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Delivering for Decades, Trusted for Generations

Although the Pet Food Experts you know today was founded in 1989, our history in the pet industry runs much deeper. In fact, our story begins in 1936 in the basement of Herbert ‘Salty’ Baker, the great grandfather of our current CEO Michael Baker, in Rumford, Rhode Island. What started out as a hobby turned into a small pet retail business which grew into the distribution business you know today.

83 years later, Pet Food Experts is now a fourth generation family owned and operated company headquartered in Rhode Island. Pet Food Experts delivers to over 4,000 pet retailers in 32 states out of five distribution centers located in Rhode Island, Pennsylvania, Illinois, Washington, and Colorado.

We are committed to helping pet industry retailers and brands win! Strong partnerships with our retailers and vendors enable us to successfully achieve this goal. Developing solid, long-lasting relationships built on open communication, honesty, and trust with our retailers and vendors who share our commitment to offering quality products and services to the consumer. We offer many avenues to success for both retailer and vendor and those are just some of the reasons to choose Pet Food Experts as your “distributor of choice”.


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