Community Animal Care

06/17/2024

Protect Your Pets During Extreme Heat

At Community Animal Care, your pet's health and well-being are our top priorities. With the impending extreme heat expected in our area over the next few days, we want to remind you about the risks of heat-related illnesses and how to keep your pets safe.

Here are some essential tips to ensure your pets remain comfortable and healthy during this period of high temperatures:

1. Hydration is Key: Always provide plenty of fresh water for your pets. Consider placing multiple water bowls around your home to ensure easy access.

2. Avoid Midday Heat: Try to exercise your pets early in the morning or late in the evening when temperatures are cooler. Avoid walking your pets during the hottest part of the day.

3. Never Leave Pets in Cars: Even with windows slightly open, the temperature inside a parked car can quickly become dangerously high. Never leave your pets unattended in a vehicle.

4. Provide Shade and Cool Areas: Ensure your pets have access to shaded areas if they are outside. Indoors, keep them in cool, well-ventilated areas. Fans and air conditioning can help keep them comfortable.

5. Be Alert for Signs of Heatstroke: Symptoms of heatstroke in pets include excessive panting, drooling, lethargy, vomiting, and collapse. If you suspect your pet is suffering from heatstroke, move them to a cool area immediately and contact us or an emergency veterinary clinic right away.

6. Limit Exercise and Play: On extremely hot days, reduce your pet’s physical activity. Overexertion in high temperatures can lead to heat exhaustion or heatstroke.

Remember, our team at Community Animal Care is here to support you and your pets. If you have any concerns or need advice on how to keep your pets safe during this heatwave, please do not hesitate to contact us.

Stay cool and take care of your furry friends!

05/28/2024

Attention Community Animal Care Family! 🐾 Due to a power outage at our office, we regret to inform you that we are unable to accommodate any additional urgent care patients this evening.

02/19/2024

Dear Valued Clients,

We are reaching out to inform you of a temporary adjustment in our urgent care hours due to an
important commitment by our veterinary team.

Some of our doctors will be attending continuing education meetings on Tuesday, February 20th, and
Thursday, February 22nd, which necessitates the modification of our extended urgent care hours.
Consequently, we regret to inform you that the extended urgent care hours from 6:00 PM to 9:00 PM
will not be available on these dates.

Please be reassured that our normal operating hours for urgent care services remain unchanged during
this period. Additionally, we resume our extended urgent care hours will resume the following week.

We apologize for any inconvenience this may cause and appreciate your understanding. As always, if
your pet requires urgent care during our regular hours, we are here to assist you.

Should you have any questions or require further assistance, please do not hesitate to contact us. Thank
you for your continued trust and support in our practice.

02/12/2024

Dear Valued Veterinary Clients,

As your trusted veterinary care provider, we always strive to ensure the safety and well-being of both our staff and our beloved animal patients. With an impending storm forecasted for tomorrow, Tuesday, February 13, 2024, we want to keep you informed about our operational plans.

Currently, we are planning for a delayed opening at 2:00 PM tomorrow to allow for safer travel conditions for our team and clients. However, please note that this opening time is subject to change depending on the severity of the storm.

Given the unpredictable nature of weather events, we will be closely monitoring the situation. If it becomes necessary for the safety of all involved, we may need to close for the entire day.

Rest assured, we are committed to keeping you updated every step of the way. Please keep an eye on your email inbox and our social media channels for any further updates regarding our hours of operation.

If you have any questions or concerns, please don't hesitate to reach out to us at 845-471-7459 or email us at [email protected]

Thank you for your understanding and cooperation as we navigate this weather event together.

06/05/2023

Expanded Urgent Care Hours

We have some exciting news to share with you! As part of our ongoing commitment to providing exceptional veterinary care, we will expand our urgent care hours to include Tuesday nights starting June 6, 2023. This expansion aims to ensure that you have access to the veterinary care your pets need during times that may be more convenient for you.

Our dedicated veterinarians and staff will now be available to address your pet's urgent medical concerns from 2 pm to 9 pm Tuesday evenings. Whether it's a sudden illness, injury, or any other urgent issue, we will provide prompt and high-quality medical attention to your pets.

No appointment will be necessary, but we recommend, if you can, call in advance so we can plan for your arrival. Rest assured that we will prioritize your pet's care based on the severity of their condition, ensuring that those with more urgent needs are attended to promptly.

We understand that unexpected health issues can cause worry and concern for you and your furry family. Our expanded urgent care hours on Tuesday nights aim to alleviate some of that stress and provide you with greater peace of mind, knowing that our compassionate team is available when you need us most.

If you have any questions or need more help, please do not hesitate to contact our veterinary office at 845-471-7459 or by email at [email protected]. We are here to support you and provide the highest care for your pets throughout their healthcare journey.

Thank you for entrusting us with the well-being of your furry companions. We look forward to serving you and continuing to provide exceptional veterinary care during our expanded Tuesday night urgent care hours.

The Doctors and staff at Community Animal Care

03/24/2023

New Thursday Night Urgent Care Services

We are excited to announce that starting Thursday, March 30, 2023, our veterinary office will offer urgent care services for pets on Thursday nights. We understand that pets can experience unexpected medical issues outside of regular business hours, and we want to ensure that all pets in our community have access to the care they need when they need it most.

Our experienced veterinary team will be available to provide immediate medical attention for urgent pet medical concerns every Thursday from 2 PM to 9 PM. Appointments are recommended but not necessary, and pets will be triaged and treated in the order of urgency upon arrival.

Our goal is to provide high-quality and compassionate care for all pets in our community and to give their owners peace of mind. If you have any questions or would like to schedule an appointment, please do not hesitate to contact us at 845-471-7459.

We are committed to serving the needs of all pets in our community, and we are excited to offer this additional service. We hope that this extended availability will provide convenience and comfort to pet owners in our community.

Thank you for entrusting us with the care of your beloved pets. We look forward to continuing to serve our community.

06/22/2022

Dear Client,

As we have previously communicated, due to the high demand for veterinary care and nationwide staff shortages, we are constantly re-evaluating our operational procedures. At this time, we find it necessary to institute the following protocols in order to allow for a work-life balance for our veterinarians and peripheral staff members. Please help us so we can help you!

PHONE CALLS: We are experiencing a very high call volume. The average number of calls received daily is 207. We ask that when calling, if you get a message to leave a voicemail, please leave a message, and the call will be returned. Hanging up and redialing, adds to call volume and only creates a further delay in getting to you. If you select the option for a pet emergency and it is actually not an emergency, you will be placed back into the phone tree to leave a message or hold for a client service representative.

CALL BACKS: Phone messages will be returned in priority order.
Urgent messages: If you have called and left an urgent message and have not received a callback in a timely manner, please call the office again and let the client service representative know so that a licensed member of our staff can speak with you.

NON-URGENT MESSAGES: All non-urgent matters will require several days to receive a callback. You will be asked to provide detailed information regarding your questions. If you choose not to provide information, the message will be considered non-urgent. Please note, depending on the question, you may receive a call back from one of our licensed technicians and not the veterinarian.

LAB & DIAGNOSTIC TEST RESULTS: lab and diagnostic test results can take 7-10 days for our office to receive and interpret results. If your lab or diagnostic tests are normal, you may receive a text message or email message. Phone calls are prioritized for pets with abnormal findings.

PRESCRIPTION REFILLS: All prescription refill requests including online orders, will require a minimum of 48 hours to be filled or approved. Further delays may occur if the original prescribing veterinarian is out of the office and the file needs to be reviewed by another veterinarian. Due to supply chain issues, we suggest that you call 1 week prior to your medication or prescription food running out. We cannot guarantee that we will have what you need in stock.

APPOINTMENT REQUESTS: We try very hard to be able to accommodate all of our clients in a timely manner.

URGENT AND EMERGENCY APPOINTMENTS: We offer emergency and urgent care appointments daily but at times due to the volume of these cases and our staffing levels, we cannot accommodate everyone and you may be referred to the local emergency clinic for care.

FOLLOW-UP AND TECHNICIAN APPOINTMENTS: We highly recommend that you schedule any recommended follow-up, rechecks, or technician appointments during checkout. If you choose not to schedule these appointments at checkout, you will be given the next available appointment when you call to schedule, however, it may not be within the recommended time frame given.

ANNUAL EXAMS, PUPPY/KITTEN VISITS, SENIOR WELLNESS APPOINTMENTS: Clients should allow a minimum of 2 weeks for a non-urgent and/or routine service exam. During peak season May through October, there may be longer wait times for these types of visits. It is our recommendation that you pre-book your next annual exam to help eliminate some of these scheduling delays.

The doctors and staff at Community Animal Care

06/22/2022

Princess Penny Polly Peaches wins the CAC best dressed award 🌟🏅 How cute is she? 💕

05/20/2022

A VERY special Happy 2nd Birthday to Ms. Nina!! 🥳🐾 Nina is member of our CAC family and belongs to one of our wonderful technicians Ashley! ❤️🐾 Thanks for all you do Ashley, and happy birthday Nina!! Comment below to wish Nina a happy birthday!! 🎊💕

05/20/2022

IN OBSERVANCE OF MEMORIAL DAY, OUR OFFICE WILL BE CLOSED SATURDAY, MAY 28TH, AND MONDAY, MAY 30, 2022.
WE WILL REOPEN ON TUESDAY, MAY 31, 2022 AT 8:00 AM

If you are experiencing a pet medical emergency during this time you may use our telehealth partner www.Vettriage.com/cac by clicking on the link and you will be directed to our landing page with them.

Some of the area emergency clinics are experiencing staffing shortages and are limited in the cases that can be seen. In the event, you need to seek immediate care for your pet during this time, we recommend calling the facility to verify that they are open and taking additional patients.

05/19/2022

Nugget came in today and it was her birthday! 🎉 Happy birthday Nugget! 💕🥳

05/16/2022

We will be closing early today Monday, May 16, 2022, at 1:00 PM, due to the projected forecast and for the safety of our clients and staff. During this time our email and phone messages will not be monitored. We will reopen tomorrow, Tuesday, May 17, 2022, at 8:00 AM.

If you are experiencing a pet medical emergency during this time you may use our telehealth partner www.Vettriage.com/cac by clicking on the link and you will be directed to our landing page with them.

Due to the current surge in COVID cases, some of the area emergency clinics are experiencing staffing shortages and are limited in the cases that can be seen. In the event, you need to seek immediate care for your pet during this time, we recommend calling the facility to verify that they are open and take additional patients.

The doctors and staff at Community Animal Care

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03/17/2022

Lucy unfortunately has to spend a little more time in her bandage, but at least we could help her accessorize for St. Patty’s day! ☘️💕

02/07/2022

New Hours

Monday-Thursday 8am-6pm
Friday 8am-5pm
*Saturday 8am-1pm

The following Saturdays we will be closed:
2/5 5/28
3/5 6/25
4/2 7/23
4/30 8/27

In case of emergency please contact:
Telehealth Partner: Vettriage: https://vettriage.com/cac/
Animal Emergency Clinic of the Hudson Valley-Poughkeepsie: 845-471-8242
Animal Emergency Clinic of the Hudson Valley-Kingston: 845-336-0713
Katonah Bedford Veterinary Center: 914-241-7700

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02/04/2022

Due to the current weather and hazardous conditions, Community Animal Care will be closed today Friday, February 4, 2022, for the safety of our employees and clients. If during this time, you are experiencing a pet emergency that can not wait, please visit our telehealth partner https://vettriage.com/cac/ or go to an emergency facility.

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01/16/2022

Delayed Opening Monday, January 17th, 2022

Due to the forecasted inclement weather and for the safety of our employees and clients, Community Animal Care will have a delayed opening on Monday, January 17th, 2022.

We anticipate opening at 12:00 p.m. but due to the uncertainty of the storm, this may change. Updates will be posted.

01/08/2022

Mr. Odin braved the cold to come see us this morning! He’s an Italian greyhound and is 12 weeks old. 💙

12/24/2021

Lyla and Skye came in today for their annual exams and had to steal some hugs & kisses from a few of our lovely receptionists! 💚☃️❤️

12/23/2021

Check out more of our fur friends in their holiday attire! 🎄☃️❄️❤️

12/22/2021

Check out our friends at CAC who are in the holiday spirit! ❤️ 💚
• • •
Comment below if you have a pet at home who is ready for the holidays! 🎁

12/14/2021

“Like” if Ms. Penny makes getting through your Monday a little bit easier! 💕

11/25/2021

Happy Thanksgiving from CAC! Keep your pets safe and away from any unsafe foods this holiday, and make sure they’re not sneaking into anything! 🧡🦃🍁

11/09/2021

Check out Meatball two weeks apart! Her adult coat is just starting to come in, can you see the difference? 🧡

10/31/2021

Ms. Fannie came in ready for Halloween! 🧡

10/30/2021

Happy Halloweekend from some of your CAC staff! 👻🎃