
09/08/2025
The Sheer Volume
What many horse owners don't understand - because how could they? It's our job, not theirs - is the sheer volume of horses that professionals have on their schedule.
Vets, farriers, trainers, bodyworkers.... anyone who makes their living in the horse industry has to have a larger volume of horses on their schedule than may be advisable in order to pay the bills. And yes, I mean pay the bills WELL, not struggle to make ends meet because you just love horses. Horses are the absolute best but no client is going to pay your hospital bill or for your retirement when this industry has wrung you out.
Burnout and compassion fatigue is common in the industry. I designed a whole webinar for PHCP on "Sustaining Your Hoofcare Business" and much of the content was about the grind of this work and how to hold up under that strain.
Everyone runs their business differently, which is one of the perks for working for yourself. But for me, I will have anywhere from 160-185 horses on my schedule at one time. That's at least 130+ human clients to communicate and schedule with.
I usually trim 10 horses every work day. I don't mind one horse stops and I love working with ponies, minis, and donkeys. So some days may mean 7-9 different appointments at different places. And unlike some of my counterparts, I don't have a wife who runs my business for me!
So I've put as many resources for myself in place in order to not become the grumpy farrier who gets mad at your horse and won't return texts. Because I see how easy that downward slide can be.
As a small animal owner (and former horse owner), I know what it is like to want a compassionate, available healthcare professional to work with my animals and treat them kindly, actually caring about them rather than seeing them as just another appointment in the day.
There also is the saying that you can look for fast, cheap, and good work but you'll never find someone who does all three!
Back to my volume point -
Yes, having so many horses on your schedule can lead to robotic days at work or failing to be able to muster the energy that every client and horse demand from you, over and over and over again.
But you also are regularly faced with the opportunity to make a different choice, to insist that your business is sustainable for you specifically. This is a harder path emotionally because you have to set boundaries, disappoint people, and truly act with integrity. I promise it's worth it.
So, to our horse owners and clients:
You deserve the best, most compassionate equine professionals.
You also deserve honesty and integrity.
I hope you have a great team to care for your horse.
And remember, we see A LOT. So we can give you some much needed perspective when looking at the bigger picture.
š©· - Corrie
PS this is Faery, Goblin, and Bree - part of a large Welsh herd that I adore working with.