12/15/2021
LONG POST ALERT!!!! but if you love emBARK, please take a few moments to read:
I want to take a moment to recognize my beautiful wife Wendy Jean, along with someone who came into our lives recently and has literally been a God send.
Some of you know that Wendy Jean and I have been going through a lot for a while now. Among many other things, I've been dealing with some chronic health issues for a long time. They've gotten increasingly worse in the past year. We think we finally have a diagnosis and hopefully a light at the end of the tunnel for that, but it's still going to be a long recovery. 🙏🤞
Despite all of the trials we've gone through since moving back from California, Wendy and I both thought it would be a GREAT idea to open two businesses.....during a pandemic 😂🤷🙄. As my health has gotten worse, it became increasingly obvious that I needed help running the kennel. My amazing wife had been picking up the slack for so long. Coming home after a long day at HER very successful business (bc she is so insanely talented), she often would have to go straight out to the kennel and give everything she had left to your sweet pups. She would do this often so that I could rest, and so that your babies didn't have to suffer any lesser treatment than they deserve. So she's the first person I want to thank from the bottom of my heart.
The second person I want to recognize is my assistant, Raven Blessinger. We had several people interested in the job, but as soon as we met Raven, we knew she was the one for emBARK. She has years and years of experience working with animals and in dog boarding. She's young, but so driven. She gives her absolute best to everything she does.
We essentially threw her into the deep end of the pool and she just ran with it, without skipping a beat. She jumped in and started taking on all the projects that had been postponed due to my health. She is single handedly bringing us up to the level of professionalism on the business side of things that we've been wanting to achieve for a long time.She is a true self starter. And most importantly, she has real integrity.
I love dogs more than anything in the world and I am VERY good with them and treat them like our own when they are with us. But I am very new to running a business. Raven has switched us to a MUCH more user friendly scheduling system (Revelation Pets), that will make things so much easier on our customers, and us as well.
She's working on helping us launch our website. She has totally helped organize the kennel in a much more practical, efficient and aesthetically pleasing way. She's been cleaning the kennel spotless every time she's here and has even been doing yard work in the dog play yards!
She seriously does it all, and with a great attitude and zero complaints. We had gotten so behind on the little things on the buisness side and she's getting us caught up, so that moving forward we will only continue to improve, become a more professional business, and serve you and your babies better and better.
But the most important thing she does so well and up to our high standards, is loving and caring for your babies. She's got a quiet calm to her that fits in perfectly with our attempt to be as fear free of a kennel as possible. She's not one of many words but I can assure you, we are lucky to have her and so are your pups!
I sincerely hope that I am better soon so I can get back to my regular running of the kennel and caring for our pupstomers. It's been really hard bc I want to be there all the time and it's scary letting go of parts of my buisness. It's become my baby. But everything that Raven has done in the meantime, is going to allow me to come back healthy and to an even more successful version of emBARK. Her work on the business side of things will free me up to spend more time hands on with pups.
Thank you all for bearing with us and being patient, while we have attempted to navigate these changes to the best of our ability. We hope to serve you better and better for many many years to come.