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Brought my mother's dog in after suddenly throwing up, wobbling, and not eating or drinking. Brought her in and after $3,700 of tests they determined she had acute pancreatitis treating her for three days with no improvement and sending her home with medications.
After 4 more days of not eating and drinking, I wanted some advice on how to hydrate her and feed her through a closed muzzle that could only be pried open with all my hand strength. (We eventually went out and bought a medicine syringe with no needle and was able to get some food in her and some water.) Anyway, she was just getting worse. But, evidently, asking for advice without swiping one's credit card over the phone was against policy as they wanted me to bring her back in.
Well, she died that night after 4 days of respiratory and cardiac distress after being released. I suppose it was her time to die, but the policy to not give advice over the phone was just the final straw.
After reading up on acute pancreatitis in old dogs, I would have put her down at the first visit and she would not have gone through 7 days of distress. She did not deserve to die that way.
My mom's dog got an acute pancreas attack. So, we took her in, and she was treated and kept for three days of treatment to the tune of $3,700 and was then sent home with medications.
We had her for four days after hospitalization and she was not getting better, so I called in for a telephone consult for how to get additional meds down her, and how to feed her as she would not open her mouth. Eventually, I got a medicine syringe and was feeding her pureed rice and chicken and water.
I was informed that they would not do a telephone consult for her end of life treatment, and that she had to be taken in for another doctor to examine her as her treating doctors were not in seeing it was Thanksgiving week.
Anyway, she died last night, 11/23/2020, evidently dying of respiratory arrest and then lack of oxygen to her heart.
Arlington Animal Hospital failed us. They failed Zena. And they can be classified as mercenary at best.
We will not be back.