Cats & Critters

07/03/2025

Everyone have a safe and Happy 4th tomorrow! We'll be closed for the Holiday but if your pet has urgent medical needs please do not wait and call Animal Urgent Care at Pittsford Animal Hospital (open 9am-5pm) or Rochester Emergency Veterinary Services (open 24/7).

05/30/2025

If your pet is experiencing a medical emergency this weekend please seek medical treatment at an urgent care facility or at Rochester Emergency Veterinary Services.

05/29/2025

Now through June 30, Cats & Critters is offering 15% off 6-packs of RevolutionPlus, an easy, affordable, at-home application to effectively protect your cat!

05/26/2025

Today we honor those who have lost their lives serving in the United States military to protect our freedom ❤️🤍💙

05/23/2025

We honor those who have lost their lives serving in the United States military. In observance of Memorial Day, we will be closed on Saturday 5/24 thru Monday 5/26. We will reopen on Tuesday 5/27. If your pet is experiencing a medical emergency during the weekend hours there are holiday urgent care hours at Animal Urgent Care at Pittsford (open 9am-5pm on Memorial Day) or reach out to Rochester Emergency Veterinary Services (open 24/7).

05/12/2025

We're accepting new clients for wellness exams and are currently booking out ~6 weeks. A couple things to note regarding our process:
📨 Send us an email to get started and we will send you application information we will need to get you set up with an account
📑We also need your pets previous records sent over with your application (please note if you do not have any previous medical or adoption history)
💲We require a deposit of $83.56 to secure an appointment slot, we can accept payment over the phone or in-person (we cannot accept check payment for this deposit)

05/09/2025

⚠️ATTENTION⚠️
Park Ave is undergoing construction and currently the Park Ave route to Somerton Street is blocked off. Please utilize adjacent side streets to get to the clinic. From Culver Rd take Milburn St, then Brunswick, then Morningside Park to get to Somerton St.

04/23/2025

Our dynamic duo, Christine and Kelly, have got your back! This week is Veterinary Receptionist Week, join us in celebrating all that our receptionist team does to keep our hospital running smoothly. Our reception team is the backbone of our hospital's communication, helping to connect our medical team to our clients. Thank you, Christine and Kelly, for supporting our hospital team and most importantly, our clients and patients 💗

04/20/2025

Hoppy Easter! 🐰
We're hoping you have some fun with the festivities! Easter bunnies aren't the only rabbits wanting some fun, learn more about rabbit enrichment here:
https://assets.ctfassets.net/8hq8guzcncfs/1hLf0W0lQwnWt4UaDcuzms/fe2d454dec6c73fc7079ad0531760412/Rabbit-Care-Guide.pdf

04/14/2025

We will be having some changes in our hours this week! Our doctors are all having a training session Tuesday morning, so we will be opening at 1pm. Also, Dr. Hach is taking some time off this week, so we will be closed Wednesday.
If your pet is experiencing a medical emergency outside of our hours of operation this week please seek medical treatment at an urgent care facility or at Rochester Emergency Veterinary Services (now open 24hrs!)

04/02/2025

April is Heartworm Awareness Month. For our feline friends treatment options are limited, but feline heartworm is preventable with a simple monthly medication. We encourage the use of preventatives year-round and we are happy to announce we now offer discounted rates when you purchase a 6-pack of Revolution Plus! In addition to this year-round discount, we are offering an additional 15% off 6-packs of Revolution Plus from April 1st - June 30th while supplies last*!
To learn more about why to protect against pests, visit: https://www.thrivepetcare.com/protect-against-pests

*Valid 4/1 – 6/30/2025. In-hospital purchase only. Cannot be combined with other promotions or discounts except for Thrive Plus member discounts and other parasite treatment related offers and promotions. Discount applies to Revolution Plus 6-packs only. Availability of products may vary. While supplies last. The offer does not include the cost of additional services, such as exams or diagnostic tests, that may be needed to fulfill a parasiticide prescription. See IMPORTANT SAFETY INFORMATION and full prescribing information at RevolutionPlusPI.com.

03/27/2025

Please be aware that beginning tomorrow Rochester Emergency Veterinary Services will be providing services at their new location for after-hours veterinary care! Please direct any questions to their page/post.

🚨 WE’RE MOVING! 🚨
Starting this Friday at 7 PM, all emergency services will be at our NEW REVS location:

📍 445 West Commercial St, East Rochester, NY 14445

We’re excited to continue our mission in a new space built just for the community! 🐾
Please note: REVS will no longer provide services at University Ave after Friday at 7 PM.

Our hours will remain the same as we continue to complete our phased construction.

Monday - Thursday 7pm to 7am
Friday 7pm to Monday 7am (24 hour weekends)

Same compassionate care. New home. 💙

*To answer a few common questions;
-Our phone number will remaining the same, 585-775-0020
-We are working our hardest to expand our services and our hours ASAP, please keep following us for updates
-Thank you for all of the kind comments and support as we work as quickly as possible to provide these services to our community! This has been quite the endeavor, and we are very proud and thankful for the support!