RMC Ambulatory Veterinary Services

02/14/2024

Please be advised:

Our wonderful receptionist, Mims, is currently out of the office.

As such, Dr Smoak will be fielding the clinic phone while also out seeing patients today. Expect delays in communication. Dr. Smoak will respond to all texts, calls, and emails as soon as he is able!

If possible, text messages are preferred to keep a streamlined communication open as well as allowing Dr. Smoak to respond between appointments.

At this time, we are unsure when Mims will be able to return to the office, so we ask that you bear with us and be patient as we continue to provide the care that you’ve come to know and love.

01/09/2024

*****IMPORTANT NOTICE REGARDING CLINIC CLOSURE*****

The clinic will be closed the entire week of 1/15/24-1/19/24, as Dr. Smoak will be out of the state for mandatory continuing education.

As such, we will be completely unavailable during that week - this includes visits, consults, general questions, medicine requests, etc. We will return to normal business hours on Monday 1/22/24.

In the event that your pet needs aid while we are out of town, please contact the following:

For small animal (dogs and cats) issues:

1) C-Vets
803-995-8913

1321 Oakcrest Drive
Columbia, SC 29223

For large animal (horses, cows, goats, sheep, deer, pigs, chickens, etc.) issues:
1) UGA CVM Large Animal Hospital:
706-542-3221

2200 College Station Road
Athens, GA 30602

If your pet will need any medications before we return on Monday 1/22/24, please contact us for a refill prior to this Friday (1/12/24) at 6pm. Any prescription request received after 6pm on Friday 1/12/24 will not be available for pick-up until Tuesday 1/23/24.

We apologize for any inconvenience that our departure may bring you.

01/02/2024

Turn your pet's frown upside down this year by choosing to forego the hassle of taking them into a traditional vet clinic; Instead, let RMC Vet come to you and provide all the care your pet needs in the comfort of their own home!

It is 2024 - it's time to forget leashes, crates, and carriers. Those are things of the past. What better way to ring in the new year than to make your pet's veterinary visit easy, fun, and stress-free!

Contact us today to schedule an appointment!

12/15/2023

*****HOLIDAY HOURS*****

The clinic will be closed on Friday December 22nd through Tuesday December 26th in observance of the Christmas holiday. If you will need any medications/prescriptions during that time, you must request a refill before 6pm on Thursday December 21st. We will resume normal business hours beginning on Wednesday, December 27th.

We will also be closed on Monday, January 1st, 2024 for the New Year Holiday.

We wish you and your pets a Merry Christmas and Happy New Year!

11/13/2023

*****Attention all clients*****

We will be CLOSED for the entire week of Thanksgiving (11/20/23-11/24/23), as Dr. Smoak will be out of town.

If your pet is on any long-term medication, please check your stock at this time and contact us for a refill BEFORE this Friday (11/17/23) to ensure that the medication is refilled and available for you prior to the clinic closing.

The LAST day to request medications will be this Friday (11/17/23). All requests submitted before 6:00pm on Friday will be filled prior to Dr. Smoak leaving the office. Remember, all medication requests for pick-up will be available starting the NEXT morning after 10:30am.

Any medication request submitted after 6:00pm on Friday 11/17 will not be available to pick-up until Monday 11/27/23.

To avoid a situation where your pet runs out of medications, please check your current supply and contact us for a refill if you will need more medication before 11/27!

03/22/2023

We are excited to announce that we have added ANOTHER treatment modality option for both our small animal and large animal patients!!

Let us introduce you to the Summus Medical Laser - a new Class IV medical grade laser that is capable of treating 1,300+ medical conditions such as musculoskeletal injuries and disorders, neuropathic conditions, as well as some diseases of internal organs!

This new treatment option will allow us to provide care for both acute and chronic conditions, and it can sometimes completely remove the need for oral medications!

Laser therapy has been scientifically proven to be highly effective at managing chronic painful conditions, such as osteoarthritis, nerve pain, and many others!

Contact us today at 803-664-0941 to schedule a consult or appointment to see if laser therapy may be what your pet/production animal needs!

12/20/2022

*****IMPORTANT UPDATES FOR CLIENTS*****

1) The clinic will be closed on FRIDAY (12/23/22) and MONDAY (12/26/22) in observance of Christmas.

If you need any medication refills, please contact us BEFORE Friday 12/23 so we can have your medication ready prior to the clinic closing.

2) Starting on January 1st, 2023:
We will NO longer be able to allow invoicing for appointments/visits.

While we are deeply saddened about this fact, we have had too many clients abuse this system which is affecting our ability to continue to provide the level of care that we are known for giving to our patients.

Beginning 1/1/23, all payments will be due IMMEDIATELY upon services rendered (I.e. at the conclusion of the visit). Estimates of costs can be provided upon request prior to any procedure/treatment/etc. being performed.

If you are currently already set up on a payment plan that will run into 2023, you will NOT be affected by this change. Your monthly payments will continue as previously scheduled.

3) For medication pick-up requests - we will no longer be allowing meds to be filled prior to receiving payment. Starting on 1/1/23, all medication pick-up requests MUST be paid in full prior to the medication being filled. Once paid for via our payment portal, medications will be filled and ready for pick-up.

We are regretful that these changes have to be implemented; however, we believe these changes will allow us to better focus on providing care to your pets and production animals.

07/18/2022

We will not be seeing patients this entire week (7/18-7/22).

Unfortunately, Dr. Smoak became ill again last Friday, and he is currently recovering. Per the recommendation of his physician, we will not be seeing any patients for the week. We are deeply sorry for any inconvenience that this may cause our clients/patients.

We WILL still be accepting prescription Refill requests throughout the week. If you need a prescription refilled, please send an email to [email protected] with the medication you are needing and the name of the pet that it is for.

Our wonderful receptionist, Mims, will be taking calls today and tomorrow. She will be working on rescheduling last Friday’s and this week’s appointments throughout the day today and tomorrow - so if you had an appointment scheduled, please be on the lookout for a call from Mims.

We apologize for having to close on short notice again, but we look forward to seeing you all when Dr. Smoak returns back to good health!

As always, if you have an emergency for a dog or cat, please contact C-Vets at 803-995-8913.

If you have an emergency regarding a large animal/production animal, please contact the UGA CVM at 706-542-3221.

07/01/2022

We apologize for the last minute notice, but all appointments tomorrow (Friday 7/1) through the end of next week (Friday 7/8) are cancelled. We expect to resume normal operations on Monday 7/11.

In order to provide the highest standard of care to his patients, Dr. Smoak has agreed to follow his own personal physician’s recommendations and that requires us to close abruptly. We are truly sorry, but we must protect Dr. Smoak’s physical and mental health, so he can continue to provide care to all of your pets!

If you had an appointment scheduled during the above closure dates, we are currently working on getting in touch with you to reschedule. We sincerely apologize for any inconvenience.

As always, if you have an emergency regarding a dog or cat, please contact C-Vets @ 803-995-8913.

If you have an emergency regarding a large animal/production animal, please contact UGA Large Animal Hospital @ 706-542-3221.

04/08/2022

We are excited to announce that Dr. Smoak will be performing TEDDY BEAR SURGERY at this year’s Bark in the Park!

Bring a stuffed animal (or dog toy!) that needs some attention by RMC Ambulatory Vet’s booth and Dr. Smoak will perform surgery to get them back to 100%. Kids are welcome to join in and participate as well!

Don’t have a stuffed animal/toy? Don’t worry! There will be plenty available for adoption (all medical expenses waived, of course)!

So don’t forget to come to Bark in the Park 2022 at the Orangeburg Fair Grounds and stop by Dr. Smoak’s booth and join in the fun on Saturday 4/23 from 11am-3pm!

12/31/2021

11/24/2021

11/11/2021

This little handsome dude was found on Kennerly Road, near the junction with North Road.

If you recognize this little man, please contact Mary Brooks McDonald at 803-707-3065!

She is also looking for a potential foster until it can be determined who his family is. If interested, please contact her!

09/10/2021

We have been (unknowingly) experiencing further issues with our voicemail system this week.

It somehow corrected itself and we just received 100+ voicemails. We apologize for not returning your calls sooner, but we are just finding out about all of these voicemails.

We are working diligently to return every voicemail in the order that it was received. Please bear with us and understand that this is why all voicemails left this week will have delays in return calls.

We appreciate all of you and we will get back to each of soon as soon as we can!

08/13/2021

*****Attention*****

Dr. Smoak had a sudden personal medical issue arise, and we are having to close for the remainder of the day. We apologize for any inconvenience this may cause.

Dr. Smoak is currently stable and in good spirits; we just ask that he be given the time he needs to recover so he can get back to work as soon as possible!

We fully expect to resume normal operations starting Monday August 16th. We appreciate your understanding!

07/08/2021

*****We are experiencing technical issues with our voicemail system******

We are unable to receive voicemails at this time. We are currently working to resolve this issue as fast as possible. Please bear with us as we work to correct this issue.

I’m the meantime, feel free to send a text message to the clinic number or email us at [email protected] with anything that you may need from us!

We apologize for the inconvenience, and we appreciate your understanding.

06/28/2021

Friendly reminder that the clinic will be CLOSED THIS ENTIRE WEEK! We will be resuming normal operations on Monday 7/5/21. Please see below for information regarding emergency clinics to contact while Dr. Smoak is unavailable. We are sorry for the inconvenience, but we look forward to seeing you all again next week!

We will be CLOSED the ENTIRE week of June 28th-July 2nd as Dr. Smoak takes some much needed (and deserved) time off to enjoy time with his family at “Follow Beach”!

As always, if you have an emergency regarding your pet when Dr. Smoak is not available, please contact the appropriate ER clinic below:

1) Small Animals (dogs and cats):
C-Vets: 803-995-8913

2) Large/Production Animals and Equine:
Aiken Equine Veterinary Associates: 803-648-0430
OR
UGA CVM - Large Animal Hospital: 706-542-3223

06/16/2021

We have a ZERO TOLERANCE policy when it comes to disrespect being shown to our employees.

We understand that sometimes Veterinary situations can be emotional; However, we will NOT allow anyone to treat our staff with disrespect, hostility, accusations, etc.

If faced with these kinds of disrespectful actions, Dr. Smoak will be forced to step in and handle the situation - and believe us: you do NOT want that.

If showing respect for your veterinarian, technicians, and support staff is something you cannot handle, then we will recommend that you seek veterinary care elsewhere, as we will protect our staff so that we can continue to provide pets/livestock with the care they deserve!

We appreciate your understanding and look forward to amicable interactions with you all in the future!

06/05/2021

Don’t forget to vote for RMC Ambulatory Veterinary Services and Dr. Smoak!

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Check it out now!