08/17/2025
My name is Heidi, and I AM NOT the FASTEST groomer. In fact, i blatantly CHOOSE NOT TO BE the fastest groomer.
I am however, a THOROUGH groomer. My almost 30 years of grooming experience which include being a corporate grooming instructor , a top selling corporate grooming manager, a wildlife advocate and rehabber,
A small business employee, an award winning entrepeneuer and an award winning show groomer have taught me one thing… Quality counts and that doesnt always happen quickly.
You can not create a loving bond with a frightened or shy animal by doing them as fast as humanly possible. You can not thoroughly check for health conditions with a 1 hour haircut to appease an owners schedule. Have you ever been rushed in and out of a spa service or sit down dinner? How did it make YOU feel? Was it relaxing, did you feel nurtured and were all of your needs met? Probably NOT.
I made a choice a long time ago from a cushy corporate job (in which i was iterally not qualified to be promoted to at the beginning🤣) that sales and time quotas do not go hand in hand with quality pet care, but love and compassion DO.
Over the years I have saved countless animals, discovering tumors, infections, fox tails, behavior issues associated with underlying health issues. I have saved dogs from amputations: noticing small details that other groomers and even owners didn’t notice between visits. I am an empath, and my connection with your pet is very important to me, as well as your pet.
For years I have taken on dogs that other groomers wouldn’t touch, referred by veterinarians, other grooming shops, Behaviorists and Rescue groups. For many pet owners I am your pets last hope. If you’re just meeting me, I can be honestly intimidating. I will not sugar coat your pets visit, I believe honesty is the best policy, and I don’t need to lie to desperately hold onto a client for a few bucks.
I have built my reputation on the foundation of loving and caring for so many people and pets throughout the years. I will respectfully always tell you the truth whether you like it or not, and I will teach my team members to do the same. We are ethical groomers.
Thankyou for choosing me, and choosing us as your groomers, I will continue to pass these traits to the groomers I choose to work within the walls of the sanctuary of our beloved pet spa, I hope you always choose love and compassion too❤️