11/28/2023
We are committed to providing a safe and enjoyable environment for both dogs and owners. In response to the recent canine respiratory illness, below are additional measures we are taking to ensure the well-being of all:
1. Sanitization: Although our facilities undergo thorough cleaning and disinfection daily, we are taking additional measures to ensure the safety of dogs in each and every class.
2. Temporary Service Changes: As this respiratory infection is believed to be spread by close contact, we are SUSPENDING ALL PLAY GROUPS at this time.
3. Personal Items: At this time, we are removing any “community” water bowls and “shared” items such as dog mats and toys. When attending class, please bring a personal water bowl and mat for your dog to ensure that there is no “cross-contamination.”
4. PLEASE REMEMBER: No on-leash greetings. Although this is always our safety policy, it is important now for health reasons as well.
5. Signs of Illness: We kindly request that if your dog is exhibiting any signs of illness, such as coughing, sneezing, or nasal discharge, you refrain from bringing them to class until they have fully recovered. This precautionary measure will help prevent the potential spread of any infection.
6. Class Attendance: If you need to cancel an upcoming class due to your dog’s health concerns or illness, please let us know, and we will work with you to reschedule your class at no charge.
7. Vaccinations: At Zoom Room, up-to-date vaccinations are always required, and that remains unchanged. Please ensure that your dog is current on all vaccinations (Rabies, DHPP/DAPP, Bordetella).
8. Consultation with Veterinarians: We are staying in close contact with local veterinarians to stay informed about the situation and to seek guidance on any necessary adjustments to our practices.
Thank you for being a valued part of the Zoom Room Mission Bay family. Together, we can navigate through these challenges and continue to provide the best environment for the pups.
Wishing you and your dogs good health 🧡
