Snohomish Dog Spaw

12/23/2023

Happy Saturday, neighbors! Just to let you know, the Spaw will be closed from this Sunday 12/24 thru next Monday 1/1 so our lovely staff can spend the winter holidays celebrating with their families (and their families' dogs 😍). Thank you so much for your support all year long, and we look forward to seeing you in 2024! 🩵

01/04/2022

Happy New Year, friends and neighbors!

We're working to get the schedule sorted out following the snow days, as well as troubleshooting an issue with our phone lines. If you find yourself unable to leave a voicemail, please send us an email at [email protected] and we'll get back to you as soon as we can! Thanks for your patience!

11/26/2021

Stay safe, neighbors! 💜

01/01/2021

Happy New Year to all of our 2 and 4 legged clients!!!

Happy New Year from the Spotted Dog family! Hope everyone has a safe and uneventful end to this crazy year and a blessed 2021! We will be back open on Monday at 8am!

11/03/2020

The Snohomish Dog Spaw is hiring! We're a small, local salon seeking a full-time groomer to join our team! We need someone who:
- Has 2+ years experience grooming professionally
- Is able to fully service 5-7 groom and/or bath dogs per day
- Is skilled in hand-scissoring and finishing work
- Has extensive knowledge of dog breeds and their standard hair styles, as well as popular pet styles
- Is able to direct and interpret grooming specifications from the clients
- Can adapt in a busy environment and improvise when needed
- Can communicate effectively with the salon team and clients
- Has a thorough understanding of canine behavior and body language
- Wants to learn, better their skills, and challenge themselves as a groomer
- Is able to bring their own grooming tools (brushes, combs, clippers, shears, etc.)
Our salon uses and provides electric lift tables; Clipper Vacs; Hydrosurge bathing systems in raised tubs; velocity, fluff, and ambient air driers; and high quality shampoos, conditioners, rinses, and care products. All groomers are classified W-2 and paid by commission.
If you would like to find out more information about joining our team, please send any questions along with a current resume to our email address, [email protected] or drop by in person on a Monday or Thursday. No phone calls please.

07/17/2020

We're a small, local salon seeking a full-time groomer to join our team! We need someone who:
- Has 2+ years experience grooming professionally
- Is able to fully service 5-7 groom and/or bath dogs per day
- Is skilled in hand-scissoring and finishing work
- Has extensive knowledge of dog breeds and their standard hair styles, as well as popular pet styles
- Is able to direct and interpret grooming specifications from the clients
- Can adapt in a busy environment and improvise when needed
- Can communicate effectively with the salon team and clients
- Has a thorough understanding of canine behavior and body language
- Wants to learn, better their skills, and challenge themselves as a groomer
- Is able to bring their own grooming tools (brushes, combs, clippers, shears, etc.)

Our salon uses and provides electric lift tables; Clipper Vacs; Hydrosurge bathing systems in raised tubs; velocity, fluff, and ambient air driers; and high quality shampoos, conditioners, rinses, and care products. All groomers are classified W-2 and paid by commission.

If you would like to find out more information about joining our team, please send any questions along with a current resume to our email address, [email protected] or drop by in person on a Monday or Thursday. No phone calls please.

07/16/2020

We're a small, local salon seeking a full-time groomer to join our team! We need someone who:

- Has 2+ years experience grooming professionally
- Is able to fully service 5-7 groom and/or bath dogs per day
- Is skilled in hand-scissoring and finishing work
- Has extensive knowledge of dog breeds and their standard hair styles, as well as popular pet styles
- Is able to direct and interpret grooming specifications from the clients
- Can adapt in a busy environment and improvise when needed
- Can communicate effectively with the salon team and clients
- Has a thorough understanding of canine behavior and body language
- Wants to learn, better their skills, and challenge themselves as a groomer
- Is able to bring their own grooming tools (brushes, combs, clippers, shears, etc.)

Our salon uses and provides electric lift tables; Clipper Vacs; Hydrosurge bathing systems in raised tubs; velocity, fluff, and ambient air driers; and high quality shampoos, conditioners, rinses, and care products. All groomers are classified W-2 and paid by commission.

If you would like to find out more information about joining our team, please send any questions along with a current resume to our email address, [email protected] or drop by in person on a Monday or Thursday. No phone calls please.

07/04/2020

Our wait list has been updated as of 7/3 it is on our web page www.snohomishdogspaw.com It has been reduced from 341 last week to 248 this week!! Thank you for your patience. We are now able to turn our phones back on.

Happy independence day!!

06/29/2020

Our updated waitlist is now on our website. It is listed alphabetically by first name. We have been able to schedule all but a few of our clients that had appointments during the shutdown and are working our way through the waitlist. We are still not able to take phone calls. If you need to reach us please email us at [email protected]

06/23/2020

Pssst, Facefriends and neighbors! We're having a Super Secret Super Sale (because the prices have been changed in the computer, but our receptionist hasn't made the signs for it yet!)

4 Paws Bulk Bar Cookies: 50% off tag price!
Non-supplemental treats: 30% off tag price! (excludes Missing Link, Snack Bar, and CBD products)
Swell Gelato for Dogs: $1 off posted price!
ALL TOYS: 20% off tag price!

Stop in soon to get the pick of the lot and reap the benefits of our full-to-bursting inventory!

06/20/2020

Who could say no to Lola and her perfect ❤-shaped nose?

06/18/2020

Lil Kip is so happy with his fresh new 'do!

06/13/2020

Chloe Cookie-Cruncher 🎶

06/11/2020

Finn is ready for summer after his Fresh Start groom!

06/09/2020

To our clients

We are so excited to be back to open our doors! We look forward to this next step, but rest assured we are taking safety precautions seriously. We do have a more in depth COVID mitigation plan in place that will be made available to you. This particular post is to address our staff to customer contact, booking procedures, and changes to our services.

Given our location and the business of our parking lot we have decided to allow customers into our lobby for drop off. We do not want to risk dogs getting loose or feeling like we are invading their personal space. We also feel, for that safety of staff and clients, that we can more readily control our environment to keep it cleaned regularly than to enter into our client’s personal space, risking greater chance of cross contamination.

To make our lobby a safe space we have implemented the following social distancing measures and disinfecting practices:

 Plexi glass barriers have been installed with a small access point for merchandise
 The lobby is required to be cleaned once per hour
 All touch points cleaned Door handles, light switches, counter surfaces, card connect, kennel handles
 Floors disinfected with an area spray
 Kennels will be cleaned and used alternately between clients
 Kennels have a two point access, client will use front door and groomers will use the side door. This will help limit shared touch points.
 Used kennel is sprayed with our quaternary disinfectant (effective against corona virus) and clearly labeled dirty, until the 10 minute duration of disinfecting is reached.
 Disinfectant wipes and hand sanitizer will also be available for customer use along with a foot operated lidded trash can.
 Receipts will be sent via email
 A digital sign in is being developed to avoid contact
 For current clients we will gather verbal consent to care for their pets
 Clients with matted pets will still need to sign a paper form
 We have also made sure to prepack, wrap or bag any of our loose or bulk products to not only protect them from viral contamination but also from general disinfection sprays done throughout the day
 Bandanas are also discontinued at this time

During this time no walk in services will be available. Our lobby has a single access point through our front door and only one client is allowed in the lobby at a time (no family or friends). All clients are asked to wear a mask in our facility for the safety of our staff and clients alike.

Appointments area to be made on a quarter hour basis to allow proper time for disinfecting and brief consultation to direct client on drop off procedures and to gather contact information. Keeping to a staggered appointment booking system allows for groomers to be prepared to meet with their client and limit the amount of clients waiting outside of the lobby. Clients may arrive early and either wait in their car or take their dog for a quick potty walk.

Given tight schedule we have to adhere to instate your prompt arrival is necessary. Lateness may result in our regular late or rescheduling fees as we may no longer be able to accommodate your appointment.
Making an appointment:

At this time we will not be taking incoming calls. Messages will be checked daily (more often if possible) clients will be added directly to our waiting list.

PLEASE DO NOT LEAVE MORE THAN ONE MESSAGE.

We are experiencing upwards of 150 messages per day at this point, which takes hours away from actual grooming time.
If you had an appointment during our closure you are already priority booking we will be contacting you first.

If you have called and left a message, you have been added to our waitlist and will be contacted.

To limit the amount of people in our salon, we do not have a receptionist present. This and the added labor of necessary disinfecting steps taken per dog and throughout the day means that our groomers will be taking less appointments to start. When we feel confident in our ability to meet all the standards set in this plan and take on more appointments per day we can increase our booking per day.

Wash and go and Nail trim services will by appointment only on a designated day with limited staff.

Upon receiving a call we may screen over the phone. We also ask our clients to self-screen. I you can answer “yes” to any of the following questions you will not be permitted to come to the salon:
 Have you, or anyone you have been in close contact with, been confirmed positive for COVID-19?
 Are you currently experiencing, or recently experienced any acute respiratory illness symptoms such as:
 Fever
 Cough
 Shortness of breath
 Have you been in close contact with any persons who have been confirmed positive for COVID-19?
 Have you been in close contact with any persons who have traveled and exhibiting the above symptoms?

After screening and booking of an appointment our groomers will give you a basic walk through of our drop off procedures.

Animal drop off:
 For small to medium dogs we have two, two-doored kennels. You will drop off through the front door and groomer picks up through the side door to limit shared touch points. Kennels can be switched between clients to allow for cleaning.
 For medium to large dogs or kennel shy dogs, a clean slip lead will be available to hitch dog on hook to limit contact.
 Slip leads are disinfected after each use.
 All dogs’ personal items must be removed by you and taken home.
 If you forgets we will bag it in a plastic bag and return them at pick up.
 After the dog is secured we will proceed with a basic check in to gather contact information and verbal permission to care for your pet.

Groomers will then pick up dog after you have cleared the lobby to limit contact. A thorough examination will take place in the bath and we may contact the client to go over any problem areas. Please be available to answer our call.
In some cases we may not be comfortable grooming your dog without talking with you first and having your consent to proceed with grooming.
Fresh Start

Our salon is suspending De-matting for the time being. We know that maintaining some coats without professional aid is difficult, but with the number of dogs who have had to go well beyond their regular grooming schedule it is unfair and painful, for both dog and groomer, to de mat. We will offer a shave down service where hair is cut to whatever length can be achieved under matted coat. In the case of severe matting this can take a significant amount of extra labor and may result in a higher cost than our clients are used to. We do believe that it is the most humane treatment in this case and the first step back to a regular grooming routine.

Wash and go services:
We will only be offering wash and go services on Sundays for a limited time and with limited staff. The same drop off procedures will apply but we do ask that you wait in your car for the duration of the service and have your phone readily available for pick up and payment. Since the wash and go service is an express service and our quarter hour booking limitation will apply, lateness will result in cancellation of services and our usual cancellation fee to compensate your groomer for their monetary loss.

Nail trims
Nails trims will also be offered on Sundays BY APPOINTMENT ONLY as soon as we acquire the PPE and disinfectant needed. Due to the amount of preplanning and disinfecting measures we need to take for all clients during this time we cannot offer the casual in and out service we usually do. Until we can relax our disinfecting procedures there will be a $5 disinfecting fee and an additional $5 fee if it requires two people to trim nails. We will not be able to allow owners to assist at this time.

The same drop off procedures for full service grooms does apply. And like our wash and go service we ask that you wait in your car or 6 plus feet away from our salon entrance with a phone ready for contact and payment.

For sanitation we will use an alcohol based wipe along with PPE to clean your pet prior to clipping. For this reason we will not be trimming cat nails at this point as alcohol is highly toxic to cats to come into contact with.

We will perform nail trims in our tubs and they will be disinfected after each use.

With the economic effects of our closure, increased cost of operation, and increase of employees labor we have adjusted our hourly rate up by $5. It is simply the cost of providing our employees a living wage and the cost of keeping our doors open. Many of our pets will also take longer to groom due to the length of time since their last groom. Please be aware that your bill may be substantially higher than normal.
We will be doing our best to keep everyone updated on changes and answering questions.

Know that the safety and health of our community is our priority. Given these circumstances we ask for your patience and understanding in this difficult time. We are all in these strange times together. We continue to hope that all of this is a step forward to something better than normal. It has been a tough couple of months for us all and we are ready to give our furry friends some much needed pampering.

06/08/2020

Here is our wait list through 6/9. It is alphabetized by first name. Your placement on the list is to the left of your name

06/07/2020

06/07/2020

If you had an appointment scheduled during the shutdown you will be on our list. Please check to see if your name is here. If you are on the list we will be contacting you. The list is alphabetized by last name. We are sorry it is out of order

06/02/2020

We will be opening as soon as phase 2 begins for our county. Until then we will not be rescheduling those who missed their appointments or making new appointments. You can call and leave a message to be put on our wait list. Please do not expect a call back until we are ready to open. Thanks we miss you all

An application is set to be submitted to request that Snohomish County be approved to move into Phase 2 of reopening, but we are not in Phase 2 yet. We will continue to provide updates.

For businesses that will be able to reopen during Phase 2, it is a good idea to review the health and safety guidance provided by the state so you will be ready when we do reach Phase 2. A list of guidance for industries is available at: https://www.governor.wa.gov/issues/issues/covid-19-resources/covid-19-reopening-guidance-businesses-and-workers?utm_medium=email&utm_source=govdelivery

05/08/2020

04/20/2020

Like many businesses Snohomish Dog Spaw has been closed and will remain closed until it is deemed safe to re-open our doors. We know this is a difficult time for our community and appreciate all the support we have received through messages.

During this time of isolation know that we are taking the opportunity to work on improving our ability to provide safe service when we re-open. This includes fine tuning cleaning and sanitizing procedures, setting up safe drop-off and pick-up practices, and streamlining our payment system to allow for minimal contact, so that when we open our doors we can continue to protect our community.

To all of our clients who had appointments scheduled during this time we have kept you one the books so we can contact you for rescheduling. For those who had re-booking discounts they will be honored.

If you would like to make an appointment and did not previously have one booked feel free to call and leave us a message or request an appointment online. We will be in contact as soon as we have a clearer re-opening day.

We once again thank you for your support, it truly means a lot these days, we look forward to being able to give back and care for the canine members of your family. We can get through this together.

Stay safe, take care, love each other.

04/19/2020

We're a small, local salon seeking one highly motivated and talented customer service representative to assist clients with scheduling, check dogs in and out, and oversee salon cleanliness and functionality. Receptionists are our clients’ first impression of the salon, whether on the phone or in person. Our front desk can be very fast paced, so our staff is expected to balance efficiency with relationship-building, and remain professional and friendly in every interaction; we're looking for team members who can show real engagement in their position and have a true passion for pets!

We're looking for someone who:
Has a good knowledge base of dog breeds, behavior, and body language
Has good organizational and multitasking skills
Is a self-starter, willing to help where help is needed
Is able to efficiently handle all pets in a safe and humane manner
Can communicate effectively with the salon team and clients
Is able to work with the entire team to make sure that the store is properly stocked and maintained on a daily basis
Is available to work evenings and Saturdays
Is able to follow directions and comply with processes and procedures
Is comfortable recommending additional products and services to the customer
Is able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Has basic computer knowledge, or is a quick learner

This position has potential for growth, however, it is not a grooming position and isn't intended as a grooming position. The only grooming duties that will be assigned are nail trims and occasional basic bathing.
If you would like to find out more information about joining our team, please send any questions along with a current resume to [email protected] or drop by in person on a Monday, Wednesday, or Thursday. No phone calls please.

04/15/2020

Grab your clippers and join ELITE Educator Jay Scruggs of Super Styling Sessions for our first episode of the Wahl Healthy at Home Facebook LIVE seminars. Jay will teach you all about the safe way to groom your dog at home!

Just have your tools and freshly bathed dog ready to go on April 16 at 2 p.m. Central.

04/10/2020

Dearest Clients

So, we keep hearing that PetSmart and PetCo grooming are open or reopening this weekend. While this may be true, they are in clear violation of Governor Inslees Mandate.

The Mandate lists groomers as nonessential at this time. Those who are open face heavy fines and license revocation.

You all are priceless to us!

We have no intention of contributing to the spread of Covid-19 in our community. It is for the safety of our beautiful staff and clients that we will follow the mandate as directed and not reopen before May 6.

In the meantime, thank you to all those that are on the front lines of this horrid virus. We appreciate all of you more than we could ever show.

Stay safe. Stay healthy. 🐶🐩❤️

04/08/2020

Please take a moment to sign this petition to make pet grooming essential!!

Currently, pet grooming has been deemed non-essential by WA State. Pet grooming is the bathing, brushing, haircutting, nail trimming, ear cleaning, teeth brushing, and a**l gland expression for pets. We request that pet grooming be deemed essential for the health of safety of all pets that require r...

03/30/2020

This is helpful while grooming is shut down in our state.
Brush & Comb 🐾❤️🐾

03/28/2020

Please wait for us! We can't fix this! 🤣

03/26/2020

Hello valued clients and friends

As we've been monitoring this rapidly changing nature of COVID-19, we want you to know that we are doing our best to navigate. Together, as a community we are facing trying times and the current pandemic is affecting all of us. We wanted to reach out with an update on how we are handling our business to our best to support the health and safety of both you and our team.

We want to do everything in our control to mitigate the spread of the virus in order to protect our communities and we will be closed temporarily until April 9th, unless otherwise communicated. For all appointments booked during the shut down we will be in contact to reschedule.

In this world of uncertainty, we appreciate your understanding. We hope at the very least that times like these remind us that we are all in this together. We as a team appreciate your small business support now and always.

We hope to see you and your pups healthy, happy faces soon! Stay safe, take care and love one another (from a safe distance of at least 6 feet).

From the crew here at Snohomish Dog Spaw, give your pups some extra love from us

03/22/2020

Dogs are life, and life is... strange 😂