11/11/2023
I'm sure anyone feeding Victor dog food has heard about the recall by now. I just want to say that I've fed Victor for years now and have been a satisfied customer until this point. The recall has prompted me to switch to another dry food brand in addition to raising a raw diet again for my crew.
I like to make a shout out to Chewy for their Excellent customer service. I've been a longtime Chewy customer and I have always experienced the best prompt customer service from the Chewy company. I emailed them about my dry dog food being in the recall lot, they looked up my order info and refunded me for my purchase. I recommend Chewy for anyone who appreciates the assurance of their pets ' food arriving promptly each month, and values Excellent customer service in the rare event something isn't right with their purchase.
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