Countryside Dog Grooming LLC

01/03/2024

Phoebe

12/21/2023

12/14/2023

Judy

07/20/2023

In the the past 2 weeks I’ve had so many no shows it’s cost me a full days worth of work. I’ve posted about this before and have tried to be understanding, but I cannot afford to have so many pets not show up. (I do understand emergencies and sickness happen, and am not including those).

*JUST A REMINDER*

Cancellation/No Show Policy-
If you do not show up, or cancel with less than 24 hours before your pets appointment, a $20 no show fee will be applied to your next visit.

Late Arrivals-
If you arrive more than 10 minutes after your scheduled appointment, your dog will most likely not be getting a full haircut that day.

12/14/2022

12/09/2022

Koby 💙

09/06/2022

🌟ALL CLIENTS PLEASE READ 🌟
I am wanting to make all my clients aware of a few of the shops policies I’m unfortunately going to have to start enforcing. The first-
⭐️ Cancellation/No Show Policy ⭐️
If you are unable to make your appointment for any reason, please let me know ASAP. I need at least 24 hours notice so I can try to fill that spot. If you don’t show up, or cancel with less than 24 hours before your pets appointment, a $20 no show fee will be applied to your next visit. (This has always been a policy, and is on the release form you sign at drop off).
The second policy-
⭐️ Late Arrivals ⭐️
If you arrive more than 10 minutes after your scheduled appointment, your dog will most likely not be getting a full haircut that day.
Because I typically only schedule 1 dog/family at a time, when someone is late, it causes me to run behind on the rest of my appointments that day. So effective immediately, if you are more than 10 minutes late I can do what time allows (such as bath, face, feet, and potty trim). This has always been a policy, I just haven’t enforced it much in the past. But I don’t want to have to rush trying to get pets done. It’s stressful and increases the risk of an incident occurring (grooming tools are sharp, so time and care needs to be taken with each dog).
I’ve tried to be flexible, because I know things come up. But I’ve had far too many people late, or not show up that I’m going to have to stick by these policies from now on. It’s not just for me, but for your pet, the other pets scheduled that day, and so I can pay my bills to keep the shop open. Thank you for your continued support!

08/25/2022

Hercules sporting a little goatee

11/24/2021

I hope everyone has a happy Thanksgiving tomorrow! Here is a list of some thanksgiving foods that are and are NOT ok to share with your dog 🐶

10/03/2021

04/06/2021

Please keep in mind I usually only schedule 1 dog/family at a time, so if you are late, I am behind for the rest of the day. If you are 10 minutes late or more, you will be asked to reschedule or may be offered a quick service (like just a bath) if time allows. Thank you!