09/18/2023
Join us for a professional development meeting featuring Tony Metz presenting Communicating Up
When?
Thursday, September 28, 2023
6:00 PM to 7:30 PM
Cost?
$20.00 Members Only
$40.00 Non-Members
Where?
John Allison Public House
155 South Antrim Way
Greencastle, PA 17225
What do I expect?
“When I meet with my manager to provide an update or discuss a project, I never feel like we’re really connecting. I always leave those meetings wishing I were better prepared so that we could accomplish more together. It really becomes a major problem when I need some help problem solving or I have to deliver bad news.”
To best carry out your management or supervisory responsibilities, you work hard to position and frame your communication whenever you meet with members of your team. By taking the time to plan and by thinking about
the best approach for each team member, you ensure that your message will get though and drive the performance you’re after. Meeting with your manager requires similar preparation as well as the appropriate application of your communication skills.
Communicating up is not difficult, but it does demand that you temporarily put yourself in your manager’s place to understand his/her specific style and work challenges. Managers live with the same time pressures you do, so any time you spend with them must be focused on giving them the information they need to support problem-solving and decision-making for you and for the rest of your group or company.
Our experience has proven that managers who prepare properly in advance leave meetings with their managers with their goals accomplished. In addition, their managers are in tune with what’s really happening in the organization, and any decisions reached are mutually understood and accepted.
For over 20 years, Vital Learning’s Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams and with their own managers. We know that managers who don’t have the skills required to lead or contribute to the leadership of others will have a negative impact well beyond their work teams. In fact, their inability to effectively communicate can limit the success of an entire organization.
The ability of first-line managers to effectively communicate up the line affects team-member retention, overall productivity and even profitability. The manager must properly represent the team’s efforts and challenges so that issues and problems can be addressed before it’s too late for corrective action. An important part of that communication is mutual agreement on
what needs to be done, why it’s important, and when it will be accomplished. That fundamental agreement is what Communicating Up helps managers to achieve.
Communicating Up (CU) provides the tools necessary to align the individual with communication requirements of his or her manager. With its focus on preparation and clear commitments, CU can help even experienced managers build a more effective process for communicating and collaborating within the organizational hierarchy.
Program Description
Communicating Up helps managers learn the process required for informative and productive dialogs that will be valued by more senior managers. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. Here is what this PDM will cover.
• Understanding Your Manager’s Communication Style
• Delivering Bad News
• Communicating Your Group’s Accomplishments
• Getting Your Manager’s Time and Attention
Participant Workbook
• Exercises, forms, skill practice aids, and a video synopsis.
• Job Aids section with tools and resources for applying the skills learned in the workshop.
• Memory Jogger Card providing a handy reminder of the workshop’s skill points.
Video
• Introduction followed by a scenario displaying positive use of the three skill points discussed in the program.
• Video segments focusing on modeling positive behaviors for skill practices.
• Scenarios in both office and industrial settings.
Meet Your Instructor - Tony Metz
-Owner & President of MS Solutions-Human Resources/Safety Consulting & Professional Recruiting firm located in Chambersburg, PA
-Over 30 years of HR and Leadership Development experience (Over 20 years in Manufacturing companies in South Central PA)
-Utilize over 100 training modules and 10 assessment tools to develop effective leaders at all levels in organizations
-Recruit mainly professional manufacturing talent (all positions) and hourly technical talent (Maint/Electrician positions)
-Master's degrees in HR and Safety and many professional certifications
Schedule for the Evening:
Networking/Dinner
ASCM presents 2023 Awards
Tony Metz Presents Communicating Up
Questions
A meal is included with your registration.
Click the link to register!
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